GolfGTIforum.co.uk
Model specific boards => Golf mk7 => Topic started by: shadow2 on 24 April 2017, 22:30
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Just picked up a Mark 7.5 on Saturday and the front fog lights specified in the brochure are missing as VW didn't put them in during build :sad:. Seems dealers and other customers have been complaining and I'm not alone. Anyone else in the same boat? The group my dealer is in has now realised that they have stock of cars at other branches in the group that are missing front fogs too. Waiting for VW to come back and tell us what they're going to do.
29.4.2017 still waiting for VW and dealer to get back with an offer / update. Just seen promotional info on Facebook for the PP version and the pictures show no front fogs. The downloaded brochure I have also shows the R doesn't have them as standard either.
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It's been much discussed here already :laugh:
Seems that VW UK "forgot", whether deliberately or not, to ask the factory to fit them to UK cars. There's no other logical explanation. They are fitted to GTI/D's in other markets such as here in Ireland.
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LOL we've noticed.... in fact for weeks we've talked about nothing else but "fog-gate"
I'd be interested how your dealer is handling this.... are they actually doing anything?
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If you pay for something then you expect to receive it.
It's obviously VW's mess up so I feel as the parts obviously already exist, then they should offer to retro-fit the fog lights. Either that or a partial refund is in order.
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There will probably be something in the small print from VW UK along the lines of "we reserve the right to alter specification whenever we feel like it"
And I certainly can't see dealers compensating you out of their own pocket, especially if you got discount off the list price which ate into their margin on the car.
Having said that, if there's enough fuss kicked up then there could be a repeat of seatgate where R owners were given new cars to replace ones that had a slightly different shade of grey to the one shown on the configurator.
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My GTD is about to land in the UK and is a Lease car from VW Fleet on a PCH.
Will be very interesting when we view the vehicle what they say if the Fogs are missing. I know some will say "Meh,,,, they are only fog lights", but for me the whole of the front of the vehicles styling with the Horizontal vanes in front of the "fogs" is going to look strange. Unless there is an open gap behind the vanes for brake cooling or similar, then what is the point ? Will just look silly.
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There will probably be something in the small print from VW UK along the lines of "we reserve the right to alter specification whenever we feel like it"
And I certainly can't see dealers compensating you out of their own pocket, especially if you got discount off the list price which ate into their margin on the car.
Having said that, if there's enough fuss kicked up then there could be a repeat of seatgate where R owners were given new cars to replace ones that had a slightly different shade of grey to the one shown on the configurator.
I think the key is whether they have actually "altered" the specification, or whether this drops into a "mis-build" at the factory. Hasn't every GTi/GTD been fitted with front fog lights ? Also, if they are being fitted in other Countries would suggest this is a mis-build rather than a change in specification.
I think it would not be too difficult to have these retro-fitted as all wiring will be in place presumably.
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I've taken the subject up with VW help on Twitter and they said its best to get further action by your dealer talking directly with VW UK - lets hope we get the fitting of fog lamps reinstated as I'm not ordering in principal yet as the GTD/GTI is not iconic without them! Keep the pressure on guys.
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I think it would not be too difficult to have these retro-fitted as all wiring will be in place presumably.
I wouldn't bank on it. Something that sounds so trivial to retrofit often times is not. On the factory line, if a car isn't getting part "X" then it wouldn't be unusual for it to have very different wiring setup / BCM module, etc. Years ago, I'd have said yes, the wiring is probably there but these days I'd say not. It could be very cost prohibitive to retrofit them.
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Just picked up a Mark 7.5 on Saturday and the front fog lights specified in the brochure are missing as VW didn't put them in during build :sad:. Seems dealers and other customers have been complaining and I'm not alone. Anyone else in the same boat? The group my dealer is in has now realised that they have stock of cars at other branches in the group that are missing front fogs too. Waiting for VW to come back and tell us what they're going to do.
I have just taken delivery of a new, facelifted GTD, and as you say, it has no front fog lights. I have emailed VW UK, but have had no answer at the moment.
The issue has been commented on the forum many times recently, but I think it is not acceptable, and I'm going to write a formal letter of complaint to VW.
One other interesting note - the current UK brochure says that fog lights are included, so either VW UK have not corrected their mistake, or models ordered now will actually get them.
I think they will try and get out of it saying something like "brochure specs can change at any time, blah, blah ...", but where do you draw the line? No heated seats? 150PS engine instead of 184PS ?
It's a ridiculous situation. Please can people post any response they receive from VW.
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So basically, i see three options then.
- Accept the car as is. (this could be an issue with a private purchase, as no doubt they will appear on later cars, so affecting value down the line)
- Agree some sort of "goodwill gesture" from VW/Dealer.
- Reject the car as a "mis-build"
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Reject the car as a "mis-build"
With the associated problem of waiting another 4 months for another, probably leaving you without a car...
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Reject the car as a "mis-build"
With the associated problem of waiting another 4 months for another, probably leaving you without a car...
Absolutely, which is why I provided two other options :smiley:
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So basically, i see three options then.
- Accept the car as is. (this could be an issue with a private purchase, as no doubt they will appear on later cars, so affecting value down the line)
- Agree some sort of "goodwill gesture" from VW/Dealer.
- Reject the car as a "mis-build"
What about the option to retro fit the fog lights/switch by dealer?
That's what I would be pushing for. Doesn't look right without fog lights IMO whether you ever use them or not.
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I think retro fit is going to be damned hard and involve removing panels which may or may not go back together to your satisfaction.
Given how seatgate was resolved with new cars being built rather than replacement seats... and THAT was relatively simple to resolve in a dealership....
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Retro-fitting not easy or cheap, but doable if it bothers you enough;-
http://hazzydayz.com/genuine-vw-front-fog-lights-supply--fit-with-optional-static-cornering-6163-p.asp
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I think we are talking about dealer retrofit as resolution to a sale of goods type problem rather than getting all Reg Prescott DIY about it :D
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Yes I get that, I would not attempt it myself. I was simply demonstrating that it is possible.
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Completely not acceptable! Like the sales monkeys in the showroom give a sh*t either! I had the same type of thing when I ordered an ed35! The brochure I was sent by vw showed these beautiful honeycomb half suede half leather seats which I never saw when the car arrived! Biggest let down ever! Hope this gets sorted because front fogs on a premium car like the gti gtd are a must! Hey the cars nearly 30k!!!
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What does it say on the order paperwork you signed?
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Wasn't there mention on the other thread that someone had spoken to a dealer and was told there was a fog light
"function" within the main LED light units ? - is this not true ? (sounded a bit dubious to me as fog lights historically
have always been set lower than the main lights on any car in order to work effectively) - even if it was true I still prefer the bumper fogs for the reasons stated.
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Static cornering lights were in main lights on the mk7 with some headlights (Xenons), maybe the dealer confused that.
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I received the assurance below from VW on 5th April 17 so I'd be pretty unhappy if my car turned up without them.
"Hi Jonathan, we're unable to comment on the vehicles that you've seen without knowing any further details however, we can confirm that front fog lights are standard on the new Golf GTI."
They were sent a link to this post so they're well aware of the issue.
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I received the assurance below from VW on 5th April 17 so I'd be pretty unhappy if my car turned up without them.
"Hi Jonathan, we're unable to comment on the vehicles that you've seen without knowing any further details however, we can confirm that front fog lights are standard on the new Golf GTI."
They were sent a link to this post so they're well aware of the issue.
So in other words, prepare yourself for disappointment.... Personally though for you, I hope it'll be fine. I just have doubts.
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I picked up my factory order today and it did not have foglights, it will be interesting to see what the outcome of this is. I'm not bothered about fogs but I understand people's frustrations.
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I picked up my factory order today and it did not have foglights, it will be interesting to see what the outcome of this is. I'm not bothered about fogs but I understand people's frustrations.
How did your conversation with the dealer pan out?
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I picked up my factory order today and it did not have foglights, it will be interesting to see what the outcome of this is. I'm not bothered about fogs but I understand people's frustrations.
How did your conversation with the dealer pan out?
I told them I wasn't fussed and actually prefer it without them, they said that they have actually had someone cancel their order already about the fog situation. They are certainly aware of it but as dealers it's not their fault so IMO they shouldn't have to reimburse customers. VW UK should sort it all out.
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It's the stone wall of silence from vw UK that's the crap thing here. Pr disaster. Again.
