Timing Chain tensioner Failure List (timing issue)- Please Update with Your Info

[markr]

An update on mine, after going back and forth between Dealer and VW customer services they agreed to support the costs. Initially the quote was for £6525 to replace and fit a new engine.

In the end this has cost me £2k fully fitted at main dealer, now have a brand new engine and 2 years warranty

Problem was confirmed as chain tensioner failure, so I have ensured they have also replaced with the latest version.

I picked the car up yesterday and all is good  I must say the dealer has done a very good job, and their service has always been very good since I bought it , they are Ridgeway VW in Reading.

[Poached]

The dealerships have ripped every single person off here who has had this problem, no one should have paid a penny for fitting.

VW did there bit in replacing the engine though.

[markr]

Here is a list of the parts from VW that were used for the replacement of my engine, if any one is interested.

1x W06L 103 085 B -Seal
1x W06K 109 158 AD - Chain
1x W06K 109 467 K - Tensioner
1x W06J 100 038 JX - Base Engine
1x W1k0 253 115 AB - Gasket

A number of bolts, washers, seal rings and screws

[davidthegolfer]

My 2010 59 plate 28,000 mile Mk VI GTi "skipped" one tooth (I later discovered) September 2014 and lost 80% of power. I called my VW garage and they asked me to drive in carefully as there was no engine warning light.
They diagnosed tensioner failure. I found this thread on the forum and quoted them chapter and verse. I said that VW should have carried out a recall.
They did a stripped down engine check and rebuild and fitted the new/modified tensioner parts. I saw a copy of the invoice for £1,716.00. I explained that I didn't expect to pay for the repairs/upgrade and the entire invoice was credited and recharged to VW I believe.

[davidthegolfer]

I would like to take this opportunity to thank everyone who contributed to this list of experiences. Collectively you saved me a lot of money and heartache. It just shows the value of specialist forums. Thank you. I will be making a contribution to the fund.

[gaurav_aidasani]

Which dealer was it mate? I think you're very lucky to have a garage that is supporting their customers!

[davidthegolfer]

Lightcliffe Volkswagen Warrington

[Ross515]

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[Olifran]

No it shouldn't. The tensioner and chain are not servicable items. How can they argue that you not having an oil change etc has caused it to go pop. My opinion anyway.

[Poached]

'Lack of servicing' is an easy get out for the dealership though...

Ross515 - You'll have to verify the history with the relevant dealerships from the stamps in the service book if you don't have copies of the original invoices. Obviously, don't mention the chain at this stage.

If the car service reminder has been set as you say, then I think you could try benefit of doubt with the relevant dealer for a delayed service if it turns out to be the case.