Guys ...... The more I read all your problems the more I feel some Dealers just make it up as they go along, I also think that they are being led a merry dance by the factory so are probably in a very difficult position. I am not sticking up for them it's just an observation.
This is my situation -
I did not order when the books were first opened as the car is replacing the wife's beloved TT so she wanted to see one in the flesh before we shelled out 30k.
We test drove one last saturday, thumbs up from the wife, deal done on the TT, happy days until we were told delivery would be December earliest and could run in to 2014. Credit to the dealer, they could have just took my deposit and told me anything as I made it very clear that there was no deal at that sort of lead time.
We trawled through the ordering system and he showed me all the available cars I could spec up and they were all december build weeks.
Out of the blue the sales manager said that he had found an order in the system for a car made by their sister branch with a build week of 38. On investigation he confirmed it was an order for a car to stock and not a customer, status in the system was 10 so the spec could be altered. Not too sure how this other branch had not sold it as surely they must have had people making enquiries.
Anyhow, the car was a standard 3 door, red and all it had extra was keyless entry. I changed it to white with PP, ACC and leather.
The strange thing is, I went in yesterday to talk about finance and we checked the system and the build week has reduced to 35!!!!! The status is still 10 and he showed me the box below where the status will change to 20 and there is another date box which will be the confirmed build week.
I am only a week in to my order and will no doubt have more tales to tell!