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The dealer talked to VW and i'very contacted them too and am waiting for a reply. As has been said where would it stop if they can just say we changed the spec. a 1.4 instead of a 2 litre? The brochure, emailed spec from the dealer and online configuration tool all say they have front fogs. What was the outcome when they were missing off Mark 7's?
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Just at my dealer collecting mine they have said that mine is a misfit without fogs as they are due to be on them
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Just at my dealer collecting mine they have said that mine is a misfit without fogs as they are due to be on them
And so how is a "misfit" dealt with?
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Just at my dealer collecting mine they have said that mine is a misfit without fogs as they are due to be on them
Misfit or mis-build? I'm not sure I know what a misfit car build is, but assuming the dealer meant mis-build, this is where a car has been built that is missing some of its model-designated features.
I've read of instances in the past where one or two mis-builds occasionally slip through the system, but it does see to be just the odd individual vehicle. However, with mk7.5 GTI/GTD 'fog-gate' it seems that pretty much all mk7.5 GTI's and GTD's delivered to the UK mainland have been built without front fogs, so more than the odd one or two mis-builds, more like the whole production run to date. This strongly suggests the UK standard GTI/GTD spec supplied to the production plant in Germany by VW UK omitted front fogs in error.
As fredgroves has asked, it does raise the question of how this is going to be dealt with.
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"mis build" is normally where the customer has ordered an option (eg a sunroof) and somehow along the path the order at build time hasn't had it on the options list.
Its not normally something like forgetting a non-option basic spec.
This is almost certainly that the error, somehow, is with VW UK's definition of basic spec - which definitely is something that they had to define when they introduced the Mk7.5.
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Would any country have a GTi or GTD without fog-lights though ? Surely it is a standard fit for a GTx in any market, it just goes with the look and style I would have thought.
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Anything is possible! They clearly make a non-foglight infill GTI/GTD Mk7.5 panel for some reason.... VW UK haven't had those made especially!
Us here can't possibly know how they do things in all countries - we are familiar with Ireland, UK and Germany, but who knows in say Greece or Australia or Russia or something!
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Didn't' some specs of the mk7 GTI in the US come without fogs? They have different trim levels i.e SE/Sport for the GTI. They also didnt get xenons or LED taillights on some models?
What I can't understand is that surely its more expensive for VW to make 2 variants of the bumper/trim where the foglights go. Rather than make the standard exterior of GTI the same worldwide.
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Calling all members
go to
http://www.volkswagen.co.uk/need-help/about-us/customer-care
and Start a Live Chat conversation about the lack of front fog lights on GTD / GTi's
I've just done that and Mohammed spoke to the Technical Sales Team and gave this response;
If you come back to us in a couple of weeks we may have some positive information regarding front fog lights. We haven't released anything officially yet, so I'm unable to comment further, but we at expecting some new direct information about the front fog lights being on GTD / GTI's.
So come on guys - people power - get bombarding them for this official news to be released a.s.a.p.
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Calling all members
go to
http://www.volkswagen.co.uk/need-help/about-us/customer-care
and Start a Live Chat conversation about the lack of front fog lights on GTD / GTi's
I've just done that and Mohammed spoke to the Technical Sales Team and gave this response;
If you come back to us in a couple of weeks we may have some positive information regarding front fog lights. We haven't released anything officially yet, so I'm unable to comment further, but we at expecting some new direct information about the front fog lights being on GTD / GTI's.
So come on guys - people power - get bombarding them for this official news to be released a.s.a.p.
Just done, same guy chatting to me too.
Seriously though, I'm wanting to put a new GTD order in soon and things like this putting me off until its sorted.
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I'm sure some of us remember the debacle when the MK7 performance models were officially launched in Spring 2013 (I know I do). Things were appearing then disappearing from the spec sheets, options that were able to be selected on a price list, you couldn't in a showroom, and all the while VW UK not having the slightest clue what was going on.
I promised myself then I would never buy into a new model straight away (and certainly not without seeing it first in the flesh) to know exactly what I was getting and for VW UK to sort themselves out and everything to settle down. The same will be the case when the MK8 comes along, then the MK9 etc etc.......
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I'm sure some of us remember the debacle when the MK7 performance models were officially launched in Spring 2013 (I know I do). Things were appearing then disappearing from the spec sheets, options that were able to be selected on a price list, you couldn't in a showroom, and all the while VW UK not having the slightest clue what was going on.
I promised myself then I would never buy into a new model straight away (and certainly not without seeing it first in the flesh) to know exactly what I was getting and for VW UK to sort themselves out and everything to settle down. The same will be the case when the MK8 comes along, then the MK9 etc etc.......
Totally agree with you on that one.
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I've just been on the phone to my dealer who wasn't aware of the issue as no information has been passed to them. Sure enough when he checked the stock they had, they were without fog lights. He's going to chase it up for me and give me a call back. My car hasn't been built yet, so hopefully they can be added.
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Ok, I spoke to Mo' @VWUK about my order.
He said:
There has been a limited number of issues with certain customers. I have checked your order and it does have this as an option. I am sorry for any inconvenience
Sounds like its been corrected... we'll see when mine arrives! I still haven't got a build week...
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Calling all members
go to
http://www.volkswagen.co.uk/need-help/about-us/customer-care
and Start a Live Chat conversation about the lack of front fog lights on GTD / GTi's
I've just done that and Mohammed spoke to the Technical Sales Team and gave this response;
If you come back to us in a couple of weeks we may have some positive information regarding front fog lights. We haven't released anything officially yet, so I'm unable to comment further, but we at expecting some new direct information about the front fog lights being on GTD / GTI's.
So come on guys - people power - get bombarding them for this official news to be released a.s.a.p.
Just done, same guy chatting to me too.
Seriously though, I'm wanting to put a new GTD order in soon and things like this putting me off until its sorted.
I called into my dealer today, to talk about the fact that my new GTD has no fog lights. The fleet sales manager was amazed. No-one at the dealership knew about it, and they were grateful for my pointing it out. He has a meeting with VWUK later this week, and is going to raise it as an urgent concern. I did say that this issue was widely known among the GTD/GTI owners (and potential owners).
One salesman looked on their hand-held configurator (which supposedly has all the up-to-date options etc.), ad front fog lights were listed as standard equipment.
I have complained to VWUK (twice), but absolutely no response yet.
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If VW have (do ) correct this in time for new owners who's cars are currently being built then great, but I feel a little sorry for those that have already taken delivery. This will be expensive I guess for VW to retrofit, and if they do nothing, I can see in a few years time when those cars come into the secondhand market that new buyers will be asking where the fogs are and maybe be a little distrusting about that particular car that it might be a foreign import or something ?
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TonyJ - do you have your GTD yet or is it still on order?
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TonyJ - do you have your GTD yet or is it still on order?
Hi Fred, yes, I took delivery of it on Monday.
Atlantic Blue, Keyless
Really happy with it (apart from the fogs). I like the Active Info Display as well ......
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Ok, I spoke to Mo' @VWUK about my order.
He said:
There has been a limited number of issues with certain customers. I have checked your order and it does have this as an option. I am sorry for any inconvenience
Sounds like its been corrected... we'll see when mine arrives! I still haven't got a build week...
Have you a GTD on order? I told him I haven't ordered yet but as it will be for Sept delivery need to place it pretty soon.
He said to check back middle of next month re the fog light issue!
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TonyJ - do you have your GTD yet or is it still on order?
Hi Fred, yes, I took delivery of it on Monday.
Atlantic Blue, Keyless
Really happy with it (apart from the fogs). I like the Active Info Display as well ......
Awesome! Lets hope VWUK can find you some fogs soon
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Ok, I spoke to Mo' @VWUK about my order.
He said:
There has been a limited number of issues with certain customers. I have checked your order and it does have this as an option. I am sorry for any inconvenience
Sounds like its been corrected... we'll see when mine arrives! I still haven't got a build week...
Have you a GTD on order? I told him I haven't ordered yet but as it will be for Sept delivery need to place it pretty soon.
He said to check back middle of next month re the fog light issue!
Yes, ordered early in Feb.... still no build week, but I am hoping its early June for delivery.
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Ok, I spoke to Mo' @VWUK about my order.
He said:
There has been a limited number of issues with certain customers. I have checked your order and it does have this as an option. I am sorry for any inconvenience
Sounds like its been corrected... we'll see when mine arrives! I still haven't got a build week...
