Missing Fog lights

[Tamzildj]

I've just been on the phone to my dealer who wasn't aware of the issue as no information has been passed to them. Sure enough when he checked the stock they had, they were without fog lights. He's going to chase it up for me and give me a call back. My car hasn't been built yet, so hopefully they can be added.

[fredgroves]

Ok, I spoke to Mo' @VWUK about my order.

He said:

There has been a limited number of issues with certain customers. I have checked your order and it does have this as an option. I am sorry for any inconvenience

Sounds like its been corrected... we'll see when mine arrives! I still haven't got a build week...

[TonyJ]

Calling all members

go to
http://www.volkswagen.co.uk/need-help/about-us/customer-care

and Start a Live Chat conversation about the lack of front fog lights on GTD / GTi's

I've just done that and Mohammed spoke to the Technical Sales Team and gave this response;

If you come back to us in a couple of weeks we may have some positive information regarding front fog lights.  We haven't released anything officially yet, so I'm unable to comment further, but we at expecting some new direct information about the front fog lights being on GTD / GTI's.

So come on guys - people power - get bombarding them for this official news to be released a.s.a.p.

Just done, same guy chatting to me too.

Seriously though, I'm wanting to put a new GTD order in soon and things like this putting me off until its sorted.

I called into my dealer today, to talk about the fact that my new GTD has no fog lights. The fleet sales manager was amazed. No-one at the dealership knew about it, and they were grateful for my pointing it out. He has a meeting with VWUK later this week, and is going to raise it as an urgent concern. I did say that this issue was widely known among the GTD/GTI owners (and potential owners).
One salesman looked on their hand-held configurator (which supposedly has all the up-to-date options etc.), ad front fog lights were listed as standard equipment.
I have complained to VWUK (twice),  but absolutely no response yet.

[Sootchucker]

If VW have (do ) correct this in time for new owners who's cars are currently being built then great, but I feel a little sorry for those that have already taken delivery. This will be expensive I guess for VW to retrofit, and if they do nothing, I can see in a few years time when those cars come into the secondhand market that new buyers will be asking where the fogs are and maybe be a little distrusting about that particular car that it might be a foreign import or something ?

[fredgroves]

TonyJ - do you have your GTD yet or is it still on order?

[TonyJ]

TonyJ - do you have your GTD yet or is it still on order?

Hi Fred, yes, I took delivery of it on Monday.
Atlantic Blue, Keyless
Really happy with it (apart from the fogs). I like the Active Info Display as well  ......

[GTD1414]

Ok, I spoke to Mo' @VWUK about my order.

He said:

There has been a limited number of issues with certain customers. I have checked your order and it does have this as an option. I am sorry for any inconvenience

Sounds like its been corrected... we'll see when mine arrives! I still haven't got a build week...

Have you a GTD on order? I told him I haven't ordered yet but as it will be for Sept delivery need to place it pretty soon.
He said to check back middle of next month re the fog light issue!

[fredgroves]

TonyJ - do you have your GTD yet or is it still on order?

Hi Fred, yes, I took delivery of it on Monday.
Atlantic Blue, Keyless
Really happy with it (apart from the fogs). I like the Active Info Display as well  ......

Awesome! Lets hope VWUK can find you some fogs soon

[fredgroves]

Ok, I spoke to Mo' @VWUK about my order.

He said:

There has been a limited number of issues with certain customers. I have checked your order and it does have this as an option. I am sorry for any inconvenience

Sounds like its been corrected... we'll see when mine arrives! I still haven't got a build week...

Have you a GTD on order? I told him I haven't ordered yet but as it will be for Sept delivery need to place it pretty soon.
He said to check back middle of next month re the fog light issue!

Yes, ordered early in Feb.... still no build week, but I am hoping its early June for delivery.

[GTD1414]

Ok, I spoke to Mo' @VWUK about my order.

He said:

There has been a limited number of issues with certain customers. I have checked your order and it does have this as an option. I am sorry for any inconvenience

Sounds like its been corrected... we'll see when mine arrives! I still haven't got a build week...

Have you a GTD on order? I told him I haven't ordered yet but as it will be for Sept delivery need to place it pretty soon.
He said to check back middle of next month re the fog light issue!

Yes, ordered early in Feb.... still no build week, but I am hoping its early June for delivery.

Just hope it has fogs. What spec did you go for?