GolfGTIforum.co.uk
Model specific boards => Golf mk8 => Topic started by: fredgroves on 26 January 2021, 10:25
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Just curious as to what versions people have got
This information can be found by going to: Settings -> System Information (down the bottom)
You'll see something like this:
System information
Hardware: H56
Software: 1664
Display unit/control panel hardware: H40
Display unit/control panel software: 3074
Navigation database: 20.7
Media codec: 3.1.4
Radio database: 1.30.12
If you feel like giving us some more information, post up your details for Software version, Hardware version, if you have navpro or basic nav and what model your golf is (eg GTI or Clubsport or whatever)
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Just bumping this, nobody has version 1788...
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Still only 4 Mk8's here!
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Ooops, keep forgetting to check.
When the cat gets off my lap later I’ll go have a butchers.
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Christ it’s cold out there
(https://i.postimg.cc/tT9kSk92/7-B67-D740-6471-4346-BB8-D-0-E36-DB580382.jpg) (https://postimg.cc/94NyzGR7)
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I've seen someone somewhere else say that their new mk8 had been delivered (in the UK) with 1788.
(and the steering wheel already replaced)
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I've seen someone somewhere else say that their new mk8 had been delivered (in the UK) with 1788.
(and the steering wheel already replaced)
Only got my GTI yesterday and what people have listed is what I have
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Just checked mine, it’s 1664.
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1666 hardware H56 (standard nav)
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Can you see the sat nav on drivers display with 1666?
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Can you see the sat nav on drivers display with 1666?
No... I believe it needs 1788 for that.
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Well that’s a step back, no one seems to have that update in uk
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Well that’s a step back, no one seems to have that update in uk
For me to be honest the hud makes it not something i need. You can also get the direction arrow things up on the aid like on the mk7.5 navigation view.
Version 1788 does enable wireless android auto though, which would be nice.
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Picked my car up today. It's 1788
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Picked my car up today. It's 1788
Oh OK!
Can you tell me what the device part number is?
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(https://i.postimg.cc/3xp2FmFf/Sys-info.jpg) (https://postimages.org/)
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Well now I’m hopeful too. Does 1788 give you sat nav in drivers display?
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Same here, picked my car up last Monday and it is the 1788 software. I can also select on main map to view sat nav on front dashboard.
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Yup it seems 1788 is only for that D unit.
You should have wireless android auto too.
According to many it's more responsive, let's error prone too.
Hopefully the rest of the software across the car should be all in a workable state too. Seems likely.
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Boggles my mind how they cant manage over the air updates past 1666. Mine is booked in so expecting 1788 shortly but my screen part number ends in B rather than D although the hardware is the same...Despite it being brand new 21 plate?
Wasn’t expecting to need to join a forum to get to the bottom of these types of issues. Starting to think I should have gone for a mark 7.5!
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As far as I am aware you won't get 1788 on the older hardware. I've not heard anyone getting the unit upgraded either. It's possible but vw need to tell the dealer to do it and they clearly won't.
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Wasn’t expecting to need to join a forum to get to the bottom of these types of issues. Starting to think I should have gone for a mark 7.5!
Surely the need to join the forum was to experience jv’s hospitality and our warmth and wit? :whistle: :grin:
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Collected my GTI last week - 1666.
Was a VW stock vechicle so no idea of build date etc.
2 things bugging me:
Sometimes the phone doesnt connect you have to press select button?
Doesnt remember to sync the climate temperature?
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Collected my GTI last week - 1666.
Was a VW stock vechicle so no idea of build date etc.
2 things bugging me:
Sometimes the phone doesnt connect you have to press select button?
Doesnt remember to sync the climate temperature?
The build date you can decode from the door sticker....
Phone not connecting is an annoying thing, its something to do with the door shutting... yeh..I know... :whistle:
Not remembering climate sync... oh I've not seen that one yet! I'll go have a look later for that.
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Collected my GTI last week - 1666.
Was a VW stock vechicle so no idea of build date etc.
2 things bugging me:
Sometimes the phone doesnt connect you have to press select button?
Doesnt remember to sync the climate temperature?
The build date you can decode from the door sticker....
Phone not connecting is an annoying thing, its something to do with the door shutting... yeh..I know... :whistle:
Not remembering climate sync... oh I've not seen that one yet! I'll go have a look later for that.
Did you have a look at the climate sync Fred or any way to set it to remember?
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No I didn't... I'll go downstairs in a bit and have a look at that.
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I have the climate control sync issue as well. I have to set it every time, which defeats the object slightly...
I’m booked in for a software update Friday so will report back.
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I turned on sync today while I was out. Not been back to check since... Will do later.
The phone didn't connect for one half of my trip today...grrr
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Out of interest... Have either of you looked at my software version dump I did?
The aircon has its own controller software, not sure if it's that or the infotainment that's causing the problem.
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Have just checked the climate sync.... on start up this morning, nope, its forgotten about it.
It also forgot the "air care" setting I had enabled the other week.
On my Mk7.5 these settings were persistent, whether or not by design they should be on a Mk8.... I don't know.
The user manual is utterly crap, hardly telling you anything at all - suspect that is deliberate now everything is in software...
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My climate sync works as does my phone connection,at least something works on this guinea pig car lol.
Goes in tomorrow for it’s new steering wheel and more updates.
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My climate sync works as does my phone connection,at least something works on this guinea pig car lol.
Goes in tomorrow for it’s new steering wheel and more updates.
Sync stays on day after day?
Do you have an OBD tool to look at your software versions? I'd be really interested in seeing how yours looks at the moment...
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I have the climate control sync issue as well. I have to set it every time, which defeats the object slightly...
I’m booked in for a software update Friday so will report back.
How did you manage to book in did you have a number of other issues. phone etc?
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My climate sync works as does my phone connection,at least something works on this guinea pig car lol.
Goes in tomorrow for it’s new steering wheel and more updates.
Sync stays on day after day?
Do you have an OBD tool to look at your software versions? I'd be really interested in seeing how yours looks at the moment...
Yep sync stays on always,I’ve locked the rear too so my little boy doesn’t alter it.
Sorry I don’t have an obd tool so can’t help with that right now,will look into ordering one.
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What version of the infotainment software do you have then Dave? You can get that straight from the dashboard, you don't need obd.
I'm wondering if the sync issue is the infotainment version or the aircon version...
I've got 1666 with the sync problem.
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I’ve got 1664
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OK let's see where you go from there...
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Right so after a day in VW, I have gone from 1666 to 1668. The car was sent in for a variety of issues (car play disconnections, hit and miss keyless entry, random crashes, profile log outs, driver warning errors etc etc).
Its too early to say whether 1668 fixes any of them, strangely enough the car started OTA software updates when i set off from the garage that still havent completed so no idea what thats doing (could just be those user manual updates), suspect it wont take it any further than 1668...
But, without asking they are replacing the steering wheel next week which they say is linked to the driver warning errors.
I asked why the sat nav doesnt show on the driver display and they flat out claim its not a feature of the Mark 8, despite what people are saying on here. Seems to tally with Fred saying 1788 is linked to the infotainment system part number. I showed them the image off here with someone with 1788 so they asked me to email that over and they would investigate further.
To help with this could somebody with 1788 and sat nav on their driver display able to send me a photo of their software version and just a shot of it on the display? I have managed to find the latter on youtube videos, but they are of German LHD cars, so they will spot the German mapping and KM/H. If someone could help me source a UK spec car showing the same that would be very helpful please.
(https://i.postimg.cc/j5j6Kkdq/01.jpg) (https://postimg.cc/4KrHQP9j)
(https://i.postimg.cc/3RbXwCdX/02.png) (https://postimages.org/)
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Thanks for the post, General.
Any chance you are able to check if your update has enabled wireless Android Auto, please?
So, did you ring them to highlight the faults and got told to go in, or did you just turn up to do so and they had a look there and then?
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So mine went in today for a new steering wheel,this is positive as I now have no warning messages at all.
Also when I now press the button on the end of the left stalk it gives me a list of things I can turn on or off,acc side assist,front assist etc. Before the wheel replacement it only offered the option to turn off lane assist.
They also said Vw insist we can’t have maps on the AID, I have told them that’s not an acceptable answer and that I will be rejecting the car....asked me to wait a week while they see what can be done.
I’m not interested in the map.....I don’t even use sat nav,but I do want it all working.
It’s been in twice for updates but I’m still on 1664, so they must be able to just update individual items.
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Thanks for the post, General.
Any chance you are able to check if your update has enabled wireless Android Auto, please?
So, did you ring them to highlight the faults and got told to go in, or did you just turn up to do so and they had a look there and then?
Hi Brocky, afraid I only use Apple so I can’t confirm about wireless android. I had a look in the app connect settings and nothing jumped out at me sorry.
I just booked it in on the dealers website and listed the faults. They have been pretty good to be fair, just would like to get everything in full working order!
This is the software version from today’s update...
(https://i.postimg.cc/R0CMFDs2/893-FB507-67-C3-40-C4-B590-31-ABEF921-C28.jpg) (https://postimg.cc/4YMC2BT1)
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That's unfortunate. If the opportunity to try it arises, I would very much appreciate if you could, please.
Thanks for the info. Maybe I will do as you did and list the issues I have had so far and see what happens. Think I will wait for my ODB11 to arrive, so I can have a look-see first, though.
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That's unfortunate. If the opportunity to try it arises, I would very much appreciate if you could, please.
Thanks for the info. Maybe I will do as you did and list the issues I have had so far and see what happens. Think I will wait for my ODB11 to arrive, so I can have a look-see first, though.
Will do, and if anyone could help with some images of the sat nav on the driver display to prove to VW its possible I would be grateful.
1668 doesn't fix the climate control sync issue by the way...
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Wireless android auto and nav in dash are both 1788... And 1788 uses different hardware. I suspect the android auto thing might even be that it needs different hardware...
I'm not sure anyone has persuaded a dealer to swap it over yet.
The climate sync sounds like it's climate software faults rather than infotainment ones. Get checking with obd...
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Wireless android auto and nav in dash are both 1788... And 1788 uses different hardware. I suspect the android auto thing might even be that it needs different hardware...
I'm not sure anyone has persuaded a dealer to swap it over yet.
The climate sync sounds like it's climate software faults rather than infotainment ones. Get checking with obd...
I will attempt to be the first!
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Will do, and if anyone could help with some images of the sat nav on the driver display to prove to VW its possible I would be grateful.
1668 doesn't fix the climate control sync issue by the way...
Cheers.
To be honest, I don't think I've ever seen it on a UK car yet. I will keep an eye out, though.
I added to the poll a while ago but just got a shot of my System Screen.
(https://i.postimg.cc/FHCsk8WX/20210319-191956.jpg) (https://postimages.org/)
Funnily enough, since I reset the infotainment to fix my Primary User issue, I've not had the front assist (or whatever it was) error. I'm not sure if that pleases or worries me.
I've never had an issue with the Clima Synch.
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So have the people on here who have voted 1788 got the map/nav in the digital cockpit ?
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Yes they will have...
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So have the people on here who have voted 1788 got the map/nav in the digital cockpit ?
Yes, mine has. Not sure yet how much I’ll use it though as I prefer the bigger map on the infotainment screen.
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Yes, mine has. Not sure yet how much I’ll use it though as I prefer the bigger map on the infotainment screen.
Are you in the UK, Snowman? If so, could you please post a picture of it along with your System Info screen? It's a long shot but it may go some way towards us convincing VW to start rolling out that update.
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So have the people on here who have voted 1788 got the map/nav in the digital cockpit ?
Yes, mine has. Not sure yet how much I’ll use it though as I prefer the bigger map on the infotainment screen.
do you have Nav Pro?
