Okay will do! Shame this happened, as it has spoilt the new car, ownership feel. The service manager at dealer we got the car from, was an absolute disgrace when dealing with us and called the fault our own, plus some other nasty comments! I noted he has been complained about before..
As I said thankfully a really nice sales chap, talked us through the handbrake operation and apologised for the service guys attitude.What he said, did make a lot of sense. He prefers old school handbrakes though, but we're pretty much stuck with the car and are trying really hard to see the positives in it, after a few things going wrong! Computer stopped working on the second day of ownership, then rear handbrake failed to release when driving away in traffic etc.
Though I guess it is a GTI with a diesel engine in right, or am I wrong about that too (according to the service manager, probably)!