Have you a GTD on order? I told him I haven't ordered yet but as it will be for Sept delivery need to place it pretty soon.
He said to check back middle of next month re the fog light issue!
Yes, ordered early in Feb.... still no build week, but I am hoping its early June for delivery.
Just hope it has fogs. What spec did you go for?
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Just hope it has fogs. What spec did you go for?
LOL me too. Its just a white GTD with NavPro and DCC.
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Ordered early February and still no build date, that sounds odd. What excuse has your dealer given?
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Ordered early February and still no build date, that sounds odd. What excuse has your dealer given?
None. I actually asked VWUK to look into it and they told me my build date would be issued in the next 7 days.
Its fine, I can't take delivery until June anyway as I am working in the US until then.
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Just had my dealer ring me back within a couple of hours of raising the concern. From what he's gathered, information has just been relayed that cars built after the first week of May will have fog lights. Luckily mine is a mid May build, but he had no information as to what the course of action will be for builds prior to then. I'd suggest contacting your dealer if your build date is before then.
Again he thanked me for raising the concern as they were in the dark over the whole thing and will now have a number of angry customers.
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Interesting, so they feel that the LEDs are not "all weather" versions like Audi units and need fogs.
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Just had my dealer ring me back within a couple of hours of raising the concern. From what he's gathered, information has just been relayed that cars built after the first week of May will have fog lights. Luckily mine is a mid May build, but he had no information as to what the course of action will be for builds prior to then. I'd suggest contacting your dealer if your build date is before then.
Again he thanked me for raising the concern as they were in the dark over the whole thing and will now have a number of angry customers.
Thank you for the feedback, seem I will be out of luck then as I was a mid-April build.
All the more reason for people not accept a car without them though if later cars will have them.
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Just had my dealer ring me back within a couple of hours of raising the concern. From what he's gathered, information has just been relayed that cars built after the first week of May will have fog lights. Luckily mine is a mid May build, but he had no information as to what the course of action will be for builds prior to then. I'd suggest contacting your dealer if your build date is before then.
Again he thanked me for raising the concern as they were in the dark over the whole thing and will now have a number of angry customers.
Thank you for the feedback, seem I will be out of luck then as I was a mid-April build.
All the more reason for people not accept a car without them though if later cars will have them.
Not sure refusing the car would be up there on some peoples plans over, mine included. I'd just like to understand what the plan is to get it rectified.
Be interesting to know, of those who don't have fogs is the interior switch installed by the light knob, just the external fogs themselves are missing or in actual fact both the switch and fogs are missing (and assuming then the whole electrics for them)
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Just had my dealer ring me back within a couple of hours of raising the concern. From what he's gathered, information has just been relayed that cars built after the first week of May will have fog lights. Luckily mine is a mid May build, but he had no information as to what the course of action will be for builds prior to then. I'd suggest contacting your dealer if your build date is before then.
Again he thanked me for raising the concern as they were in the dark over the whole thing and will now have a number of angry customers.
Thank you for the feedback, seem I will be out of luck then as I was a mid-April build.
All the more reason for people not accept a car without them though if later cars will have them.
Not sure refusing the car would be up there on some peoples plans over, mine included. I'd just like to understand what the plan is to get it rectified.
Be interesting to know, of those who don't have fogs is the interior switch installed by the light knob, just the external fogs themselves are missing or in actual fact both the switch and fogs are missing (and assuming then the whole electrics for them)
Yes switch is different too, people have noticed this on some videos of GTI/D on VW used.
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Well I've asked the question to my dealer, the delivery date to them was today but not heard anything. I've asked him to report back on whats there.
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I asked my retailer about the missing Front fog lights and weather my car would be affected a few weeks ago. He just called me today say that my car was in the first batch and has not been built with front fog lamps. He said that he has had an email from VWUK saying that they can offer the car with a reimbursement of £245 for the missing lights, or have a new car built on a VIP order. I have chosen to have a new car built,
Richard.
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Interesting that they are offering a rebuild or cash.
How long for a vip order to come?
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I asked my retailer about the missing Front fog lights and weather my car would be affected a few weeks ago. He just called me today say that my car was in the first batch and has not been built with front fog lamps. He said that he has had an email from VWUK saying that they can offer the car with a reimbursement of £245 for the missing lights, or have a new car built on a VIP order. I have chosen to have a new car built,
Richard.
I have just been told the same thing, £240 odd reimbursement or new order.
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Interesting that they are offering a rebuild or cash.
How long for a vip order to come?
I don't know how long a VIP order will take ? He just said they would get a VIP order so should be a little quicker, but how much quicker who knows.
Richard
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I asked my retailer about the missing Front fog lights and weather my car would be affected a few weeks ago. He just called me today say that my car was in the first batch and has not been built with front fog lamps. He said that he has had an email from VWUK saying that they can offer the car with a reimbursement of £245 for the missing lights, or have a new car built on a VIP order. I have chosen to have a new car built,
Richard.
I have just been told the same thing, £240 odd reimbursement or new order.
Hi both,
Who contacted you offering a new build? Was it VWUK or the dealer? My dealer today knew nothing at all about it, so do you have a contact name at VWUK which I can give to him?
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It was my dealer who after I initiated the conversation told me VW has communicated the build error and offered either or to effected customers.
So I suspect they're not proactively offering it up until a customer questions the lack of fogs, if they notice.
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What are you going to do Briggsy?
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I'm sticking with the order, can't be bothered to wait for another build for the sake of some fogs I'll hardly ever use in reality.
For those who have already got their cars without the fogs, I suggest contacting your dealer to get the rebate due.
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I'm in the same boat, picking up my GTI at the end of the week and the dealer confirmed today that VW UK will be reimbursing the cost of the fogs (in due course...). Maybe we can call ours a Special Edition 41 - the Clubsport 40 doesn't have front fogs does it. Andy
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I'm in the same boat, picking up my GTI at the end of the week and the dealer confirmed today that VW UK will be reimbursing the cost of the fogs (in due course...). Maybe we can call ours a Special Edition 41 - the Clubsport 40 doesn't have front fogs does it. Andy
Golf 7.3
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Pre FL... That's "fog lights" lol
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Now I didn't want to be left out if cash was involved so I have contacted my dealership and will update with the response :grin:
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Having said that, if there's enough fuss kicked up then there could be a repeat of seatgate where R owners were given new cars to replace ones that had a slightly different shade of grey to the one shown on the configurator.
I think most took some vouchers, I did get a free upgrade to leather and a R on loan for ten weeks based on the fact my dealer had queried this a few times with VW UK.
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I made an inquiry on monday, regarding a Mk7 facelift that is for sale at Lancaster VW, I inquired as to why there were no front fog lights, whilst previous incarnations of the GTD & GTI ( I have 2014 GTD) have them, and that they are listed as standard equipment on the new golf GTD/GTI, and also visible on the online configurator images.
I had this interesting reply..
I have checked the front fog lights and the 1st batches of the new golf gti and gtd were built without them the issues have now been rectified and new ordered ones will have them.
Unfortunately you cannot retro fit the front fog light on the golf.
Kind regards
This is my first post, I have been reading the forum for a few weeks now, a great source of info, so I thought I'd join in, and hope this may be of some interest.
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Just had a chat with my dealer and it's the same for my car - no front fog lights.
They've offered (via VW) a £245 reimbursement as the cost of the option, plus £250 goodwill gesture - or to reject and reorder (no mention of VIP order etc).
WWYD?
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Just had a chat with my dealer and it's the same for my car - no front fog lights.
They've offered (via VW) a £245 reimbursement as the cost of the option, plus £250 goodwill gesture - or to reject and reorder (no mention of VIP order etc).
WWYD?
Re order and ask to keep that one till the other one turns up
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I'd take the money. Who uses fog lights anyway, other than Citroen Picasso drivers who think it looks sporty?
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Re order and ask to keep that one till the other one turns up
I asked that and they said when it arrives if I wasn't keeping it, then it wouldn't be registered and they'd probably ask VW to take it away. Presumably they will invite me in to look at it to decide if i want them to PDI and register it (taking the goodwill offer) or reject as a misbuild.
They said in their experience its unlikely to be a spec error, more likely a parts availability issue and they've just been built without front fogs to prevent delays.
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They said in their experience its unlikely to be a spec error, more likely a parts availability issue and they've just been built without front fogs to prevent delays.
Surely if there was a shortage of parts they wouldn't be fitted to Irish cars either?