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On the B variant infotainment unit (166x software) NavPro uses identical hardware. On the D variant (17xx software) NavPro is different hardware to basic nav... Both are capable of displaying the map in the aid like on the mk7.5.
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So have the people on here who have voted 1788 got the map/nav in the digital cockpit ?
Yes, mine has. Not sure yet how much I’ll use it though as I prefer the bigger map on the infotainment screen.
do you have Nav Pro?
No, I don’t have Nav Pro. I will take a photo tomorrow.
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So have the people on here who have voted 1788 got the map/nav in the digital cockpit ?
Yes, mine has. Not sure yet how much I’ll use it though as I prefer the bigger map on the infotainment screen.
do you have Nav Pro?
No, I don’t have Nav Pro. I will take a photo tomorrow.
Thanks Snowman8888, that would be a big help. Could you take a photo of the the system information and showing the sat nav on the driver display please?
Thanks
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So have the people on here who have voted 1788 got the map/nav in the digital cockpit ?
Yes, mine has. Not sure yet how much I’ll use it though as I prefer the bigger map on the infotainment screen.
do you have Nav Pro?
No, I don’t have Nav Pro. I will take a photo tomorrow.
Thanks Snowman8888, that would be a big help. Could you take a photo of the the system information and showing the sat nav on the driver display please?
Thanks
Not sure if this has been posted before on here. It appears to be possible to get the nav to display in the instrument cluster despite what discover Media you have.
Vid is in Italian .. https://youtu.be/HpQgNuwxd94
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Not sure if this has been posted before on here. It appears to be possible to get the nav to display in the instrument cluster despite what discover Media you have.
Vid is in Italian .. https://youtu.be/HpQgNuwxd94
Yes, all you need is a workshop with access to a VW GEKO login, to overcome the SFD protection system.... which those Italians did.
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Hi, see photos as promised. My car was built in 2020 and I picked it up this month.
(https://i.postimg.cc/CxmzbrPp/1152-C685-E1-DF-4-B72-ADD4-32-C5708862-B1.jpg) (https://postimg.cc/4YHfgPRW)
(https://i.postimg.cc/hGvhs86z/861-D958-E-06-BE-44-E9-B173-D556-BEDDFC47.jpg) (https://postimg.cc/qtfkMKk4)
(https://i.postimg.cc/DyQWww1Z/C690-E90-D-80-B8-4-FC5-B982-599-B36-BCE8-AB.jpg) (https://postimg.cc/Cz1MvYPT)
Hope this helps.
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Many thanks Snowman8888, appreciate that.
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So i have received this reply from VW this morning. Seems only the older 2020 models can display the sat nav. Very strange that an older model can, but a newer model cant...Snowman8888 did confirm his was a 2020 model though and mine is a 2021...
(https://i.postimg.cc/bvFZP0W2/01.jpg) (https://postimages.org/)
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Well that's just poor isn't it? Why would specifications for something like that go backwards? Not only do early Mk8's have it, but even my 3 year old Mk7.5 can display maps in the dash.
VW updates its model years usually around build week 22, which is around the end of May.
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What clearly happened is that at some particular point VW stopped using the B variant hardware and started using the D variant.
What I think we probably should do is to look at the build week of Snowman's car vs the General's....
I don't think the swap from B to D is actually aligned with a MY either - I think VW changed their kit mid flight to overcome some issues - either supply or bugs!
The email from VW is of course confusing and actually round the wrong way :grin:
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So using this:
https://www.golfgtiforum.co.uk/index.php?topic=287134.msg2630225#msg2630225
The black sticker you are looking for is in the drivers door frame, low down, lower than the tyre pressure data plate.
Mine says week 47 (of 2020) day 6.... the 6th day of Monday 16.11.2020 to Sunday, 22.11.2020 - mine was actually built on Saturday 21st November 2020.
And the 5h0035820d infotainment unit was used from week 48 (i just found this out)..... yes 2 days after mine was built :cry:
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I've also just found from Ze Germans:
Hello colleagues with HW ... 816B and SW 1664, 1666, 1668
Has anyone already got the SW 1670 from the Freundlichen?
If so, the following has now been resolved:
Bluetooth problem cell phone pairing, Android Auto Wireless, climate menu for steering wheel heating and online target import
So that sounds helpful to me - 1670 will fix my phone pairing problems and enable wireless android auto!
All is not lost.
Map in AID.... meh
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Well if VW can't sell me a new Mk8 with maps working in the dash then that's another reason to stick with my Mk7.5 for a bit longer.
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I’ve just seen an email from VW (at the dealers),it says it is not possible nor will it be possible to view maps on the AID if your car was built before build week 48 of 2020.
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I’ve just seen an email from be (at the dealers),it says it is not possible nor will it be possible to view maps on the AID if your car was built before build week 48 of 2020.
That's not actually 100% true.... because if you can get into the protected SFD config you can actually enable NavPro on the B hardware.... not that VW will offficially do that.
If the SFD problem is ever resolved with OBDeleven (and I doubt if it will be) you will be able to do this yourself.
But yes, week 48 is the key - when they swapped to D variant hardware.
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Well if VW can't sell me a new Mk8 with maps working in the dash then that's another reason to stick with my Mk7.5 for a bit longer.
They can, any car made on or after week 48 2020 will have it.
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Do you think this has been done deliberately to boost sales of the Nav pro, as I'm sure this has the functionality to display the map on the AID or on both the AID and Infotainment screen at the same time ?
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Well if VW can't sell me a new Mk8 with maps working in the dash then that's another reason to stick with my Mk7.5 for a bit longer.
They can, any car made on or after week 48 2020 will have it.
Doesn't inspire confidence though, does it? Having to look on an owners forum to find this out. Even then there are people on here that aren't sure. 🤷♂️
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Do you think this has been done deliberately to boost sales of the Nav pro, as I'm sure this has the functionality to display the map on the AID or on both the AID and Infotainment screen at the same time ?
Maybe... but basically VW have never explained what NavPro can do over and above basic Nav. Its very frustrating.
Also, with the D variant hardware, suddenly basic Nav can do it.... no need for Navpro.
With the D variant hardware the Mk8 performs just like the Mk7.5 - with basic nav you can choose where the map is, with NavPro you (probably) can have the map up on both displays at once.
The sales literature for all of this is just as bad as it ever was with the Mk7.
I bought NavPro back in 2014 expecting to get Google earth maps, which I didn't because VW had silently deleted their licence with Google, together with never selling the connected version in the UK.
In 2017 I bought another NavPro equipped vehicle (more fool me really). It sort of worked as I expected, except for once again it didn't have its own network connection built in meaning that I had to pair it with my phone's wifi to get the VW live traffic.
It could have been worse, I could have had the slightly later Mk7.5 that DID have the built in Esim... the one that will be obsolete and useless at the end of 2022 because the 2G/3G networks it uses are being switched off. Possibly vehicles with that might not even get to the end of their 3 years of carnet service before that dies (eg TCR's)
And no Mk7.5x with the ecall emergency service will ever work after that switchoff. VW won't be replacing that unit with a 4G/5G one.
As with all of this technology these days, its life expectancy depends on network infrastructure that can and will be switched off at some point.
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Well if VW can't sell me a new Mk8 with maps working in the dash then that's another reason to stick with my Mk7.5 for a bit longer.
They can, any car made on or after week 48 2020 will have it.
Doesn't inspire confidence though, does it? Having to look on an owners forum to find this out. Even then there are people on here that aren't sure. 🤷♂️
Always the same though with cars and any options.... the only way to find out what the options actually give you is to ask owners....especially any more technical options. Paint obviously is a little easier :laugh:
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Well if VW can't sell me a new Mk8 with maps working in the dash then that's another reason to stick with my Mk7.5 for a bit longer.
They can, any car made on or after week 48 2020 will have it.
Doesn't inspire confidence though, does it? Having to look on an owners forum to find this out. Even then there are people on here that aren't sure. 🤷♂️
Always the same though with cars and any options.... the only way to find out what the options actually give you is to ask owners....especially any more technical options. Paint obviously is a little easier :laugh:
This isn't an option though, it's supposed to be a standard feature. Yet it's fitted to some cars and not to others, and people are only finding out whether they have it after delivery.
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I'm not sure VW ever advertised "map in dash" as a feature though... being brutally honest
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Here is a video from VWUK's own YouTube page, it clearly shows maps in the dash at 12 seconds.
https://youtu.be/oA9CcZleoew
It's like foglight-gate all over again :angry:
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Fred,
See response from VW below. So 2020 models were provided with a free upgrade to discover media pro, which has since been stopped.
(https://i.postimg.cc/RFdc02tF/01.jpg) (https://postimg.cc/2bqqcc2R)
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Here is a video from VWUK's own YouTube page, it clearly shows maps in the dash at 12 seconds.
https://youtu.be/oA9CcZleoew
It's like foglight-gate all over again :angry:
That's:
a) Navpro - you can see both maps up at once
b) A MY20 dated advert (June 2020) and all GTI's are MY21.
(see what GeneralBanter says about NavPro in MY20)
I'm not trying to make excuses for them, just pointing out the case...
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Fred,
See response from VW below. So 2020 models were provided with a free upgrade to discover media pro, which has since been stopped.
Yes I had heard about that.
However the line about "MY21 don't have nav in dash" is NOT actually true, because any MY21 car with the D hardware does have it.
You might like to point that out to VW....
THIS is the problem.
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I think the only way I would get VW to upgrade the infotainment to the latest D variant is if the software issues on 1666 persist, which I presume 1788 resolve.
I think I have taken it as far as I can/can be bothered to. The sat nav issue was a nice to have, but not critical. I will see what happens with the new wheel from Thursday and fingers crossed most of the niggles will have been sorted.
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I think the only way I would get VW to upgrade the infotainment to the latest D variant is if the software issues on 1666 persist, which I presume 1788 resolve.
There are two software tracks:
5H0035816B - the unit without nav in the dash - has software 1662-1670 (so far)
5H0035820D - the unit with nav in the dash - has software 1788-onwards
To resolve your issues you want something newer than 1666 (which I have with no problems other than phone not connecting and the climate sync not staying sticky).... but be careful, 1668 apparently introduces more problems.
BUT any of this infotainment software isn't the only source of gremlins..... there are other systems too - see my OBDeleven dump thread and you'll see them all.
One of the problems on top is a faulty steering wheel that can only be fixed with a new one. If you get travel assist not available, its that causing it.
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Here is a video from VWUK's own YouTube page, it clearly shows maps in the dash at 12 seconds.
https://youtu.be/oA9CcZleoew
It's like foglight-gate all over again :angry:
That's:
a) Navpro - you can see both maps up at once
b) A MY20 dated advert (June 2020) and all GTI's are MY21.
(see what GeneralBanter says about NavPro in MY20)
I'm not trying to make excuses for them, just pointing out the case...
Yeah, noted. But nav in dash is a Mk8 feature and always was. There is nothing in VW's brochure that states you have to order Nav Pro for this to work, so how would people know?
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When do MY22 changes take place? and when do we find out what they are ?
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When do MY22 changes take place? and when do we find out what they are ?
Usually the MY changeover is about week 29 and the only way of finding out what exactly it is is for some friendly dealer to post up what the VW bulletin has written in it.... Evo1986 normally does it.
No OEM I've ever seen publishes these changes, its always down to forums like this to get the scoop on it. I can remember similar discussions going back 20 years...
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I think the only way I would get VW to upgrade the infotainment to the latest D variant is if the software issues on 1666 persist, which I presume 1788 resolve.
