Hey Booth
Many thanks for all your advice and links.
The detailer I emailed a way back still hasn't replied
perhaps he is too interested cleaning the Top Gear cars he talks about on his website?
However
Tim Bomford at Envy Detailing in Gosport has been the exact opposite.
Quick reponses to my communications, clear answers to all my questions and a very warm welcome when I visited yesterday.
He was finishing off a silver R for a client which provided me with the perfect opportunity to examine his work firsthand and what I could expect with my car.
It seems that after the PDI the VW dealer delivered the R to Tim on trade plates with all its transport wrapping still in place (as you advised).
Following the 2 days of detailing the handover will be completed by the VW dealers at Tim's place, which will be the first time the new owner will actually see the car. (And he certainly wont be disappointed)!!
Clearly such a thoroughly professional and seamless process isn't something that has happened overnight, but with the clients requirements being paramount the VW dealers and Envy Detailing have obviously developed a working relationship where everyone happy.
Surely the way forward for anyone wanting their car detailed from new.
👍