Just thought I'd share that I had my year two service carried out last Friday under my 'Black Friday' service plan.
This was an inspection service so had oil and filter plus cabin filter changed, as there's no book to be stamped I received several A4 plages of the work carried out broken down into sections, coolant was checked and the strength noted. Half way through I was sent a video letting me know that the only thing they picked up was that my front tyres were down to 3.5mm which I knew and will be replacing all four of the original BS in the next month or so.
I did mention my saggy under bonnet liner which they replaced without any issue.
My dealer seems to like giving out T-Roc's as courtesy cars and this time I ended up with a T-Roc cabriolet which was a first (not my thing though).
I didn't even have to ask them not to wash my car as Covid restrictions seemed to have stopped this.
Overall a pleasant experience.