There are two software tracks:
5H0035816B - the unit without nav in the dash - has software 1662-1670 (so far)
5H0035820D - the unit with nav in the dash - has software 1788-onwards
To resolve your issues you want something newer than 1666 (which I have with no problems other than phone not connecting and the climate sync not staying sticky).... but be careful, 1668 apparently introduces more problems.
BUT any of this infotainment software isn't the only source of gremlins..... there are other systems too - see my OBDeleven dump thread and you'll see them all.
One of the problems on top is a faulty steering wheel that can only be fixed with a new one. If you get travel assist not available, its that causing it.
I've just checked my build date 475 (so same week 47 as yours?) I do get the 'travel assist not available' every journey about 3/4 minutes in - do you?
Only other problem is the phone not connecting and the climate sync.
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I think the only way I would get VW to upgrade the infotainment to the latest D variant is if the software issues on 1666 persist, which I presume 1788 resolve.
There are two software tracks:
5H0035816B - the unit without nav in the dash - has software 1662-1670 (so far)
5H0035820D - the unit with nav in the dash - has software 1788-onwards
To resolve your issues you want something newer than 1666 (which I have with no problems other than phone not connecting and the climate sync not staying sticky).... but be careful, 1668 apparently introduces more problems.
BUT any of this infotainment software isn't the only source of gremlins..... there are other systems too - see my OBDeleven dump thread and you'll see them all.
One of the problems on top is a faulty steering wheel that can only be fixed with a new one. If you get travel assist not available, its that causing it.
I've just checked my build date 475 (so same week 47 as yours?) I do get the 'travel assist not available' every journey about 3/4 minutes in - do you?
Only other problem is the phone not connecting and the climate sync.
Yes same week as mine, 1 day earlier - Friday.
Does the travel assist not available message ping when it pops up? Or is it silent?
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Well I’m glad to say that now I’ve had a new steering wheel my car has no errors whatsoever.
Still on 1664,had a few software updates but they must be minor ones.
Still annoyed about the nav in dash thing but will just wait and see if it gets cracked in the future.
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I think the only way I would get VW to upgrade the infotainment to the latest D variant is if the software issues on 1666 persist, which I presume 1788 resolve.
There are two software tracks:
5H0035816B - the unit without nav in the dash - has software 1662-1670 (so far)
5H0035820D - the unit with nav in the dash - has software 1788-onwards
To resolve your issues you want something newer than 1666 (which I have with no problems other than phone not connecting and the climate sync not staying sticky).... but be careful, 1668 apparently introduces more problems.
BUT any of this infotainment software isn't the only source of gremlins..... there are other systems too - see my OBDeleven dump thread and you'll see them all.
One of the problems on top is a faulty steering wheel that can only be fixed with a new one. If you get travel assist not available, its that causing it.
I've just checked my build date 475 (so same week 47 as yours?) I do get the 'travel assist not available' every journey about 3/4 minutes in - do you?
Only other problem is the phone not connecting and the climate sync.
Yes same week as mine, 1 day earlier - Friday.
Does the travel assist not available message ping when it pops up? Or is it silent?
Yes it pings, like the same tone as the 7.5 would for low fuel/washer.
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Ok so I think it went ping the day I picked it up, but its not been pinging since then.
I can't say I've noticed the warning messages on the dash either - they are fleeting when they do pop up and I'm not really looking there most of the time - unless it pings.
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I’m ready to be shot down in flames, but here goes..........
I’ve often wondered why it’s necessary to have the sat nav display on the instrument panel as well as the central infotainment screen. I accept that if VW have built and designed a car to have dual sat nav displays then it should be delivered to the customer with that functionality, but as a general principle, is it such a big issue to have the maps only displayed on one screen?
On the mk8 Golf, the infotainment screen is positioned high up in the car, so the nav maps should be easy to see on that central screen, and combined with the spoken directions, shouldn’t that be sufficient, or am I missing something?
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I’m ready to be shot down in flames, but here goes..........
I’ve often wondered why it’s necessary to have the sat nav display on the instrument panel as well as the central infotainment screen. I accept that if VW have built and designed a car to have dual sat nav displays then it should be delivered to the customer with that functionality, but as a general principle, is it such a big issue to have the maps only displayed on one screen?
On the mk8 Golf, the infotainment screen is positioned high up in the car, so the nav maps should be easy to see on that central screen, and combined with the spoken directions, shouldn’t that be sufficient, or am I missing something?
It’s not a big deal....I don’t even use sat Mac
I just want everything to work.
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I’m ready to be shot down in flames, but here goes..........
I’ve often wondered why it’s necessary to have the sat nav display on the instrument panel as well as the central infotainment screen. I accept that if VW have built and designed a car to have dual sat nav displays then it should be delivered to the customer with that functionality, but as a general principle, is it such a big issue to have the maps only displayed on one screen?
On the mk8 Golf, the infotainment screen is positioned high up in the car, so the nav maps should be easy to see on that central screen, and combined with the spoken directions, shouldn’t that be sufficient, or am I missing something?
I think it's fair enough that the Mk8 can't do maps on both screens at the same time. The Mk7.5 couldn't do it unless you paid extra for Nav Pro.
However people are being told various things by VW, such as maps on the dash "aren't a feature of the Mk8", which we know isn't true. Their own adverts and numerous YouTube reviews showed it. The brochure/price lists are as vague and misleading as ever.
I use the maps in dash feature in my Mk7.5 regularly. So if I ordered a Mk8 and it arrived without it, it'd be parked in my dealers sales managers parking spot until they got it working.
There is an argument that you don't need maps in the dash to use nav. But if the Mk7.5 could do it, why can't the Mk8? Also, if the main screen is being used to show nav, it then can't be used to display much else without exiting the nav. Don't forget the Mk8 doesn't have the physical buttons the Mk7.5 has, it's touchscreen or steering wheel for everything.
It's a farcical situation, caused by VW bringing a car to market before it was finished.
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It's a farcical situation, caused by VW bringing a car to market before it was finished.
Agree, and it’s why I avoid being an early adopter of a new model, as I don’t want to be an unpaid product tester for VW. Avoiding being an early adopter isn’t always easy for some who are loyal to a brand though, if they lease or PCP their cars and their current lease or PCP is coming to an end. As you’ve said though, VW seems to have launched the mk8 before it was ready.
Based on discussions over on Seatcupra.net forum, the latest Seat Leon is also afflicted by similar software gremlins.
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It's a farcical situation, caused by VW bringing a car to market before it was finished.
Agree, and it’s why I avoid being an early adopter of a new model, as I don’t want to be an unpaid product tester for VW. Avoiding being an early adopter isn’t always easy for some who are loyal to a brand though, if they lease or PCP their cars and their current lease or PCP is coming to an end. As you’ve said though, VW seems to have launched the mk8 before it was ready.
Based on discussions over on Seatcupra.net forum, the latest Seat Leon is also afflicted by similar software gremlins.
Skoda Octavia too. The whole software is full of gremlins. Some cars work, others don't. Some cars have some faults, others have different faults.
I'm going to give it at least another 6 months for them to get their act together before I even think about changing to a Mk8 or similar.
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What's not exactly clear is what is causing any of this and why VW don't seem to be able to grasp a thorough problem solving technique.
From my professional background, I find this hard to understand.
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I’ve been an early adopter a few times and all were pretty faultless.
At least I went in with my eyes open with the mk8 knowing the issues VW were having with other models that share the same basic OS and all that goes with it.
Out of interest, does the HUD have the option of displaying the map?
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Out of interest, does the HUD have the option of displaying the map?
I don't know for sure but I am pretty sure it doesn't - just the navigation directions.
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Out of interest, does the HUD have the option of displaying the map?
No... just navigation direction arrows.
I can't remember how it shows it or if I tested to see if Android Auto also displayed on the HUD.
I've not really been anywhere that needed nav lol.
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Ok so I think it went ping the day I picked it up, but its not been pinging since then.
I can't say I've noticed the warning messages on the dash either - they are fleeting when they do pop up and I'm not really looking there most of the time - unless it pings.
Just double checked this morning, around 5mins in again but its 'traffic hazard warning is currently restricted'.
(not travel assist) Did this yesterday too.
Just thinking you mention it did it the day you picked up, but then you set up all the user profile etc, something to do with that? I'm still just a guest on mine.
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Ok so I think it went ping the day I picked it up, but its not been pinging since then.
I can't say I've noticed the warning messages on the dash either - they are fleeting when they do pop up and I'm not really looking there most of the time - unless it pings.
Just double checked this morning, around 5mins in again but its 'traffic hazard warning is currently restricted'.
(not travel assist) Did this yesterday too.
Just thinking you mention it did it the day you picked up, but then you set up all the user profile etc, something to do with that? I'm still just a guest on mine.
"traffic hazard warning is currently restricted" I'm fairly sure is Car2X.
I think its restricted maybe due to privacy settings and/or the guest setting.
I'm definitely not getting it now.
Another than it being annoying, Car2X isn't going to be much use yet. All new 2020/21 VAG models have it but nobody else yet and none of the other things have it either yet - eg traffic lights, roadworks, emergency vehicles and other vehicles.
I am waiting to see my first Car2X message, it will be exciting - its a great piece of technology!
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Steering wheel has been replaced today, fingers crossed all seems well. I will report back once i get chance to fully test.
Suspect the climate sync issue wont be fixed for some time... annoying but could be worse!
I am annoyed about the sat nav issue as its just a step backwards, but its only a lease and I can certainly overlook niggles when I put my foot down!
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Mine went in for the broken mirror cap to be inspected and approved for replacement. I asked if there was a software fix for the traffic hazard warning. They apparently did one, and now it won’t stay connected to weconnect. Boots me out every time. Doesn’t recognise my email and password. When I finally get home it will just suddenly connect. Very frustrating
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The fix for the traffic hazard warning is to login as the primary user and make sure your privacy settings aren't set too high... It doesn't need any software change...
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Mine went in for the broken mirror cap to be inspected and approved for replacement. I asked if there was a software fix for the traffic hazard warning. They apparently did one, and now it won’t stay connected to weconnect. Boots me out every time. Doesn’t recognise my email and password. When I finally get home it will just suddenly connect. Very frustrating
That sounds as if the car is only connecting via WiFi and not via E-SIM and is picking up your home network when you get there. Check your settings. I imagine that when it's been in, they've hooked it up via WiFi.
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So the climate sync issue still not fixed despite VW claiming it is and they tested it, but I’ve also noticed the Lane assist does the same thing. Never remembers and have to turn off each time? Is that the same for everyone? M
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So the climate sync issue still not fixed despite VW claiming it is and they tested it, but I’ve also noticed the Lane assist does the same thing. Never remembers and have to turn off each time? Is that the same for everyone? M
Lane assist is reenabled every time you start the car.
By law.
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So the climate sync issue still not fixed despite VW claiming it is and they tested it, but I’ve also noticed the Lane assist does the same thing. Never remembers and have to turn off each time? Is that the same for everyone? M
Lane assist is reenabled every time you start the car.
By law.
Thanks for confirming
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(https://i.postimg.cc/qBn7CDvV/5-D9-EE34-C-4-F45-4-C83-9962-4-AB24-DFDDAB0.jpg) (https://postimg.cc/0rkvTfSc)
(https://i.postimg.cc/j2VdFPvF/C177-ABA8-7-DB8-4-B3-C-935-D-9262-C88-AF9-BB.jpg) (https://postimg.cc/mzwsccvY)
Just had it delivered, built in February
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Well now I am confused!!!
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Me too, I wasn’t expecting it to have that software after all the discussions. 🤔
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No I expected that.... any car built after the day mine was built will have D variant hardware, 1788 software and the map in the dash.
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How do you know it’s a Feb build? Can you provide the screenshot please?
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No I expected that.... any car built after the day mine was built will have D variant hardware, 1788 software and the map in the dash.