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Surely if there was a shortage of parts they wouldn't be fitted to Irish cars either?
Maybe it's punishment for leaving the EU? :huh: :grin:
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I'd take the money. Who uses fog lights anyway, other than Citroen Picasso drivers who think it looks sporty?
+1
... and can I have the money back instead of the Active Info Display.
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Just had a chat with my dealer and it's the same for my car - no front fog lights.
They've offered (via VW) a £245 reimbursement as the cost of the option, plus £250 goodwill gesture - or to reject and reorder (no mention of VIP order etc).
WWYD?
Oh so you get an extra 250 do you, which dealer was that.
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Just had a chat with my dealer and it's the same for my car - no front fog lights.
They've offered (via VW) a £245 reimbursement as the cost of the option, plus £250 goodwill gesture - or to reject and reorder (no mention of VIP order etc).
WWYD?
Oh so you get an extra 250 do you, which dealer was that.
I'm certain that's what they said on the phone, I'm going to speak with them again after the bank holiday weekend so will confirm.
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I spoke to VW customer service earlier about my car that is now awaiting PDI and they were referring to it as a 'mis-build'. I was trying to get a better offer than the £245 as I feel come trade in time in a couple of years it may be difficult to get the same price as a 'proper' GTD/GTI with full standard kit including fogs. All they did was speak to the dealer to try to get them to cut their margin on the car. No further offer of compensation from VW themselves.
Given that, I've decided to re-order. I have seen the bulletin VW0408-17 and it does state that if a customer wants to re-order, the regular order process should be used and then flagged as a VIP order. However my dealer did say all customer orders are 'VIP' orders - it just means it takes priority over a stock order and it will still take the usual 10-12 weeks.
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I spoke to VW customer service earlier about my car that is now awaiting PDI and they were referring to it as a 'mis-build'. I was trying to get a better offer than the £245 as I feel come trade in time in a couple of years it may be difficult to get the same price as a 'proper' GTD/GTI with full standard kit including fogs. All they did was speak to the dealer to try to get them to cut their margin on the car. No further offer of compensation from VW themselves.
Given that, I've decided to re-order. I have seen the bulletin VW0408-17 and it does state that if a customer wants to re-order, the regular order process should be used and then flagged as a VIP order. However my dealer did say all customer orders are 'VIP' orders - it just means it takes priority over a stock order and it will still take the usual 10-12 weeks.
I would have done the same thing. The car looks very strange without the fogs and would annoy you every time you looked at it.
VW have outdone themselves with this balls up!
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glad I found this thread , picked my white gtd up 2 weeks ago with no front fogs and to be honest love the look without bit more clubsporty :smiley: , well happy with the £245 reimbursement and well happy with the car the extra spec inside is a big step up :cool:
how do you post pics on here ? I'll get a couple of mine up its white with Brecias
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I spoke to VW customer service earlier about my car that is now awaiting PDI and they were referring to it as a 'mis-build'. I was trying to get a better offer than the £245 as I feel come trade in time in a couple of years it may be difficult to get the same price as a 'proper' GTD/GTI with full standard kit including fogs. All they did was speak to the dealer to try to get them to cut their margin on the car. No further offer of compensation from VW themselves.
Given that, I've decided to re-order. I have seen the bulletin VW0408-17 and it does state that if a customer wants to re-order, the regular order process should be used and then flagged as a VIP order. However my dealer did say all customer orders are 'VIP' orders - it just means it takes priority over a stock order and it will still take the usual 10-12 weeks.
I would have done the same thing. The car looks very strange without the fogs and would annoy you every time you looked at it.
VW have outdone themselves with this balls up!
Why does it look strange...
Beauty in the eye of the beholder.
(http://images.car.bauercdn.com/pagefiles/71171/1040x585/vw_golf_gti_2017_01.jpg)
(https://s2.paultan.org/image/2017/02/2017-Volkswagen-Golf-GTI-9-e1486375764288-630x326.jpg)
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(http://i36.photobucket.com/albums/e12/Dean_Ditchburn/18209827_120332000463116963_1962164806_o_zpst5rx8zbh.jpg) (http://s36.photobucket.com/user/Dean_Ditchburn/media/18209827_120332000463116963_1962164806_o_zpst5rx8zbh.jpg.html)
(http://i36.photobucket.com/albums/e12/Dean_Ditchburn/18209603_120332000409839452_567977639_o_zps3zutgcux.jpg) (http://s36.photobucket.com/user/Dean_Ditchburn/media/18209603_120332000409839452_567977639_o_zps3zutgcux.jpg.html)
Quiet happy with the no fog look
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Mine is a VW personal lease car I am due to get. No word yet on the missing fogs.
Will be interesting to see if lease has a different outlook on this to "retail". There will certainly be no option of extra dealer margin. I really don't want a misbuild car, even though ultimately it wont cost me anything as it will be handed back. Personally, if I was buying private I wouldn't touch one of these mis-builds with the proverbial. They will have a stigma attached to them on resale value imo.
Interesting above that the dealer said they would get VW UK to take the car back if rejected, so even the dealer doesn't want it on their hands.
But each to their own.
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Mine is a VW personal lease car I am due to get. No word yet on the missing fogs.
Will be interesting to see if lease has a different outlook on this to "retail". There will certainly be no option of extra dealer margin. I really don't want a misbuild car, even though ultimately it wont cost me anything as it will be handed back. Personally, if I was buying private I wouldn't touch one of these mis-builds with the proverbial. They will have a stigma attached to them on resale value imo.
Interesting above that the dealer said they would get VW UK to take the car back if rejected, so even the dealer doesn't want it on their hands.
But each to their own.
but being 'Lease' its not your car its the lease company's car so no skin off your nose
But each to there own
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.. deleted
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I spoke to VW customer service earlier about my car that is now awaiting PDI and they were referring to it as a 'mis-build'. I was trying to get a better offer than the £245 as I feel come trade in time in a couple of years it may be difficult to get the same price as a 'proper' GTD/GTI with full standard kit including fogs. All they did was speak to the dealer to try to get them to cut their margin on the car. No further offer of compensation from VW themselves.
Given that, I've decided to re-order. I have seen the bulletin VW0408-17 and it does state that if a customer wants to re-order, the regular order process should be used and then flagged as a VIP order. However my dealer did say all customer orders are 'VIP' orders - it just means it takes priority over a stock order and it will still take the usual 10-12 weeks.
I would have done the same thing. The car looks very strange without the fogs and would annoy you every time you looked at it.
VW have outdone themselves with this balls up!
Why does it look strange...
Beauty in the eye of the beholder.
(http://images.car.bauercdn.com/pagefiles/71171/1040x585/vw_golf_gti_2017_01.jpg)
(https://s2.paultan.org/image/2017/02/2017-Volkswagen-Golf-GTI-9-e1486375764288-630x326.jpg)
If you don't think it looks strange, that's perfectly fine, but to me it looks like somethings missing.
Oh wait, there IS something missing :whistle:
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We were out earlier. I was driving. I lost count of the number of people who had their fog lights on tonight. There was no fog you idiots :angry:
Edit: the next technology will be Laser headlights. I wonder will I be able to set them to zap the fog lights on cars when there is NO fog? How cool would that be!
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To those of you who have taken delivery of your cars without fog lights, can you check if the bumper insert is blanked off or is it used as a functional brake duct?
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To those of you who have taken delivery of your cars without fog lights, can you check if the bumper insert is blanked off or is it used as a functional brake duct?
blanked off mate
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https://www.youtube.com/watch?v=2NGKs89gpTo (https://www.youtube.com/watch?v=2NGKs89gpTo)
Some good long shots of a GTI PP without fogs.
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https://www.youtube.com/watch?v=2NGKs89gpTo (https://www.youtube.com/watch?v=2NGKs89gpTo)
Some good long shots of a GTI PP without fogs.
I think that guy has looked at too many Richard Hammond clips trying to style his manner. Annoying to say the least.
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:grin:
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To those of you who have taken delivery of your cars without fog lights, can you check if the bumper insert is blanked off or is it used as a functional brake duct?
Definitely blanked off but there is a channel to direct airflow down the side of the car (like the recent R video showed).
I've got a photo of the car I saw originally in fog-gate and a close up of the " fog hole "
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Mine is a VW personal lease car I am due to get. No word yet on the missing fogs.
