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Author Topic: Direct Line - £47 Cancellation charge  (Read 6069 times)

Offline Guy

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Direct Line - £47 Cancellation charge
« on: 30 July 2013, 21:10 »
rang to cancel my policy on the van today - was quoted for insurance on the mk1 - was too much and not suitable

wanted to cancel my policy and just walk - they want £47 just as a admin charge for that pleasure!!  :shocked:

haven't cancelled yet but will do tomorrow - any [sensible] suggestions on how to avoid getting stung by this cancellation charge would be much appreciated.
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Offline skyinsurance

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Re: Direct Line - £47 Cancellation charge
« Reply #1 on: 01 August 2013, 11:17 »
Quote from: Guy on 30 July 2013, 21:10
rang to cancel my policy on the van today - was quoted for insurance on the mk1 - was too much and not suitable

wanted to cancel my policy and just walk - they want £47 just as a admin charge for that pleasure!!  :shocked:

haven't cancelled yet but will do tomorrow - any [sensible] suggestions on how to avoid getting stung by this cancellation charge would be much appreciated.

Is the charge not as described for the policy you are cancelling?
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Offline Guy

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Re: Direct Line - £47 Cancellation charge
« Reply #2 on: 07 August 2013, 07:25 »
Quote from: skyinsurance on 01 August 2013, 11:17
Quote from: Guy on 30 July 2013, 21:10
rang to cancel my policy on the van today - was quoted for insurance on the mk1 - was too much and not suitable

wanted to cancel my policy and just walk - they want £47 just as a admin charge for that pleasure!!  :shocked:

haven't cancelled yet but will do tomorrow - any [sensible] suggestions on how to avoid getting stung by this cancellation charge would be much appreciated.

Is the charge not as described for the policy you are cancelling?

probably, somewhere, but who looks at cancellation charges and small print?
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Offline thai-wronghorse

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Re: Direct Line - £47 Cancellation charge
« Reply #3 on: 07 August 2013, 07:27 »
The most I'd expect to pay for an administration charge is about £25, that's just a blatant arse raping.
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Offline Guy

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Re: Direct Line - £47 Cancellation charge
« Reply #4 on: 07 August 2013, 07:34 »
Quote from: thai-wronghorse on 07 August 2013, 07:27
The most I'd expect to pay for an administration charge is about £25, that's just a blatant arse raping.

indeed... i'd be ok with a charge like that.. direct line won't be seeing my business again
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Offline JC

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Re: Direct Line - £47 Cancellation charge
« Reply #5 on: 08 August 2013, 21:56 »
tight tw4t - its in ya documentation - i just looked at mine  :whistle:
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Offline Guy

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Re: Direct Line - £47 Cancellation charge
« Reply #6 on: 09 August 2013, 08:32 »
Quote from: Grandpappy Chuff on 08 August 2013, 21:56
tight tw4t - its in ya documentation - i just looked at mine  :whistle:

well dur.. i just wanted to not pay it!!
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Offline Adam

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Re: Direct Line - £47 Cancellation charge
« Reply #7 on: 23 August 2013, 21:02 »
State the charge is unreasonable and without justification of the £47 you will not pay. Also mention you will be complaining to the Financial Ombudsman. They will soon wave the £47 rather than pay the £450+ the company has to pay to the FOS.  :wink:
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Down Hill From Here.

Offline gazareth

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Re: Direct Line - £47 Cancellation charge
« Reply #8 on: 25 August 2013, 15:00 »
crooks. they probably have to press 1 button to cancel your cover. tell them where to go.
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Offline Wayne

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Re: Direct Line - £47 Cancellation charge
« Reply #9 on: 28 August 2013, 22:22 »
Octagon charge £50 as do lots of insurance companies these days, seems a complete rip off in some respects but I fail to see anyway out of it.
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