But that’s not what VW are saying...
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No I expected that.... any car built after the day mine was built will have D variant hardware, 1788 software and the map in the dash.
But that’s not what VW are saying...
No but what VW said was BS.
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No I expected that.... any car built after the day mine was built will have D variant hardware, 1788 software and the map in the dash.
But that’s not what VW are saying...
No but what VW said was BS.
Fair enough, but I’m not sure that calling it BS will help me haha
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(https://i.postimg.cc/wT7Kjm1G/A32-E6-D49-F3-D7-4-B85-9726-4-DCCCEE148-B6.jpg) (https://postimg.cc/JGVYTtcN)
Is that what you need?
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Yes, thats a much later car - made in 2021.
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So latest software bug is it throws up some long message about me being a primary user since a specific date then logs me out. Never get chance to read what it actually says as it only pops up for about 5 seconds.
If this carry’s on I’m close to rejecting the car! 4 garage visits just to get the thing working!
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So latest software bug is it throws up some long message about me being a primary user since a specific date then logs me out. Never get chance to read what it actually says as it only pops up for about 5 seconds.
If this carry’s on I’m close to rejecting the car! 4 garage visits just to get the thing working!
That’s a Vw server issue,not a software one. Must have been the servers down which happens quite often.
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They take the servers offline loads. Its terrible really. You don't see amazon or Facebook offline... Not ever.
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So latest software bug is it throws up some long message about me being a primary user since a specific date then logs me out. Never get chance to read what it actually says as it only pops up for about 5 seconds.
If this carry’s on I’m close to rejecting the car! 4 garage visits just to get the thing working!
Happened to me, too. Go into User Settings, if it is set to Guest then set it back to you. I did that and not long after - possibly the next time I had left the car for a while and then started up again, it asked me to log in with my e-mail & PW and then asked for my S-PIN (even though I had unchecked the requirement option a couple of weeks ago). Once entered, everything went back to normal. As said, it was likely a server-side change of some kind that resulted in everyone being logged out.
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Today mine advised me that traffic sign recognition was successfully activated and to enjoy my new feature... Ermm OK volkswagen.
I have no idea what that means, unless it means it's been updated ota.
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Same problem, unable to log in as the primary user. Doesn’t recognise my username and pass. Very irritating. Screen went completely black last week, and today the button on the left disappeared so I couldn’t change anything.
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Somewhere here i wrote down how to get logged in as primary user.
It's a really important thing to get working but a bit of a git to get done.
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(https://i.postimg.cc/nrP6dYf6/88411-FC1-9-FC4-4-F14-AC20-FA891-C1-DC163.jpg) (https://postimg.cc/jnyg2f5X)
Latest error message after steering wheel replacement...
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That's yet another piece of software that needs upgrading i think.
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Is anyone with the 1788 software installed in their Mk 8 experiencing problems with error messages?
I have had the software in my car upgraded from 1664 to 1668 but it hasn't made much difference. I am still getting error messages for the Rear Traffic Alert, Forward Assist and Park Distance Control, amongst other systems. I think I have also had every other software system upgrade there is installed too.
It's bloody annoying because apart from the software glitches, it's a very nice car.
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Is anyone with the 1788 software installed in their Mk 8 experiencing problems with error messages?
I have had the software in my car upgraded from 1664 to 1668 but it hasn't made much difference. I am still getting error messages for the Rear Traffic Alert, Forward Assist and Park Distance Control, amongst other systems. I think I have also had every other software system upgrade there is installed too.
It's bloody annoying because apart from the software glitches, it's a very nice car.
So you have version 1668, which for a B variant hardware is as far as you can go at the moment and also the same version I have on mine (I have no problems).
The errors that you speak of tend to be related to the steering wheel problem - have they swapped that out for you?
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Is anyone with the 1788 software installed in their Mk 8 experiencing problems with error messages?
I have had the software in my car upgraded from 1664 to 1668 but it hasn't made much difference. I am still getting error messages for the Rear Traffic Alert, Forward Assist and Park Distance Control, amongst other systems. I think I have also had every other software system upgrade there is installed too.
It's bloody annoying because apart from the software glitches, it's a very nice car.
So you have version 1668, which for a B variant hardware is as far as you can go at the moment and also the same version I have on mine (I have no problems).
The errors that you speak of tend to be related to the steering wheel problem - have they swapped that out for you?
No, I am afraid that they haven't replaced my steering wheel, Fred.
I did mention to the Service Manager that I had heard that some Mk8's had had their steering wheels replaced and he was aware of this. But, he claimed that this remedy was to cure other types of issues, according to the VW Technical Bulletins he had seen. :angry:
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And this is the problem with this whole sorry chapter - VW not having a comprehensive remediation plan for these cars.
Something really weird has gone on here and it has to be down to a massive supply chain problem.
Have you got:
1) the build week for you car (its on the other sticker beneath the tyre pressure data plate)
2) an OBDeleven software version dump of every controller
If you have those two, maybe I can guess what might be wrong
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And today’s error message :angry: :angry:
(https://i.postimg.cc/4dXpDqx7/129-E30-B1-127-F-4-CB3-9-B38-BE52-ECA4-D9-AE.jpg) (https://postimg.cc/FfnfcPcN)
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Faulty wipers???
WTF
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Very frustrating! Back to back errors...thoroughly fed up of it now to be honest.
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Mine’s been behaving for weeks but threw a hissy or two this morning. Radio went black, CarPlay had graphics but wouldn’t play a track, a few warning bongs went off accompanied by binnacle lights.
Rebooted the headunit on the move and it settled down afterwards.
My son has just taken delivery of an A3 S-Line DSG so it’ll be interesting how that compares for electronics bugs and reliability.
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Mine’s been behaving for weeks but threw a hissy or two this morning. Radio went black, CarPlay had graphics but wouldn’t play a track, a few warning bongs went off accompanied by binnacle lights.
Rebooted the headunit on the move and it settled down afterwards.
My son has just taken delivery of an A3 S-Line DSG so it’ll be interesting how that compares for electronics bugs and reliability.
How did you reboot the head unit on the move?
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Kept my finger on the on off “button” for a while waiting for a reluctant traffic light to go green. It was 4:30am or I’d have normally pulled over properly to do it.
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Kept my finger on the on off “button” for a while waiting for a reluctant traffic light to go green. It was 4:30am or I’d have normally pulled over properly to do it.
thanks
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And this is the problem with this whole sorry chapter - VW not having a comprehensive remediation plan for these cars.
Something really weird has gone on here and it has to be down to a massive supply chain problem.
Have you got:
1) the build week for you car (its on the other sticker beneath the tyre pressure data plate)
2) an OBDeleven software version dump of every controller
If you have those two, maybe I can guess what might be wrong
Afraid I don't have an OBDEleven, Fred but my car was built in Week 40.
Incidentally, it was delivered with the faulty SOS/Emergency Module, although that problem was allegedly sorted out by VW in June. I had that part replaced last month.
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Week 40! That's super early for a gti.
Got to be one of the first right hand drive ones.
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Week 40! That's super early for a gti.
Got to be one of the first right hand drive ones.
Really? It was manufactured in early October, 2020 and I dropped into my local dealer and swapped my precious GTI Mk 7.5 for it, just before Xmas.
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Week 40! That's super early for a gti.
Got to be one of the first right hand drive ones.
Really? It was manufactured in early October, 2020 and I dropped into my local dealer and swapped my precious GTI Mk 7.5 for it, just before Xmas.
Yes that's as early as I have seen.
My car came from initial dealer stock too, but was made 7 weeks later than yours.
Reading around the internet, VW have been changing lots of things in the build of Mk8's (of all variants). The later the car, the less likely it has some of its components swapped out for working ones.
Week 48 saw them suddenly swap the MIB unit out for a different one for example and I know that replacement door handles, e-call/gps units and more have all been replaced with different versions on newer cars and older ones fixed at dealerships.... but randomnly.
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I’ve got an R on order with a build week at the beginning of May. I’m getting seriously concerned about all these bugs. The golf mk8 Facebook page is full of people having issues. Wondering if I should be cancelling the order now
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I’ve got an R on order with a build week at the beginning of May. I’m getting seriously concerned about all these bugs. The golf mk8 Facebook page is full of people having issues. Wondering if I should be cancelling the order now
Well any R's will be much later builds.
I don't think we've seen people with post build week 2020-48 cars with any issues other than not understanding how stuff works - not actual errors.
I've only got two minor issues I've detected so far - bluetooth not connecting everytime (my macrodroid script fixes that) and the aircon sync not staying active after an engine restart (doesn't bother me really)
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Just checked my car it too was build week 40,I’m still on 1664 and have had the steering wheel replaced.
I now have zero issues other than the nav not available in the dash,dealer has agreed my first 2 services for free to shut me up,I decided to accept as I figure sooner or later it will be possible to hack the nav anyway.
When I spoke to the tech at the Vw garage,he said he found it easier to solve problems by updating individual software items rather than the whole lot,hence it staying at 1664,he said when he had previously did an update of everything it solved problems but added new ones .
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There is clearly an interactive between the various components and only certain combinations will work.
Unfortunately nobody seems to have any idea what the winning combinations are and everyone seems scared of even trying to fix anything.
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I’ve got an R on order with a build week at the beginning of May. I’m getting seriously concerned about all these bugs. The golf mk8 Facebook page is full of people having issues. Wondering if I should be cancelling the order now
Well any R's will be much later builds.
I don't think we've seen people with post build week 2020-48 cars with any issues other than not understanding how stuff works - not actual errors.
I've only got two minor issues I've detected so far - bluetooth not connecting everytime (my macrodroid script fixes that) and the aircon sync not staying active after an engine restart (doesn't bother me really)
I hope so. I doubt they’ll will have added lights to the volume and temperature sliders either .
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Lol that hasn't been a single issue for me with unlit controls there. Honestly, zero.
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I'm on 1668 and I've only had front assist come on twice in just over 1000 miles
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I meant 1666. But no problems
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Lol that hasn't been a single issue for me with unlit controls there. Honestly, zero.
Do they light up when touched?
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Lol that hasn't been a single issue for me with unlit controls there. Honestly, zero.
Do they light up when touched?
Nope, but it really isn’t an issue at all.
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Hi
I bought a Clubsport and collected 1st March, I've been truly shocked by just how appalling the infotainment system is.
It's slow, buggy, laggy, I'm forever touching the mode/climate buttons below accidentally while trying to operate it, I find that trying to operate the unit to change stations or worse still select different artist/album in the media player is lethal if you're driving - if I want to scroll down through my list of albums in media player, I would try to pull over first because it's so fiddly - it's almost impossible to scroll down as it keeps registering your movements as wanting to open a folder, if I try to use the "scroll bars" (in quotes because they're so tiny) it keeps bringing up a system update menu, and then I have to start scrolling all over again - coupled with the baffling cruise control/traffic assistance and touch buttons, it's terrrible :laugh:
I love the car other than that though :grin:
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Hi
I bought a Clubsport and collected 1st March, I've been truly shocked by just how appalling the infotainment system is.
It's slow, buggy, laggy, I'm forever touching the mode/climate buttons below accidentally while trying to operate it, I find that trying to operate the unit to change stations or worse still select different artist/album in the media player is lethal if you're driving - if I want to scroll down through my list of albums in media player, I would try to pull over first because it's so fiddly - it's almost impossible to scroll down as it keeps registering your movements as wanting to open a folder, if I try to use the "scroll bars" (in quotes because they're so tiny) it keeps bringing up a system update menu, and then I have to start scrolling all over again - coupled with the baffling cruise control/traffic assistance and touch buttons, it's terrrible :laugh:
I love the car other than that though :grin:
Do you know what sounds mad mate, mine seems to be worse on colder days, went out while it's been over 12 degrees and it's got no slowness but anything under that it's the same issue as yours. Crazy I know but it works fine on mine on warmer days
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Interesting! I'll see if I can spot the same pattern.....