Will be interesting to see if lease has a different outlook on this to "retail". There will certainly be no option of extra dealer margin. I really don't want a misbuild car, even though ultimately it wont cost me anything as it will be handed back. Personally, if I was buying private I wouldn't touch one of these mis-builds with the proverbial. They will have a stigma attached to them on resale value imo.
Interesting above that the dealer said they would get VW UK to take the car back if rejected, so even the dealer doesn't want it on their hands.
But each to their own.
Mine is also a personal lease through VWFS.
My dealer rang me yesterday after the formal communication to dealers was sent out. He told me that no decision had yet been made on the options for the lease vehicles, but he should hear later next week, and will then contact me.
My view is that a rebuild will not be an option (although I suppose you can just cancel the credit agreement - 14 days cooling off period). My view is that they might knock a few pounds off the monthly charge ....
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Mine is a VW personal lease car I am due to get. No word yet on the missing fogs.
Will be interesting to see if lease has a different outlook on this to "retail". There will certainly be no option of extra dealer margin. I really don't want a misbuild car, even though ultimately it wont cost me anything as it will be handed back. Personally, if I was buying private I wouldn't touch one of these mis-builds with the proverbial. They will have a stigma attached to them on resale value imo.
Interesting above that the dealer said they would get VW UK to take the car back if rejected, so even the dealer doesn't want it on their hands.
But each to their own.
Mine is also a personal lease through VWFS.
My dealer rang me yesterday after the formal communication to dealers was sent out. He told me that no decision had yet been made on the options for the lease vehicles, but he should hear later next week, and will then contact me.
My view is that a rebuild will not be an option (although I suppose you can just cancel the credit agreement - 14 days cooling off period). My view is that they might knock a few pounds off the monthly charge ....
Thanks for the update, still not heard anything about mine yet.
What is a bit weird with mine is that the car has been showing in transit for almost two weeks now. This is after I was told it was cleared at the port from shipping over 10 days ago. Would have thought it hit the UK by now, although I do know the tracker isnt the most reliable.
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Mine is a VW personal lease car I am due to get. No word yet on the missing fogs.
Will be interesting to see if lease has a different outlook on this to "retail". There will certainly be no option of extra dealer margin. I really don't want a misbuild car, even though ultimately it wont cost me anything as it will be handed back. Personally, if I was buying private I wouldn't touch one of these mis-builds with the proverbial. They will have a stigma attached to them on resale value imo.
Interesting above that the dealer said they would get VW UK to take the car back if rejected, so even the dealer doesn't want it on their hands.
But each to their own.
Mine is also a personal lease through VWFS.
My dealer rang me yesterday after the formal communication to dealers was sent out. He told me that no decision had yet been made on the options for the lease vehicles, but he should hear later next week, and will then contact me.
My view is that a rebuild will not be an option (although I suppose you can just cancel the credit agreement - 14 days cooling off period). My view is that they might knock a few pounds off the monthly charge ....
I was pointed to this thread by someone on instagram, I took delivery of my GTD on Friday 21st of April.
As you would expect no fog lights, what are you guys saying when you get in contact with the dealer as I am in the same boat my car is a lease through VWFS? I don't really know how I would word an email to the person I have been dealing with. Thanks in advance.
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The dealer should be making first contact with you - but if they haven't then I would send a short email just saying that you have noticed the car is missing its fogs and all the literature and VW website states that fogs are standard on GTD/GTI cars. Ask why doesn't yours have them and what can be done to resolve the issue as you need fogs and would have specced them as an option if they were not listed as standard equipment.
Just be polite and see what comes back. The official VW bulletin of last week does state that 'the remedy process' is yet to be confirmed for delivered leasing vehicles.
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I would also have a quick read of your contract to see if there is anything relevant in there.
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The dealer should be making first contact with you - but if they haven't then I would send a short email just saying that you have noticed the car is missing its fogs and all the literature and VW website states that fogs are standard on GTD/GTI cars. Ask why doesn't yours have them and what can be done to resolve the issue as you need fogs and would have specced them as an option if they were not listed as standard equipment.
Just be polite and see what comes back. The official VW bulletin of last week does state that 'the remedy process' is yet to be confirmed for delivered leasing vehicles.
Thank,s sent an email just outlining that it had been pointed out to me about the fog lights etc, received a reply outlining just what everyone else has heard back.
Basically that VW has contacted them to let them know but have been a bit vague on what the lease customers are going to get compensation wise. So they will contact me as soon as they have a further update.
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This £245 isnt in anyway a payment of compensation, although VW would like for their customers to think it is. They are simply giving back money for what Foglights cost as an option, they haven't fitted them so how on earth can they charge for them ?
Compensation would be on top of this, for example to acknowledge you may have a car that is worth less than ones with foglights in the future. Unless you really prefer the car without foglights, I would not be accepting £245.
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This £245 isnt in anyway a payment of compensation, although VW would like for their customers to think it is. They are simply giving back money for what Foglights cost as an option, they haven't fitted them so how on earth can they charge for them ?
Compensation would be on top of this, for example to acknowledge you may have a car that is worth less than ones with foglights in the future. Unless you really prefer the car without foglights, I would not be accepting £245.
Exactly my thoughts. I'll speak to my dealer tomorrow and confirm the additional £250 VW goodwill gesture that I'm certain they mentioned (I'd just got off a long flight, so could have been mistaken), but ultimately when my car arrives if I'm not 100% happy with the look of it without front fog lights then I won't be accepting. If it is just a £245 refund, then that's not enough and I'll either be re-ordering or cancelling altogether.
Where is the best place to start a dialogue with VW UK about this? Ultimately this is their screw up and I would like to raise it with them directly.
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This £245 isnt in anyway a payment of compensation, although VW would like for their customers to think it is. They are simply giving back money for what Foglights cost as an option, they haven't fitted them so how on earth can they charge for them ?
Compensation would be on top of this, for example to acknowledge you may have a car that is worth less than ones with foglights in the future. Unless you really prefer the car without foglights, I would not be accepting £245.
Exactly my thoughts. I'll speak to my dealer tomorrow and confirm the additional £250 VW goodwill gesture that I'm certain they mentioned (I'd just got off a long flight, so could have been mistaken), but ultimately when my car arrives if I'm not 100% happy with the look of it without front fog lights then I won't be accepting. If it is just a £245 refund, then that's not enough and I'll either be re-ordering or cancelling altogether.
Where is the best place to start a dialogue with VW UK about this? Ultimately this is their screw up and I would like to raise it with them directly.
Good luck trying to get into a dialogue with VWUK !!
When they (eventually!) replied to my emails about lack of fog lights ,they just stated that I should speak to my dealer. They said that the contract of sale is with them etc. etc. To me, I think they just want to avoid all communications with end customers.
To be honest, I do feel a little sorry for the dealers. I don't think they have done anything wrong, and are just having to pick up the pieces because of VWUK's cock-up.
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Hello guys! In Italy we have the same problem:
I've ordered the GTD 7.5 in 4 april.
This is my thread in a Italian Golf forum.
http://www.vwgolfcommunity.com/vbulletin/showthread.php?49436-Sparizione-fendinebbia-da-GTI-GTD
Cheers!
Francesco
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It sounds to me as if VW are taking the usual corporate stance of not setting a precedent, or even any rules. By keeping their response as vague and unstructured as possible, leaving the negotiation to the dealers, and not conceding any actual wrongdoing, they are attempting to keep the cost of their cockup as low as they can.
Imagine this same situation in the US! We are a set of consumer wimps, over here! :angry:
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The simple solution is to reject any car that arrives without fogs.
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The simple solution is to reject any car that arrives without fogs.
I think that in principle you are probably right and if vw had a lead time like BMW that's probably bearable for most, but 20 weeks? I'd only accept that if they were prepared to loan me an acceptable vehicle at their cost for the duration. I don't mean another performance golf, but certainly not an Up!
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The simple solution is to reject any car that arrives without fogs.
I think that in principle you are probably right and if vw had a lead time like BMW that's probably bearable for most, but 20 weeks? I'd only accept that if they were prepared to loan me an acceptable vehicle at their cost for the duration. I don't mean another performance golf, but certainly not an Up!
If they can do that, then I would be happy re-ordering (the lead time for my order is going to be around 9 weeks by the way, and the official line is still 12 weeks as far as I'm aware). As it is, I'm not happy just re-ordering because my current car is for sale and could be gone any day at short notice, if I pull it from sale I've wasted the Autotrader sale fees and the cost of valet, more importantly the additional miles going on are reducing the value.
