Had my car serviced at Inchape Bolton today.
Impressed with the service and really liked the inspection video taken from underneath the car that I was sent.
The video showed very clearly that I had nail in my front drivers side tyre.
They asked me if I wanted them to repair it for £15 all in and I said to go ahead.
You guessed it, they scratched my Austin alloy
I could have taken it somewhere else to have the tyre repaired I suppose but they may very well have damaged the wheel as well.
I'm now waiting for the dealers response to the situation.
Three weeks since the damage happened so here's an update.
After promises of return phone calls that never happened, I emailed Inchape customer services and they responded straight away
and promised to chase it up on my behalf.
Inchape Bolton contacted me the next day and I arranged to drop the damaged wheel off so that they could organise an outside repair.
I spoke to them this morning and they said the repair company didn't feel that they could get the wheel back to looking exactly the same as the other 3 so Inchape are going to supply me with a new wheel.
I actually would rather have a wheel and tyre of one of the nearly new GTI's on the forecourt because there is always the risk that the new wheel will be damaged when they fit the tyre
Hopefully everything will turn out fine in the end but it's so irritating when these very avoidable things happen