I'll get the version number and post here too
The interior seems to be filled with bizarre UI and usability choices - the interface for disabling the, frankly, quite dangerous at times lane keeping function is also a fiddly mess when on the move
The whole thing needs a rethink top to bottom in my view. I think these haptic buttons look cheap compared to the far easier physical buttons on my old cars (Mk7 Golf/S3), they just had an all round classier appearance and were functional
Jabbing and swiping at these buttons is a big step backwards from a premium marque like VW
Bring back clicky buttons and twirly knobs :cry:
(https://www.autocar.co.uk/sites/autocar.co.uk/files/styles/gallery_slide/public/audi-a3-dashboard.jpg?itok=mqo2Rd4x)
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I agree trying to mess with the media track or album selection is tricky. I don't really understand why as the mk7.5 NavPro i had previously was also fully touch, no scroll wheels on that. It definitely is more difficult though for some reason while moving.
As for Lane assist.... Easy!
Press the end of the left stalk and then press OK on the right hand set of haptic steering wheel buttons.
We call it here the "brocky method" lol
You can easily do it with hands on the wheel and no looking at all.
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oooh nice, I owe you one for that :smiley:
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As for Lane assist.... Easy!
Press the end of the left stalk and then press OK on the right hand set of haptic steering wheel buttons.
We call it here the "brocky method" lol
You can easily do it with hands on the wheel and no looking at all.
Yet all these car reviewers are still complaining about the round-trip through the UI... :rolleyes:
It has now become completely instinctive for me. Switching off is the first thing I do when pulling off my drive. I will switch it on for motorway or dual-carriageway driving and it goes off as I am leaving said roads.
It should also be noted that switching it off this way has no effect on using Travel Assist. It will still work as intended and then still be turned off when Travel Assist is deactivated.
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It should also be noted that switching it off this way has no effect on using Travel Assist. It will still work as intended and then still be turned off when Travel Assist is deactivated.
Yes, I discovered that yesterday!
Its a good result actually.
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Just by way of an update, my car was back in the garage for 2 days trying to resolve the software related issues. As soon as I left the garage the car continued to do OTA updates (despite it going in to be fully updated and tested), which was pretty frustrating!
The climate sync issue was not resolved, although through a load of testing it seems to stay on if you leave and re-enter the car after a short period, but after an hour it defaults to being off. I am not sure if it works when you are signed in as a guest...something I would probably test if I wasn't sick to the back teeth of it!
VW were/are adamant they fixed it, so are either they are stalling or just dont know what they are doing!
I also continue to have Apple Car play issues where either the phone wont automatically connect or i get blank screens when navigating to the car play specific menu.
I have now been asked to send video evidence to the manager so they can take it up with VW UK directly...
I do find it very odd that they have not come across the climate sync issue before. As far as I can tell it doesnt work on any Golf 8, not just GTI's...clearly not a a game breaking bug, and one I am sure will be sorted eventually, but after the issues I have had so far, I've come too far with them not to continue!
The software saga continues...
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I kind of get the impression that however good or helpful your dealership is they are hobbled by what VW central have to say and that VW Central both don't have their sh1t together and don't even seem to have a consensus amongst themselves as to how these issues are resolved.
Clearly a main dealer isn't about to tell you that they think VW are asshats, but you can see it unspoken from them....
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I kind of get the impression that however good or helpful your dealership is they are hobbled by what VW central have to say and that VW Central both don't have their sh1t together and don't even seem to have a consensus amongst themselves as to how these issues are resolved.
Clearly a main dealer isn't about to tell you that they think VW are asshats, but you can see it unspoken from them....
Yes I get that. It’s the fact they claim to have fixed it winds me up.
If they came back to me and said, look, it’s a known issue and we are working on a solution...just want an honest response.
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I do find it very odd that they have not come across the climate sync issue before. As far as I can tell it doesnt work on any Golf 8, not just GTI's...clearly not a a game breaking bug, and one I am sure will be sorted eventually, but after the issues I have had so far, I've come too far with them not to continue!
The software saga continues...
It does work on some mk8’s has always worked on my gti,and a friends,I also know of 2 other people with mk8 golfs and they both work too.
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I do find it very odd that they have not come across the climate sync issue before. As far as I can tell it doesnt work on any Golf 8, not just GTI's...clearly not a a game breaking bug, and one I am sure will be sorted eventually, but after the issues I have had so far, I've come too far with them not to continue!
The software saga continues...
It does work on some mk8’s has always worked on my gti,and a friends,I also know of 2 other people with mk8 golfs and they both work too.
Good to know, thanks
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I do find it very odd that they have not come across the climate sync issue before. As far as I can tell it doesnt work on any Golf 8, not just GTI's...clearly not a a game breaking bug, and one I am sure will be sorted eventually, but after the issues I have had so far, I've come too far with them not to continue!
The software saga continues...
It does work on some mk8’s has always worked on my gti,and a friends,I also know of 2 other people with mk8 golfs and they both work too.
Good to know, thanks
Works fine on my MK GTI
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I've read elsewhere that all sorts of variations in controller hardware exists. Someone suggested besides the mib unit at least five other control modules were changed from week 48. I don't really know what to say about that, am feeling rather annoyed that they've clearly fixed the problems but not for older builds.
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I've just checked my car which arrived on Wednesday and it's on version 1664, so pretty old I'm assuming :rolleyes:
Any idea how long the checking for software updates might take? I tried it earlier and it didn't seem to get anywhere after 5 minutes.
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I've just checked my car which arrived on Wednesday and it's on version 1664, so pretty old I'm assuming :rolleyes:
Any idea how long the checking for software updates might take? I tried it earlier and it didn't seem to get anywhere after 5 minutes.
It doesn’t do software updates over the air,just infotainment updates.
I wouldn’t worry what software version you have as long as there are no faults.Im on 1664 and all faults have been fixed.
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I've just checked my car which arrived on Wednesday and it's on version 1664, so pretty old I'm assuming :rolleyes:
Any idea how long the checking for software updates might take? I tried it earlier and it didn't seem to get anywhere after 5 minutes.
It doesn’t do software updates over the air,just infotainment updates.
I wouldn’t worry what software version you have as long as there are no faults.Im on 1664 and all faults have been fixed.
Ah cool, okay, the only fault I've had is the infotainment crashed twice yesterday, seemed to happen when I clicked the voice button, tried to exit it, and was using wireless CarPlay :grin: I also can't set up the primary user for some reason.
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I've just checked my car which arrived on Wednesday and it's on version 1664, so pretty old I'm assuming :rolleyes:
Any idea how long the checking for software updates might take? I tried it earlier and it didn't seem to get anywhere after 5 minutes.
It doesn’t do software updates over the air,just infotainment updates.
I wouldn’t worry what software version you have as long as there are no faults.Im on 1664 and all faults have been fixed.
Ah cool, okay, the only fault I've had is the infotainment crashed twice yesterday, seemed to happen when I clicked the voice button, tried to exit it, and was using wireless CarPlay :grin: I also can't set up the primary user for some reason.
The primary user thing can be a pain to get working,which isn’t helped by the Vw servers being down rather often.
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Setting up primary user is a massive pain in the bum. It shouldn't be, but it is.
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Setting up primary user is a massive pain in the bum. It shouldn't be, but it is.
I still cringe every time I see someone mention it. What an absolute ball-ache I had with that!
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I read elsewhere that Software Version 1803 is soon to be released by VW.
Does anyone know anything about this version? Is it for the earlier B Unit or the current D Unit, for example?
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I read elsewhere that Software Version 1803 is soon to be released by VW.
Does anyone know anything about this version? Is it for the earlier B Unit or the current D Unit, for example?
I'd guess thats the D software track.... B should be either high 1600's or low 1700's.
There was rumour of a B software with android auto, but I've not heard anything about that since the rumour.
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I read elsewhere that Software Version 1803 is soon to be released by VW.
Does anyone know anything about this version? Is it for the earlier B Unit or the current D Unit, for example?
This software version 1803 has been updated on a few German Golf 8 since last week and it is only for the 816D/820D Infotainment unit. So far those that have this update swear it is much better. They say that with every update :rolleyes:
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How do I establish which infotainment unit I have?
I read elsewhere that Software Version 1803 is soon to be released by VW.
Does anyone know anything about this version? Is it for the earlier B Unit or the current D Unit, for example?
This software version 1803 has been updated on a few German Golf 8 since last week and it is only for the 816D/820D Infotainment unit. So far those that have this update swear it is much better. They say that with every update :rolleyes:
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This information can be found by going to: Settings -> System Information (down the bottom)
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Thank you Fredgroves!
P.S (As a Golf 8 R driver, hope this is legit to ask such questions on the GTI forum :shocked:
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Hi, can I ask where the rumours of updated software are originating from? Is there any official communication on this?
I ask as I continue to have issues and my local garage are liaising with VW UK direct to try resolve so anything I can provide my local garage with may help.
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(https://i.postimg.cc/CLJWM8T2/B1564-B21-5-B14-497-B-8074-D75-D7-CD2593-C.jpg) (https://postimg.cc/KRk9JRY7)
Popped into dealer today so they could look at some faults. Came out with a cheeky software update!
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Nice! Thats the first 1803 I've heard of in the UK.
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It was installed due to laggy satnav and for speed randomly changing to kph.
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(https://i.postimg.cc/CLJWM8T2/B1564-B21-5-B14-497-B-8074-D75-D7-CD2593-C.jpg) (https://postimg.cc/KRk9JRY7)
Popped into dealer today so they could look at some faults. Came out with a cheeky software update!
Thanks for updating.
Would you be able to share you chassis number please? I am still locked in discussions with VW trying to convince them 1803 exists! I sent them a screenshot of your software but they have asked for the chassis…
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Would you be able to share you chassis number please? I am still locked in discussions with VW trying to convince them 1803 exists! I sent them a screenshot of your software but they have asked for the chassis…
They only said that because they know people are unlikely to share a VIN....
If Ubique is going to do that for you, do it privately not on here!!!
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I would have thought my screenshot was evidence enough tbh.
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Or they could confirm the update with the service dept at Beadles Chelmsford. 👍
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I would have thought my screenshot was evidence enough tbh.
Agreed but they specifically asked. Not a problem, presume they want to try understand the difference in vehicles (a point Fred has already covered).
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Presumably nobody has told the dealer about the differences from bw48 2020... (and its not just the MIB unit!)
That will be because nobody expects a MY21 car to be significantly different to any other MY21 car and no OEM makes such sweeping changes without announcing those changes to their dealerships....
Yet here we are! :sick:
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(https://i.postimg.cc/3wkLQKG4/25-F233-B5-D4-E6-4872-A71-C-A2-B1-D68-C975-D.jpg) (https://postimg.cc/DWKQq3Bn)
I had already posted this somewhere else on here, but if it helps I don’t mind.
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(https://i.postimg.cc/CLJWM8T2/B1564-B21-5-B14-497-B-8074-D75-D7-CD2593-C.jpg) (https://postimg.cc/KRk9JRY7)
Popped into dealer today so they could look at some faults. Came out with a cheeky software update!
Has 1803 solved the issue(s)?
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Satnav is definitely smoother and I did notice that the nav database has changed. However, on a drive today the speed limit display on drivers screen did keep randomly charging to kph.
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So mine has been at the dealers yesteday to fix phone disconnecting, climate sync not working & a/c no cooling.
Compressor seals replaced and re-gassed so a/c works fine, phone has been fine too so far.