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Interestingly, if you use the VW UK website to configure a non-GTI variant (I used a GT line for example) with any of the 'smart' LED headlight options (dynamic high beam, or dynamic cornering), it removes the front fog lights...
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Confirmed this morning that if I choose to accept the car it will be £245 PLUS a goodwill payment of £250.
I'll be invited in to see the car once it arrives and has been PDI'd but before registration to decide what I want to do.
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My dealer has confirmed my 7.5 GTD estate was fitted with front fogs and was built well before May; ordered 18th March, built circa 15 April. He said the fogs were showing as added as an optional extra. Car at the port now so will know in a couple of weeks.
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Confirmed this morning that if I choose to accept the car it will be £245 PLUS a goodwill payment of £250.
I'll be invited in to see the car once it arrives and has been PDI'd but before registration to decide what I want to do.
£495 is a lot less than 20 weeks car hire cost....
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My dealer has confirmed my 7.5 GTD estate was fitted with front fogs and was built well before May; ordered 18th March, built circa 15 April. He said the fogs were showing as added as an optional extra. Car at the port now so will know in a couple of weeks.
Oh this is potential good news. Mine was built around the same time, hopefully mine will have the foglights fitted as well.
Mine is showing as arrived in the UK, so should know very soon one way or another.
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Confirmed this morning that if I choose to accept the car it will be £245 PLUS a goodwill payment of £250.
I'll be invited in to see the car once it arrives and has been PDI'd but before registration to decide what I want to do.
I was made the same offer- £245 from VWUK plus £250 from the dealer.
VWUK have failed to return my calls twice now and when I did speak to them direct on Friday asking for a £1000 reduction given the risk will be on me over trade in values being affected, all they did was ring my dealer to ask them to increase their offer. As has been said, the poor dealers are caught in the middle on this and VWUK don't seem to want to know.
I have cancelled as I know I will always regret the lack of fog lights every time I see a 'proper' build and it seems apparent there will not be anything further offered by VWUK. I will probably reorder in June for the new reg on 1st Sept. On the plus side, the deals have got slightly better since I placed my original order in Feb.
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Personally, I'd question how often do people actually use fog lights - I can count on one hand the number of times I've used mine in the last couple of years
I'd take the £500 or whatever payment was being offered to reflect the lower spec, and spend it on something worthwhile :)
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Personally, I'd question how often do people actually use fog lights - I can count on one hand the number of times I've used mine in the last couple of years
I'd take the £500 or whatever payment was being offered to reflect the lower spec, and spend it on something worthwhile :)
Except the car looks odd without them and will stand out like a sore thumb to those who know :whistle:
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Front fogs are an essential piece of safety equipment for me.
I guess its something you can live without if you just sit and polish your car on the drive though.
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Hmmm....
I can see both sides. I hardly ever use mine, probably a couple of times a year, if that.
However, to me, the front end looks better with fogs fitted.
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Never missed fogs on my TTRS or Audi A6, and that's living near the North Sea coast
With the effectiveness of modern xenons or LED headlamps, I just question the perceived need for front fogs any more, especially when I see people using them incorrectly most of the time anyway
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The LED fogs on my GTD and now my GTI are the first I've had, on any car, that I thought were anything like useful. They give a flat spread of decent light just in front of the car that I find useful as fill in lights as well as fogs. Having said that, I think £500 is about the right sort of figure to persuade most people to accept a car without them.
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I told the missus about the fog light issue this evening - she's someone who doesn't know a lot about cars, but does drive.
She said three things;
1. That's ridiculous, I hope someone gets sacked (bit harsh, but understandable)
2. You can't have a car without fog lights, it's a safety issue (we disagreed on that)
3. When you come to sell it, people will notice and the value will be affected (this is key, especially from someone who isn't into cars)
I'm almost certainly going to be re-ordering.
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I feel sorry for the people that are buying the cars, I can see why you would be annoyed. However for the likes of me that have leased their golf, I don't see any reason you can really be up in arms about it.. unless I'm missing something?
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Personally, I'd question how often do people actually use fog lights - I can count on one hand the number of times I've used mine in the last couple of years
I'd take the £500 or whatever payment was being offered to reflect the lower spec, and spend it on something worthwhile :)
What if you ordered a Mk7 GTD/GTi/R and it came with standard rear lights and not LED rear lights would you be okay with it?
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Personally, I'd question how often do people actually use fog lights - I can count on one hand the number of times I've used mine in the last couple of years
I'd take the £500 or whatever payment was being offered to reflect the lower spec, and spend it on something worthwhile :)
What if you ordered a Mk7 GTD/GTi/R and it came with standard rear lights and not LED rear lights would you be okay with it?
I wouldn't be OK with that but IMO that's not really the same. I was happy to have no fogs even before the £245 reimbursement because I never use them (even in fog) and I couldn't wait for another few months for a new car to come.
I completely understand why people aren't happy with the situation because we are paying for something that we aren't receiving. Even if I could have waited for a new build I'm not sure that I would have done, each to their own I suppose. I don't think it will affect the price when I sell it though because I will part ex/webuyanycar it and I would eat my hat if they picked up on missing fog lights and marked me down on it. Stranger things have happened though! I'll take the risk though :cool:
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We're a minority of car drivers, I suspect in the future with trade in worries other dealers or private buyers won't notice.
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A private buyer may not notice but I suspect most trade dealers would be aware of the issue and you may find it harder to sell on. Also you may get back £500 or so now in compensation but you can expect to lose some of that when you move it on in a few years in terms of reduced trade-in.
IMO if it's part of the standard spec it should be on the car.
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You're telling me if I go to BMW to trade it in the salesman will be fully aware...
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Well I suspect they'll have a better chance of noticing it. If an area has been blanked off then it's apparent to anyone looking out for details that something is missing.
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Probably won't even care IMHO.
They care little about the details they can see (eg lane assist or winter pack or even keyless) with regard to price.
Probably will spend longer trying to tell you that you've curbed your wheels than looking for missing fog lights.
A private enthusiast is more likely to care - "fog-gate" is now very well known!
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Well I suspect they'll have a better chance of noticing it. If an area has been blanked off then it's apparent to anyone looking out for details that something is missing.
In what way do they even look remotely blanked off without fog lights?
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Well I suspect they'll have a better chance of noticing it. If an area has been blanked off then it's apparent to anyone looking out for details that something is missing.
They're not blanked off. How the front scoops are without fogs looks quite natural and it doesn't look like something is missing.
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We're a minority of car drivers, I suspect in the future with trade in worries other dealers or private buyers won't notice.
+1
After all the Golf R has NO fog lights and the Golf GTI Clubsport has NO fog lights. Who knows what the Mk8 will bring.
When I have added up my options list it is over £7.5k. Certain options like 5dr, DSG, Performance, maybe even DCC might be worth something. The other £3k will be worth next to nothing. I doubt if dealers will be worried by fog lights as much as some forum members seem to be :rolleyes: Though I am one of the people who thinks the GTI looks fine without them. VW should have put them on the optional extras list along with the Active Info Display. Then seen how much demand there was for these £245 and £495 options. My guess is that the majority of fleet and lease cars would have come without. And plenty of private buyers would have had other priorities rather than an option which is primarily cosmetic.
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Confirmed today that mine does not have Fog lights..
Now waiting to see what option(s) I have.
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My car was built over the weekend and is now stage 5 (In transit).
Phoned the dealer today ref fog lights and he was aware of the issue. He checked the system and confirmed mine has option code PX2 on the build and therefore has fogs!!
I'm pleased it has them, but wouldn't have cancelled if it hadn't. Looks like all builds herewith should have them.
Roll on the 3wk wait!
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Hi all,
Does anyone have a GTD/GTI through VWFS with no fog lights?
If so, just wondering what VWFS have said?
I've emailed VWFS today about mine, but no reply yet.
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Hi all,
Does anyone have a GTD/GTI through VWFS with no fog lights?
If so, just wondering what VWFS have said?
I've emailed VWFS today about mine, but no reply yet.
VWFS have been no use at all. Their stance is that as a Lease customer, take it or leave it. I haven't decided what to do yet and am now looking at alternative options. Part of me just wants to tell them to stick it because of their attitude.
Have to say the fleet sales guy does not agree with this at all, but essentially VWFS are in charge here. Very short sighted of them and dare I say arrogant.