Climate sync - Still does not remember to sync. It does remember if I exit/re-enter the car straight away, however I've just done a few tests and it 'forgets' to remember the sync after the doors are locked for approx. 2minutes. (the same time it takes for the interior alarm motion sensor to work)
Only difference I've noticed on screen is I now get a snowflake system near the temp setting when I first press ignition.
Software is still on 1666, 'B' device, but then I've read people have had updates and still keeping the same software number.
I'm in the car 99% of the time on my own so for me the sync not working = climate not working.
Finding this highly frustrating after coming from a MK6, A3 8p, MK7, MK7.5 all with climate control that I didn't have to sync on every journey.
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.
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So mine has been at the dealers yesteday to fix phone disconnecting, climate sync not working & a/c no cooling.
Compressor seals replaced and re-gassed so a/c works fine, phone has been fine too so far.
Climate sync - Still does not remember to sync. It does remember if I exit/re-enter the car straight away, however I've just done a few tests and it 'forgets' to remember the sync after the doors are locked for approx. 2minutes. (the same time it takes for the interior alarm motion sensor to work)
Only difference I've noticed on screen is I now get a snowflake system near the temp setting when I first press ignition.
Software is still on 1666, 'B' device, but then I've read people have had updates and still keeping the same software number.
I'm in the car 99% of the time on my own so for me the sync not working = climate not working.
Finding this highly frustrating after coming from a MK6, A3 8p, MK7, MK7.5 all with climate control that I didn't have to sync on every journey.
My car is going in for the 4th time. Apparently they are changing a gateway control unit whatever that is!
I still have sync issue and the other day I couldn’t change the temp at all. It registered a press by highlighting the temp but it couldn’t be changed
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There are 28 seperate controllers in my car (yours might be different with less or more options)....see my thread here:
http://www.golfgtiforum.co.uk/index.php?topic=287467.0
When VW say they are updating software, it could be to any of these. All of them use software, all of them can and do have problems and most have received updates since the mk8 was launched.
In this thread we are only talking about the Infotainment system (known as 5F)... its the only one you can see the version of without using OBD11 etc
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My car has been in the workshop 3 times. I have done a backup of the whole system with odb11 and Vcds each time to see exactly what was changed. apart 3 different 5F infotainment updates , there was the keyless unit update and rvc update.
It would be good to share the backups so we can all see the latest updates and also understand which ones give problems.
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I think I have been very very lucky with mine, I'm on 1666 and come across no faults apart from the front assist coming on about 3 times approaching 2000 miles. Don't want to curse myself but it's everything has been fine. I don't really touch anything with climate as I set it to 22 and find it a decent setting. I think I have the car set up as I need it now
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I think I have been very very lucky with mine, I'm on 1666 and come across no faults apart from the front assist coming on about 3 times approaching 2000 miles. Don't want to curse myself but it's everything has been fine. I don't really touch anything with climate as I set it to 22 and find it a decent setting. I think I have the car set up as I need it now
Does your climate remember to sync?
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I have a friend who just took delivery of a GTE. When it arrived he had the capability to view the full SatNav screen on the instrument cluster but he’s since carried out a software update the ability to do that has been removed from the infotainment .
Note: This is not a Discover Pro spec’d car.
Where does he stand with this? I was under the impression that you had to pay £1600 😱 for Discover Pro to get this feature but they’ve delivered a car with the capability then removed it.
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Thats very weird.
Ok, so check the hardware version of the infotainment.... does it end in B or D.
If it ends in D, you should have software version 1788 or 1803..... if it ends in B it will be 1664, 1666 or 1668.
If its a "B" you won't get nav in dash because VW disabled it. If its a "D" you should.
It will only be on one screen at a time.
With NavPro, you get it on both.... also GTE NavPro is 1900 quid.... the GTE one is more complex, showing electric range and charging points etc.
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(https://i.postimg.cc/m286Wxhd/Infotainment.jpg) (https://postimg.cc/tYnzFM3P)
(courtesy of my fellow tech nut Massimo :cool:)
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Popped into my dealer's this morning to have my ac checked out. The car threw a hissy fit last week for 10 minutes or so, during which I couldn't adjust any of the temperature control settings. The Service Manager suggested that, if I was prepared to wait for an hour and have a cuppa, then they'd download the latest Software version and, hopefully, that should sort the problem.
So I started today with v1788 and I'm now on v1803. It may just be my imagination but it certainly seemed to make the Infotainment system operate a lot smoother than before. Time will tell!
Great service though..... and the biscuits weren't bad either.😁
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1803 has definitely made my infotainment work better. Good on your VW dealer. 👍
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An hour to just get on and do a software update.... blimey.
Think thats a new record.... not "leave it with us for a few days" and "we haven't managed to reproduce the problem" and privately "unless we can persuade VW, they won't let us install any software".
Maybe VW have finally given up being d1cks.
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An hour to just get on and do a software update.... blimey.
Think thats a new record.... not "leave it with us for a few days" and "we haven't managed to reproduce the problem" and privately "unless we can persuade VW, they won't let us install any software".
Maybe VW have finally given up being d1cks.
To be fair to my dealer's, they have never been difficult about doing warranty work. My previous GTI needed its software updated from v1664 to v1668 and, after reading on here about others getting fobbed off, I asked my Service Manager if he needed to obtain clearance from VW. He seemed surprised at my question and was emphatic that, as a main dealer, they had no need to seek authority from VW for this type of work. I suspect others on here have been told some porkies. But I, too, was surprised this particular update only took one hour because the previous one took 5 hours, and was done overnight.
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My GTI has been in this week, updated from 1666 to 1668.
Bluetooth/phone disconnecting issue is still there, actually worse now. (every 1 in 5 journeys, last time 1 in 7-8)
Climate sync memory still only 2mins (so resets every journey) still no navigation in drivers cluster/aid but then this is not going to activate looking at the table posted on previous page.
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Oh good - I've just booked mine in for a swathe of issues (I'd been saving them up for one hit).... bluetooth is one of them. I did imagine (foolishly) that going from 1666 to 1668 might be the answer and I suspect they will upgrade it as I've got yet more infotainment niggles.
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I thought going to 1668 would fix the bluetooth issue, apparantly not.
My navigation is also very laggy and every postcode I've input the result just comes up as 'offroad'.
It never comes up or shows the road name. Not sure if I'm doing something wrong but used the nav in my 7 & 7.5 without any issues, just sometime it would try and take you off a motorway then back on? (always did this on the M6 toll northbound for some reason) :grin:
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I don't think 1668 is anything like a totally fixed version of the software for the B version hardware.
There is rumour of a new release "soon" but who knows.
What I do know is that VW having to support multiple hardware platforms is only going to make them give up sooner or later as its too costly....
Just hoping thats not before they get at least to a point where basic functionality is sorted.
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Is version 1803 the most recent and hopefully the most sorted update?
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Is version 1803 the most recent and hopefully the most sorted update?
Yes, but only if you have the D hardware.... if you have B its 1668.
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Thanks Fred
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So is this only suitable for 1668? Sorry if I’m being thick but I want to be prepared when I go to the dealers
(https://i.postimg.cc/C50zFr2X/6-A5-A04-B9-C966-426-C-A62-E-AF789-B1-F0339.jpg) (https://postimg.cc/HcSpzzd9)
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Yes that's a B... So only 1668.
I posted up a table of hardware vs software earlier in this thread, maybe page 20?
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Had mine in for few bits a few weeks ago and went from 1666 to 1668 but one thing I have noticed With the climate is press sync and it says sync but next time you get in the car the words have gone. Well if that’s the case try the passenger side to control the temps and they all change together even tho the sync has gone, it’s like they are still set up for LHD.
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That would not surprise me.... good observation though.
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Was there any general improvement with the 1668 generally apart from that fault? Got mine booked in in a couple of weeks
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It sorted my internet radio problem out, Navigation seems better with postcode and it now remembers my radio favourites without having to keep adding a new one to see my old ones. Bluetooth is okay for while and then some days it’s keep saying disconnected but then connects straight away again. Voice control with the button is still hit and miss but I find if you press it and the say hay Vw it works perfect, love the car though
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I've had a decent run out today... Suffered from a sudden total system reboot on the motorway, which was nice. Sat nav, audio, phone, travel assist... Kaboom and about several minutes for it to restart.
That and yet more random drops to 44mph in a seventy mph dual carriage way. That's not sign misreading.
Hopefully later this month its trip to the garage might fix some of this.
Something else to watch out for, on a motorway with a variable speed limit... It spots the advertised speed signs on the overhead gantry but only brakes as you go under it....watch out for speeding tickets from that!
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Afternoon all, I am collecting a GTI CS next week, a brand new but stock car after all of the good stuff in this forum but without managing to read all 22 pages I think from the table I should have the D software (build is either late 20 or early '21 according to the saleman).
I'm coming from a 7.5 which has been faultless and getting myself worked up about it, in general has the D software been better/ less buggy or is it the same as the B but can show the map on the Virtual cockpit?
TIA
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I think the later cars built after bw48 2020 are much better....
The software still has bugs, but nothing like as bad as before :whistle:
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So collected my car yesterday as previous I had queried build week with the dealer and told December or January.
When I checked my software its B hardware and 1666 software. My heart sank the car is amazing, climate doesn't sync but (touch wood) everything else seems to be working fine. I decoded the door sticker and its a week 47 build day 6 (so bloody close to a week 48!) :shocked:
I was surprised that a stock car collected in June would be a November build! Keeping everything crossed its remains ok I can just about cope with Sync provided it behaves! :undecided:
Pic below
(https://i.postimg.cc/fRQC9770/Clubsport.jpg) (https://postimg.cc/4mwpC9SJ)
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I don't think any of the dealer stock was other than the initial batch they purchased end of 2020 actually...
They bought a load and didn't sell them partly because of covid, partly because of the bad rap the Mk8 was getting...
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That makes sense
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(https://i.postimg.cc/q71RZkv9/BA07461-A-4369-436-B-8-EA5-90-DC22416-AB4.jpg) (https://postimg.cc/R3n4WxfR)
Having no real problems so far but should I be asking for an update?
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Wait and see if you've got problems.
They won't touch anything without you reporting a fault with something...
Besides, the version of software beyond where you are I've heard by all accounts won't help much....
I'm also on 1666.... lets see what Wednesday brings
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Good luck for Wednesday Fred.
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Sounds like your car is identical to mine!
Surprised you haven't seen the gremlins yet...
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It seems so. Mine is Kings Red though.
I’m still getting used to the lack of buttons. I liken it to when upgrading from an iPhone 6s to an iPhone 11.
“Where is the home button? ‘
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I don't really find the button less design an issue, it's just the buggy software that runs it that drives me mad.
I've been having problems with it keep randomly forgetting my speed limit warning settings and then this week it decided to forget my hk setup.
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Ive had one instance of suddenly the road speed warning went/reverted to km.
Tbh my sil set up lots of things for me. I have been pleasantly surprised how I’ve felt so at ease with the car. This w/end I will experiment with the different modes now it’s done nearly 1000 miles.
Miss the quality of the Mk 7 interior though. This one does not seem as durable but time will tell.
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Guys, what is the latest software version for the latest hardware? I'm due to pick up my Clubsport on 1st of July and asked the salesman to ensure it has the latest software before I pick it up...so I just want to know what it should be showing when I receive it...
Thanks
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1703 I think
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1703 I think
Thanks for the reply Fred. Was 1788 ever a software release?
Did you get your car sorted today Fred?
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Actually it's 1803, my typo earlier.
No my car they have kept over night...
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Actually it's 1803, my typo earlier.
No my car they have kept over night...
Thanks again Fred. Hopefully they fulfill my request and update my software while doing the PDI.
Hopefully your car is all sorted when you pick it up tomorrow, fingers crossed for you.
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Actually it's 1803, my typo earlier.
No my car they have kept over night...
Thanks again Fred. Hopefully they fulfill my request and update my software while doing the PDI.
Hopefully your car is all sorted when you pick it up tomorrow, fingers crossed for you.
Hey maximus - I've literally just been through this with my car. When I bought the car I saw it was on 1788 and I was keen for it to be updated to 1803. They did tell me initially that they would only update the software if there was an issue requiring an update. After some persuasive persistence they have done the update to 1803 for me. I think a lot depends on the dealership but hopefully they will also update yours to the latest version. I can't for the life of me think why this should be an issue - surely if there is a newer more stable version of the software available then it would make sense to update it on the vehicle?
(https://i.postimg.cc/d1kt7pMf/1803.jpg) (https://postimg.cc/phvt40LQ)
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Well i got an update for keyless and the infotainment... Neither has made them work properly :angry:
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Actually it's 1803, my typo earlier.
No my car they have kept over night...
Thanks again Fred. Hopefully they fulfill my request and update my software while doing the PDI.
Hopefully your car is all sorted when you pick it up tomorrow, fingers crossed for you.
Hey maximus - I've literally just been through this with my car. When I bought the car I saw it was on 1788 and I was keen for it to be updated to 1803. They did tell me initially that they would only update the software if there was an issue requiring an update. After some persuasive persistence they have done the update to 1803 for me. I think a lot depends on the dealership but hopefully they will also update yours to the latest version. I can't for the life of me think why this should be an issue - surely if there is a newer more stable version of the software available then it would make sense to update it on the vehicle?
(https://i.postimg.cc/d1kt7pMf/1803.jpg) (https://postimg.cc/phvt40LQ)
Thanks for that Tommy, I'll forward that image to my dealer. I'll be pretty mad but not surprised if I receive it with the earlier software! It baffles me too as to why they don't update to the latest software during PDI.
I'm still quite excited for delivery on Thursday evening now! Straight up for PPF and ceramic coating Friday morning. Hopefully I'll be able to enjoy it in peace then from Saturday evening/Sunday morning!
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(https://i.postimg.cc/m286Wxhd/Infotainment.jpg) (https://postimg.cc/tYnzFM3P)
(courtesy of my fellow tech nut Massimo :cool:)
Thanks 🙏 Fred I had to download this image to convince my dealer to install the latest update on my GTi.
At first the dealer said they are not aware of any 1803 update but when I showed them the picture they ask me to leave the car with them for 2 hours.
It’s now updated from 1788 to 1803
I really hope this will speed up the display start up time and screen response every time I start up the car especially in the morning.
The biggest issue i had was my speed warning always resetting to default 0 and no warning when driving over the speed limit. even, though I set it several times to warn me when am 5 kilometers over allowed speed limit. It usually work when set but resets to default 0 without notice which has resulted in 2 speeding ticket so far.
I thought it will warn me When I am 5 kilometers over the allowed speed limit but instead I got flashed 📸
(https://i.postimg.cc/qR3J08Mx/42-EF5-A74-3-B13-4-A9-B-BF34-D9-C0-DA815-E9-A.jpg) (https://postimg.cc/dkJPjZCh)
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It's not just me with the speed limit warning problems then!
Some days it changes to a different value, other days it turns off altogether.
I'm on 1668 and it's still doing it.
I think it's something to do with the user profile download...
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I’m on 1803 and it’s getting progressively worse with more issues appearing daily:
Reverse camera screen blank sometimes
Parking sensors not working
Speed signs showing kph
CarPlay black screen
Long start uptime and then extremely laggy when switching between a screens and 3 second delay when pressing the CLIMA button.
Sat nav stuck on “loading”
It’s been to the dealer and they’ve said VW a know about the problems and aware working on an SW update, but they have no date for this yet, so basically I just have to live with it ! It’s utterly ridiculous
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Supposedly there is a "big fix" coming... I've seen several reliable sources talk of this.
Was rumoured to be July.... but...
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(https://i.postimg.cc/qR3J08Mx/42-EF5-A74-3-B13-4-A9-B-BF34-D9-C0-DA815-E9-A.jpg) (https://postimg.cc/dkJPjZCh)
Hi BJBanny,
I couldn't help but notice the red paddle extentions in your photo - where did you get those and how do you fix them? I'm ready to order!!
Bill
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(https://i.postimg.cc/qR3J08Mx/42-EF5-A74-3-B13-4-A9-B-BF34-D9-C0-DA815-E9-A.jpg) (https://postimg.cc/dkJPjZCh)
Hi BJBanny,
I couldn't help but notice the red paddle extentions in your photo - where did you get those and how do you fix them? I'm ready to order!!
Bill
Hi Bill
I got it from alibaba. They are stick on. U can check full picture of it here https://www.golfgtiforum.co.uk/index.php?action=profile;u=62263;area=showposts;start=20
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I’m on 1803 and it’s getting progressively worse with more issues appearing daily:
Reverse camera screen blank sometimes
Parking sensors not working
Speed signs showing kph
CarPlay black screen
Long start uptime and then extremely laggy when switching between a screens and 3 second delay when pressing the CLIMA button.
Sat nav stuck on “loading”
It’s been to the dealer and they’ve said VW a know about the problems and aware working on an SW update, but they have no date for this yet, so basically I just have to live with it ! It’s utterly ridiculous
I immediately noticed some issue with my wirelessly phone connection but the speed warning is working at the moment.
I will advise you to do a complete system reboot and also reset the system to factory setting after the new software update but then you will Have to relogin as the main user as everything will be deleted.
This fix my little issues up till now and screen loading time is faster and no more intermittent breaking in music with wireless CarPlay
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Hi Bill
I got it from alibaba. They are stick on.
Thanks BJBanny. I'm not the kind of guy who uses the paddles but they do look very smart. I'd go for the black or grey option but it's good to know they stick OK.
Bill
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Evening all, I’m new to this forum and would like some advice. I bought a Golf R on Thursday. Manufactured in March 2021. It has software version 1788 and I’ve had the ‘Emergency Call Service is faulty’ warning come up twice, if I turn the car off then on again the infotainment system just says loading settings. It appears if I leave the car around 10-15 mins, it all works ok again. Also had the climate control functions not load properly twice, meaning I have no control over it.
Does this all sound familiar. I understand from reading these forums the latest update is 1803. However, when I spoke to VW they told me there is no update for my vehicle at the moment. So they would need the car for 48 hours to run diagnostics.
It seems the issues I’ve had are quite small compared to issues some of you have had.
The question I have is whether it is worth getting VW to look at the issues I’ve had or wait until a meaningful update is released?
Thoughts please.
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They will never simply upgrade the software, it's always got to be for a specific fault.
If you want to get them to try then tell them you get crashes of the infotainment system that means it's useless... That should do it.
Mine crashes too BTW...
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Ok, I’ll try that.
Does your climate control freeze/lose functionality too?
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Does your climate control freeze/lose functionality too?
Not had that one yet, the main ones are the unlock on approach not working, the bluetooth failing to connect without intervention, the speed limit warnings randomly changing to off/different values and total system reboots.
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Pretty frustrating as I’ve only owned the car for 3 days. It drives like a dream, but these issues spoil the experience.
I’ll get on to VW again tomorrow to get it booked in. Hopefully they can offer a solution
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(https://i.postimg.cc/13fkvcyz/215-FF173-887-E-4-B66-A6-B1-C10-BE5-EA5892.jpg) (https://postimg.cc/MnJ3TBMk)
Is this the latest software/hardware?
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The question I have is whether it is worth getting VW to look at the issues I’ve had or wait until a meaningful update is released?
Thoughts please.
[/quote]
welcome to the forum.
I’ve recently updated my software to the 1803 with big regrets.
It was fine for first 48 hours afterwards problem with apple CarPlay connectivity most time I have to do a factory reset a couple of time now to get things going again
I could easily change between my drivers profile and the secondary profile of my wife before but now it’s is like a lottery to be able to switch between profiles.
My speed limit warning return back to default after every ignition.
Load up time is worst
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Is this the latest software/hardware?
The table below is from reply #197 in this discussion thread;
Latest SW version for 5H0035820D is 1803
(https://i.postimg.cc/yx1FNn22/B4-BD55-F0-C961-4783-896-D-77-D46-F88-FF2-C.jpg) (https://postimages.org/)
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Mine is due in tomorrow for a software update.
Does anyone know what the update from 1788 to 1803 fixes?
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Mine is due in tomorrow for a software update.
Does anyone know what the update from 1788 to 1803 fixes?
What issues are you currently having (if any)
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Mine is due in tomorrow for a software update.
Does anyone know what the update from 1788 to 1803 fixes?
What issues are you currently having (if any)
1) won’t let me set driving position to left
2) won’t let me overtake
3) keeps logging me out of user profile
4) reading road signs as kmph rather than mph
5) randomly slowing me down when it thinks I’m speeding
Think that’s it. Also have a speaker or two that crackle when I turn them on, like a loud pop sound but don’t think that’s software related.
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The pop sound is a symptom of a common problem actually, can't remember what...
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The pop sound is a symptom of a common problem actually, can't remember what...
Really! Can you try to remember what?
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https://www.golfmk8.com/forums/index.php?threads/emergency-sos-error.384730/
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https://www.golfmk8.com/forums/index.php?threads/emergency-sos-error.384730/
Thank you, that’s odd though as I don’t get an error message
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So my car went in today to be sorted, I am on software 1788 and was categorically told that there was no software update available. There was a big one in the works from VW but couldn’t tell me when this was due out and o just had to wait. He said it will fix the ACC issue and roadsign recognition.
I am absolutely raging that despite my car slowing itself down randomly and not allowing me to overtake whilst using ACC they expect me just to accept it and keep paying. :angry:
My speaker is also faulty and I need a new one. Not sure I fancy them taking my whole dashboard off mind so might just make do with the crackle. Only happens once.
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So my car went in today to be sorted, I am on software 1788 and was categorically told that there was no software update available. There was a big one in the works from VW but couldn’t tell me when this was due out and o just had to wait. He said it will fix the ACC issue and roadsign recognition.
I am absolutely raging that despite my car slowing itself down randomly and not allowing me to overtake whilst using ACC they expect me just to accept it and keep paying. :angry:
My speaker is also faulty and I need a new one. Not sure I fancy them taking my whole dashboard off mind so might just make do with the crackle. Only happens once.
Get in touch with VW U.K. executive office. They’re currently dealing with my complaint
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So my car went in today to be sorted, I am on software 1788 and was categorically told that there was no software update available. There was a big one in the works from VW but couldn’t tell me when this was due out and o just had to wait. He said it will fix the ACC issue and roadsign recognition.
I am absolutely raging that despite my car slowing itself down randomly and not allowing me to overtake whilst using ACC they expect me just to accept it and keep paying. :angry:
My speaker is also faulty and I need a new one. Not sure I fancy them taking my whole dashboard off mind so might just make do with the crackle. Only happens once.
Get in touch with VW U.K. executive office. They’re currently dealing with my complaint
Literally just got any email from them now and sat on hold, great minds think alike.
The dealers approach was ‘just don’t use the ACC’
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So my car went in today to be sorted, I am on software 1788 and was categorically told that there was no software update available. There was a big one in the works from VW but couldn’t tell me when this was due out and o just had to wait. He said it will fix the ACC issue and roadsign recognition.
I am absolutely raging that despite my car slowing itself down randomly and not allowing me to overtake whilst using ACC they expect me just to accept it and keep paying. :angry:
My speaker is also faulty and I need a new one. Not sure I fancy them taking my whole dashboard off mind so might just make do with the crackle. Only happens once.