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Hi all,
Does anyone have a GTD/GTI through VWFS with no fog lights?
If so, just wondering what VWFS have said?
I've emailed VWFS today about mine, but no reply yet.
I've had my car a little over 2 weeks now and have emailed them asking what's happening.
All I've had in return is they are waiting for an update from VWFS and will inform me when they have some more information on the situation.
Hopefully hear something soon as I've had some other issues with the car as well.
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Hi all,
Just found this post when looking for a bit more info regarding the missing fog lights.
Just wondering how people are getting on, my GTD has been at the dealer since the 5th still haven't took delivery partially due to the missing foglights and the fleet manager lacking in correspondence from VWFS. But they have now registered the car on the 11th before I have confirmed if I'm actually accepting, so it's kind of a if I'm having it would rather have it soon situation.
I've had 3 different responses over the week or so first of all saying would get 245 + the 250 compo, then came back the next day to say that fleet customers would only get the 245 now after communication with vw uk it appears it's a case of take it as it is or reorder and wait another 14 weeks and pay the current rates which are about £50+vat more than when I ordered in Feb.
Hope someone is having better luck than me?
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Sounds like one of those times to vent on VW's Twitter. It's all very well for them to say 'take it or leave it', but at the end of the day they haven't delivered what you ordered. Would they expect you to simply swallow it if the car had been delivered without sat nav, or if the seats weren't heated?
Personally I think VW's leasing rates for the GTD are a little bit on the high side anyway, even before the slight hike at the beginning of April, and this is why i've held off on ordering. I'm seriously considering a Leon FR 184 or another Octavia vRS instead, as they're both about £50 per month cheaper and there's no extra charge for metallic paint. As far as I know they also have no issue with missing fog lights.
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Both the Leon and Octavia are £50 a month cheaper for a reason. You don't get the same standard kit as you do with the golf.
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And you don't get a Golf either!
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Correct.
Not saying the Golf shouldn't cost more, it is the nicer car. But when you take metallic paint into account the £2k saving is not to be sniffed at. I suppose it depends on just how much you are willing to pay for the Golf badge and the extra kit. Heated seats and folding mirrors are worth having, but I don't think i'd pay extra for the rest if it weren't already standard on the Golf.
Having experienced the Octavia for the last 2 years, it is a compelling package for the money, and is making me think long and hard about parting with all that extra money to have the Golf.
Different strokes for different folks.
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I looked long and hard at the other VAG offerings but I couldn't make the numbers add up. Not just the purchase price but the residuals. They actually make a skoda or seat more expensive for less car.
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Yes I know, I drew the same conclusions previously. But if you look at the current leasing deals rather than on a purchase then disposal basis the opposite seems to be true.
I'd imagine every VW salesman in the country would exude the Golf's virtues as a resale prospect, however it seems this doesn't translate into lower leasing prices.
A Leon FR or an Octavia vRS can currently be had for about £6.5k on 10k per annum as a 6+23. That includes metallic paint at some outlets. Cheapest GTD offer I can find on the same terms is £8.5k.
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One thing I did notice about skoda was that the deposit contributions were higher at the time and the pcp interest less...
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Local dealer checked with their HQ. No (cost effective) way to retrofit the PX2/ fog lights.
Said it required different wiring loom etc. Also labour charges etc, etc.
Whether it is accurate, or not, it seems that VW believe folks will buy the car as is.
I managed to get 11.8% discount plus the usual GAAP, Tyre, Alloy, Scuff/ dent insurance at cost. £488 v £1599. Also 2-services (PCP offer).
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Local dealer checked with their HQ. No (cost effective) way to retrofit the PX2/ fog lights.
Said it required different wiring loom etc. Also labour charges etc, etc.
Whether it is accurate, or not, it seems that VW believe folks will buy the car as is.
I managed to get 11.8% discount plus the usual GAAP, Tyre, Alloy, Scuff/ dent insurance at cost. £488 v £1599. Also 2-services (PCP offer).
What about getting them fitted without wiring them in, seeing as they are not needed except for looks although I have mine set to come on with coming/leaving home lights together with the DRL's.
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Yes I know, I drew the same conclusions previously. But if you look at the current leasing deals rather than on a purchase then disposal basis the opposite seems to be true.
I'd imagine every VW salesman in the country would exude the Golf's virtues as a resale prospect, however it seems this doesn't translate into lower leasing prices.
A Leon FR or an Octavia vRS can currently be had for about £6.5k on 10k per annum as a 6+23. That includes metallic paint at some outlets. Cheapest GTD offer I can find on the same terms is £8.5k.
My GTI DSG is £6.5k on a 1+23 / 10k p/a. No metallic though. Rumour has it similar offers will be available next month...
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Yes I saw those deals, they were extremely limited though (sold out in a day) and were only for the GTi, not the GTD.
I also heard the rumours of them being repeated next month, however those same rumours were floating about last month for special deals at the start of May, that didn't materialise. So I suppose time will tell.
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Local dealer checked with their HQ. No (cost effective) way to retrofit the PX2/ fog lights.
Said it required different wiring loom etc. Also labour charges etc, etc.
Whether it is accurate, or not, it seems that VW believe folks will buy the car as is.
What about getting them fitted without wiring them in, seeing as they are not needed except for looks although I have mine set to come on with coming/leaving home lights together with the DRL's.
It would be really easy to make a relayed harness that bypasses all the Can-Bus gubbins. We all fitted spot/fog lights in the 80's. All you'd need is the correct headlight switch to provide the trigger feed. The dealer won't do it tho' as the retro fit loom would not use VW parts.
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Local dealer checked with their HQ. No (cost effective) way to retrofit the PX2/ fog lights.
Said it required different wiring loom etc. Also labour charges etc, etc.
Whether it is accurate, or not, it seems that VW believe folks will buy the car as is.
What about getting them fitted without wiring them in, seeing as they are not needed except for looks although I have mine set to come on with coming/leaving home lights together with the DRL's.
It would be really easy to make a relayed harness that bypasses all the Can-Bus gubbins. We all fitted spot/fog lights in the 80's. All you'd need is the correct headlight switch to provide the trigger feed. The dealer won't do it tho' as the retro fit loom would not use VW parts.
I had two Cibie oscars and two Cibie super oscars on my XR3i, they made the night like day or it seemed like that at the time. I would love to go back now and see what they were like compared to modern lights.
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I also had the full consignment of lights (including Cibie fogs) on one of my XR3i's. At the time, I thought it looked the dogs danglies :cool:.
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I also had the full consignment of lights (including Cibie fogs) on one of my XR3i's. At the time, I thought it looked the dogs danglies :cool:.
It did look the dogs..... but not so sure how it would look now on modern cars, just wrong I guess. Although the modern equivalent now is led light bars.
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[quote author=I wanted a GTi link=topic=280297.msg2566113#msg2566113
It did look the dogs..... but not so sure how it would look now on modern cars, just wrong I guess. Although the modern equivalent now is led light bars.
[/quote]
I have a pair of 70w 12" light bars on the rear of my 45ft trailer and TBH they are spot on for reversing lol however they are prone for water getting inside
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My last spot light adorned car was a Mk2 Cavalier LXi with 4 Hella Rally 2000's on Theta brackets in 1988. I changed that for a Mk2 SRi 130. That had factory fogs, so I complimented them with a Hella spot light grille kit.
My cousin has a Defender that did have a pair of Roo Lights. They were easily better than modern bi-xenons on main beam, but he's just changed all that for LED headlights and a light bar. That combo really does turn night into day.
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I often have thoughts of getting a Defender and making it look all Lara Croft with loads of light bars but then I think about how bad they are to drive and the fact that they are so slow that it would take an age to get the end of the beam lenght.
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I have! :grin:
(http://i346.photobucket.com/albums/p408/Mangewide/1010220_zpsdfbrsqmh.jpg)
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I have! :grin:
(http://i346.photobucket.com/albums/p408/Mangewide/1010220_zpsdfbrsqmh.jpg)
It was only the UK that didn't, wasn't it?
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No, other markets also suffered fog gate.
I'm sure we've seen Italians and south Africans so far on here.
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No, other markets also suffered fog gate.
I'm sure we've seen Italians and south Africans so far on here.
And Belgium.
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Are recent deliveries arriving with the fog lights or could future deliveries be affected?
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Are recent deliveries arriving with the fog lights or could future deliveries be affected?
IIRC all factory builds as from the first week in May will have fog lights.
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Are recent deliveries arriving with the fog lights or could future deliveries be affected?
IIRC all factory builds as from the first week in May will have fog lights.
Yes, so some still in transit without fogs :-/
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Hi, newbie here... :smiley:
I had noticed the lack of fogs while looking at facelift GTI/GTD on Autotrader.. Looks a bit odd without.
I've got a GTI 5dr DSG in Indium Grey on order, build is week 23 which w/c 5th June. Is it likely that they are getting built now with the fogs included? It's a lease car so I don't have a dealer contact.
Looking forward to GTI ownership (well, technically looking after one for 2 years :grin:)
Jim
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You'll get fogs on yours on BW 23 for sure.
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You'll get fogs on yours on BW 23 for sure.
Thanks for info, I'm coming from W205 C Class with LED headlights and no fogs so wasn't going to be too bothered either way but they do look better with, even if they probably won't be used!
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Just picked up a Mark 7.5 on Saturday and the front fog lights specified in the brochure are missing as VW didn't put them in during build :sad:. Seems dealers and other customers have been complaining and I'm not alone. Anyone else in the same boat? The group my dealer is in has now realised that they have stock of cars at other branches in the group that are missing front fogs too. Waiting for VW to come back and tell us what they're going to do.
29.4.2017 still waiting for VW and dealer to get back with an offer / update. Just seen promotional info on Facebook for the PP version and the pictures show no front fogs. The downloaded brochure I have also shows the R doesn't have them as standard either.
My GTI arrived at the dealership today and they delightfully informed me that the fog lights are there, despite being warned that they wouldn't be 4 weeks after I placed the order mid March. It seems that some got them and some didn't after all.
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So I have a question... Does anyone have a UK delivered GTI Performance with front fogs yet? I'm an evo magazine subscriber and I've noticed a couple of recent articles on the Mk 7.5. Reading with interest as awaiting my GTI, the Driven article on the std GTI back in issue 233, showed pics of a German plates red GTI with fogs. Then 3 issues later, an article on the GTE Vs GTI P, almost identical German plates red GTI P with no fogs.... Thought that is a bit odd?
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So I have a question... Does anyone have a UK delivered GTI Performance with front fogs yet? I'm an evo magazine subscriber and I've noticed a couple of recent articles on the Mk 7.5. Reading with interest as awaiting my GTI, the Driven article on the std GTI back in issue 233, showed pics of a German plates red GTI with fogs. Then 3 issues later, an article on the GTE Vs GTI P, almost identical German plates red GTI P with no fogs.... Thought that is a bit odd?
All Performance will have fogs, it was only the first run of the 230ps that haven't got fogs. You won't see a UK Performance for at least another month yet.
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So I have a question... Does anyone have a UK delivered GTI Performance with front fogs yet? I'm an evo magazine subscriber and I've noticed a couple of recent articles on the Mk 7.5. Reading with interest as awaiting my GTI, the Driven article on the std GTI back in issue 233, showed pics of a German plates red GTI with fogs. Then 3 issues later, an article on the GTE Vs GTI P, almost identical German plates red GTI P with no fogs.... Thought that is a bit odd?
All Performance will have fogs, it was only the first run of the 230ps that haven't got fogs. You won't see a UK Performance for at least another month yet.
I've yet to see a facelift GTI at all other than static demo in my local dealer.... Just thought it's odd that they were missing from a german launch car...
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Hi
I have a Gti performance on order,the volkswagon tracker indicates it is now in uk,waiting clearance before transporting to dealer,
I raised the issue of the missing fog lights,to which the dealer states it was a few early cars built without them and that all cars ,my order included will be fitted with fog lights,they have a gtd mk7.5 as a demo on their forecourt which has not got them,this was one of the very first cars,hope that helps,Dave.
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My GTD with PXB ordered in 4/4 has arrived latest friday, unfortunately without foglights and headlight washers (I'm sorry for my bad english...).
At my order headlight washers is with PXB, now with winter pack.
Francesco
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I took delivery of my GTD on 2 June. Having been told that it was one of the affected cars and wouldn't have fogs I was pleasantly surprised to find them fitted :smiley:
(http://i130.photobucket.com/albums/p267/myredzed/Golf%20GTD/IMG_0376_zpsuuixplse.jpg)
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Has anyone received their compensation cheque from VWUK yet? I have been waiting for over a month now.
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had a phone call off dealer yesterday , told I would receive mine within 2 weeks VW are busy processing claims apparently the saga is costing them just under 1 million quid !
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Has anyone received their compensation cheque from VWUK yet? I have been waiting for over a month now.
Not received mine yet. Chased the dealer again this week. What sum have people been offered ?
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Has anyone received their compensation cheque from VWUK yet? I have been waiting for over a month now.
Not received mine yet. Chased the dealer again this week. What sum have people been offered ?
£495. Mine was taken off the payment when I collected as I raised the issue beforehand.
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Has anyone received their compensation cheque from VWUK yet? I have been waiting for over a month now.
Not received mine yet. Chased the dealer again this week. What sum have people been offered ?
had a phone call off dealer yesterday , told I would receive mine within 2 weeks VW are busy processing claims apparently the saga is costing them just under 1 million quid !
Thanks for the replies, I was told £275 and then it's going up to £500 now apparently.
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had a phone call off dealer yesterday , told I would receive mine within 2 weeks VW are busy processing claims apparently the saga is costing them just under 1 million quid !
Probably is costing them that, 1 million is only 4,000 claims at £250 a go.
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I've just had an email from my dealer to say they are processing cheque refunds now. I was originally told £245 but it's now £500. Andy
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I've just had an email from my dealer to say they are processing cheque refunds now. I was originally told £245 but it's now £500. Andy
Isn't it £250 from the dealer and £250 from VW?
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My understanding was £250 reimbursement for missing equipment and a further £250 goodwill payment. All from VW coffers.
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Its not the dealers fault - its to do with how standard UK spec was set up by VWUK with the parent company in Germany (ie; the omitted foglights as standard build items in GTI/GTD models).
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Its not the dealers fault - its to do with how standard UK spec was set up by VWUK with the parent company in Germany (ie; the omitted foglights as standard build items in GTI/GTD models).
Is that for definite? The Sales Manager at my dealer said it was most likely parts availability. More markets than UK didn't get foglights in the first batch so it's not just a VWUK thing.
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My understanding was £250 reimbursement for missing equipment and a further £250 goodwill payment. All from VW coffers.
Yeah hence why you get £250 from dealer that they pay from the amended price they pay VW and £250 goodwill from VW UK
Friend of a friend got his cheque from the dealer but still waiting on the cheque from VW
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Just thought I'd report that my GTD was delivered on the 19th of June and does have the front fogs installed. It's a company vehicle so I'm not sure of the build week but I'd hope that any cars delivered after this time should have them fitted too.
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Has anyone received their money yet? I'm still waiting on it :sad:
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Yes paid directly into my account last week without notice £500
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Has anyone received their money yet? I'm still waiting on it :sad:
Hi all,
I bought my GTD through VWFS - personal lease.
After weeks and weeks of discussions between the dealer, VWUK and VWFS, I finally got my payment yesterday.
I hate to disappoint some forum users .... but I received £1000. I wonder if this was extra goodwill from the dealer ?
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An old thread but was looking for an answer on this
We have a 2017 7.5 non PP GTI
Build March 17, registered April 17
No front fog lights - I’ve not seen another without them. Our neighbour has a 67 reg and has fog lights
Always wondered why ours didn’t have them!
I think ours must be an early mk7.5
I prefer it without the fog lights but interested to know the story behind them
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An old thread but was looking for an answer on this
We have a 2017 7.5 non PP GTI
Build March 17, registered April 17
No front fog lights - I’ve not seen another without them. Our neighbour has a 67 reg and has fog lights
Always wondered why ours didn’t have them!
I think ours must be an early mk7.5
I prefer it without the fog lights but interested to know the story behind them
I think the front fog lights were omitted in error on some of the first batch of mk7.5 GTI’s (and GTD’s maybe as well). It may well be confirmed somewhere in the 20 pages of this discussion thread that is the reason for the absence of front fogs (i.e. the cars were mis-built). First owners did receive monetary compensation for not getting fog lights - I don’t know if this was automatic or if it was only paid if owners complained to dealers / VW.