Get in touch with VW U.K. executive office. They’re currently dealing with my complaint
Literally just got any email from them now and sat on hold, great minds think alike.
The dealers approach was ‘just don’t use the ACC’
Had a call from the exc office today. Told the software is not done by VW and they are waiting for the company to release new software as a priory… apparently. Just told I have to wait until it’s available and they will give me a call when they have an update.
Not very helpful at all. Basically it’s- we know your brand new car is faulty but there’s nothing we can do.
:angry:
Have you had any luck ?
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Not yet, after my time on hold yesterday he was not available, she sent him a message asking to call me back but hasn’t yet.
If I am being honest I’m going to push for some discount via VWFS until it works properly. I don’t expect to be paying the amount I am per month for a car that doesn’t function correctly, and to be told to just not use the ACC is not really good enough.
I will see what VWUK say today if/when they call, and then contact VWFS depending on the outcome of the call. To me, my car slamming on the breaks for no reason other than it thinks I’m in a 40 zone, on an empty motorway is inexcusable. Imagine if it done that on a busy motorway and someone went up my backside with my boy in the back!!!
Edit: Thought I'd give him a quick call, surprise hes not available again. She pointed out that the email states they will call within 2 working days, I pointed out the email advises I can contact him and provides a number, if this is the case don't give me the option to call him. I also asked how VW can deem it acceptable for me to drive a car that may, or may not, break itself randomly posing a saftey risk when I have my 3 month old in the back - needless to say she didnt have an answer.
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Some of the issues in here beggar belief - and significant safety risks, too. All I can say is you all have way more patience and faith that I'd have.
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Not yet, after my time on hold yesterday he was not available, she sent him a message asking to call me back but hasn’t yet.
If I am being honest I’m going to push for some discount via VWFS until it works properly. I don’t expect to be paying the amount I am per month for a car that doesn’t function correctly, and to be told to just not use the ACC is not really good enough.
I will see what VWUK say today if/when they call, and then contact VWFS depending on the outcome of the call. To me, my car slamming on the breaks for no reason other than it thinks I’m in a 40 zone, on an empty motorway is inexcusable. Imagine if it done that on a busy motorway and someone went up my backside with my boy in the back!!!
Edit: Thought I'd give him a quick call, surprise hes not available again. She pointed out that the email states they will call within 2 working days, I pointed out the email advises I can contact him and provides a number, if this is the case don't give me the option to call him. I also asked how VW can deem it acceptable for me to drive a car that may, or may not, break itself randomly posing a saftey risk when I have my 3 month old in the back - needless to say she didnt have an answer.
I got told that I just had to switch the cruises control off and the car wasn’t dangerous, and what one person deems dangerous is different to what someone else thinks it is :rolleyes:. Told me the car wouldn’t slam on its brakes - just slow it down. I don’t think they actually care
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Yes, I got told to turn of the ACC and not use it. It is a bit of a joke! Next port of call for me is VWFS - happy to keep the car for a % of my PCP to be returned to me. Otherwise I will reject it :evil:
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I emailed my dealer a list of 10 ongoing issues that have not been solved.
Its booked in again for their head tech to have another good look and for me to demonstrate the issues.
My GTI is leased through VWFS, not sure where I would be in terms of rejecting the car could someone copy the email here for VWUK complaints or do I go to VWFS?
So far its been in 4 times previously, with 16 days in total, this will be its 5th time in.
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I emailed my dealer a list of 10 ongoing issues that have not been solved.
Its booked in again for their head tech to have another good look and for me to demonstrate the issues.
My GTI is leased through VWFS, not sure where I would be in terms of rejecting the car could someone copy the email here for VWUK complaints or do I go to VWFS?
So far its been in 4 times previously, with 16 days in total, this will be its 5th time in.
andrew.savvas@volkswagen.co.uk
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I picked up my clubsport a few weeks ago got a low mileage second hand one, used to be on here with a mk5 ed30 many moons ago. Nice to be back but also had a few issues.
So far I’ve had the random static pops from what sounds like the speakers only a few times but is noticeable. The other day after a long drive I got the sos fault pop up with an exclamation mark this cleared itself when I got home and turned it off and on. Then this morning when I turned it on I got the parking warning error message which also fixed itself when I got home and turned it off and on.
Also the crash warning system I find is a bit too sensitive and the ACC has annoyed me a few times as well random braking and tugs at the steering wheel are a little bit off putting.
Software is the 1666. It’s still under warranty but bought from a independent dealer is it ok to visit local VW dealer to get it looked at?
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Turn eco assist off, also every time you start the car you need to turn off lane assist if you don't want to be dragged around.
Try that.
As for the errors, the pop and sos error need fixing by the dealer... Common fault.
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I emailed my dealer a list of 10 ongoing issues that have not been solved.
Its booked in again for their head tech to have another good look and for me to demonstrate the issues.
My GTI is leased through VWFS, not sure where I would be in terms of rejecting the car could someone copy the email here for VWUK complaints or do I go to VWFS?
So far its been in 4 times previously, with 16 days in total, this will be its 5th time in.
andrew.savvas@volkswagen.co.uk
Many thanks for that. Have you got a contact email for VWFS complaints also? My car is leased through them.
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Many thanks for that. Have you got a contact email for VWFS complaints also? My car is leased through them.
Log onto their portal.... you can contact them from there.
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I emailed my dealer a list of 10 ongoing issues that have not been solved.
Its booked in again for their head tech to have another good look and for me to demonstrate the issues.
My GTI is leased through VWFS, not sure where I would be in terms of rejecting the car could someone copy the email here for VWUK complaints or do I go to VWFS?
So far its been in 4 times previously, with 16 days in total, this will be its 5th time in.
andrew.savvas@volkswagen.co.uk
Many thanks for that. Have you got a contact email for VWFS complaints also? My car is leased through them.
michael.todd@vwfs.co.uk
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So I heard back from VWFS today, great outcome. Offered me some discount on my PCP. Also told me software update was due Q4
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So some recent updates from me on this....
Am on 1668 for the last couple of months now.
Had several double pop/clicks and the SOS system reboot. Weirdly these seem to occur at very specific places - luckily nowhere near home but definitely location based. When this happens you see the whole connection to VW reboot itself (same system for SOS as the e-sim) and the weird thing is that after this reboot the nav directions on the HUD disappear until the next time you restart the entire car. In fact the whole HUD menu goes awol from the unit.
Today I also had a SOS unit fail, take it to the workshop message. Foolishly tried fixing it by rebooting the MIB, this resulted in an endless "loading settings" screen and the car coming up with weird speed limit indicators and doing the driving on the right thing.
Basically had no systems other than the dash for an hour plus journey home. Nice.
Despite getting a brand new phone the other week, the bluetooth continues to not connect most of the time - having to resort to my MacroDroid routines to make it work (I have one that when it starts charging it tries to connect to the car bluetooth - feed the phone into the wireless charger triggers the connection! Easier than fiddling with the phone while driving...)
Unlock on entry still doesn't work unless you approach from the rear of the vehicle, even then its about 80% going to work.
Getting a bit fed up with it if I'm honest.
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Mine has started now hit 1000 miles then boom!
Already had the speaker pop and reboot SOS though weirdly not at the same points, but then on the way home from work the other day it did the SOS book it into the workshop thing which cleared when I left the car and returned to it. I've booked it into VW for after the holiday to look at a list of things which I suspect are related:
- Temperature sync
- Speaker pops opening the door
- Sporadic Keyless entry as with yours it auto opens as I approach it from the rear
- Road Recognition - Turned it on to try it knowing it was going in and surprise surprise read a 60mph road sign as 37 and braked the car. It got truned off again straight away
- It also slowed me from overtaking a car in the left hand lane today on the motorway but was then fine for the rest of the journey with the cruise on
- My E-Sim seems to have gone AWOL too the world symbol has been grey since last week so all of the online stuff has disappeared
I really hope this isn't a sign of things to come and any pangs of regret start to slip into the buying experience as otherwise the car is an absolute diamond and I love it to bits! :cry:
NB I'm still at 1666 software
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Update on mine:
Went in last Thursday for a speaker replacement due to popping/cracking noise - despite me telling him it was SOS module related he insisted it was faulty. Weirdly on the way to the dealer my car logged me in as it normally does, then logged me out, I then logged back in and it loaded settings then it logged me out again and since then I've not been able to log back in (I have only driven it three times since then so not had a chance really) however when I did try it just kept telling me it was unavailable or wrong or words to that affect.
Thing is until I am logged in I cant check if the speaker is now working as, because I am logged in as a guest its not tracking my position and accessing the internet anyway.
Strangely I don't get any messages on the dash when my speaker pops, I did notice the light goes off on the SOS module though. I did speak to a service manager and he told me that they have problems when cars go past electricity sub-stations causing the connection to drop, funny enough where mine drops every time I do drive past a sub-station.....
Car is going back in for a car seat that squeals like a pig whenever I sit on it.
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When you get the pop-pop noise the light goes out on the overhead SOS control, the globe and the location services icons dissapear from the MIB and then as the system reboots you get a message pop up on the dash saying "SOS emergency call system active" (or something like that). I can't remember if the globe and location icons reappear - certainly the HUD nav direction indicator doesn't!
It takes a few minutes from start to finish.
This is different to the SOS unit fault message, which brings up a yellow fault light on the dash.
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There is a separate software update campaign under reference 91BU for certain Golf 8 models and online functionality - see attached - perhaps enquire at a dealer to see if your specific car is included in the scope.
(https://i.postimg.cc/C564pR5Q/Screenshot-2021-08-10-at-14-09-23.png) (https://postimg.cc/Cnk8jLjG)
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I just called VW as the 'faulty' speaker that was replaced still crackles/pops - I requested a new SOS module and was told back order from Germany and would take a couple of months?! Anyway my car is due in on Monday to sort out the noise of my front seat and he mentioned that my car has a recall for new software, its been released guys. I am praying it sorts it out!
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Yeah there is a new piece of software for SOME cars for the connectivity module - the thing that does the SOS and the data connection. It might fix some of the problems.
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I was told that fixes all issues, including the ACC etc
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I was told that fixes all issues, including the ACC etc
LOL!!!!
No its just the OCU module...
The fictional megafix is coming in Q4.... which year they didn't specify :grin: :grin: :grin:
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My sat nav went caput on a long journey today heading down the m6 and joining the m42 it just totally lost it’s bearings and then the arrow started bouncing around the map. Then got the sos warning light and the assisted driving errors.
Stopped at the services for fuel and hoped it might reset but doesn’t even load my settings now just the spinning circle ‘loading settings’ continuously. Infotainment won’t even load up.
Looks like a trip to the dealers next week..
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That sounds like the OCU unit crashing/resetting. Same as I had last week.
When you get the yellow SOS warning light it does that and the MIB unit won't start if you reset it.
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I was told that fixes all issues, including the ACC etc
LOL!!!!
No its just the OCU module...
The fictional megafix is coming in Q4.... which year they didn't specify :grin: :grin: :grin:
Strange that I was the one who mentioned Q4 on here and that came from VWFS. VWUK told me the fix was out this week. Coincidence? I’ll let you know Monday.
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So after a new speaker AND the OCU software update my car speaker/SOS module still crackles/pops and loses connection - it’s a joke really!
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Hmmmm thats not good.
The crackle isn't the speaker.... its the OCU unit doing it- sure I told you that before.
That the software upgrade doesn't work isn't good news. What is their suggestion next?
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I took my gti in yesterday to have the SOS issue looked at. The service manager at Beadles Chelmsford said they had 3x other mk8s in and 1x ID3 with the same issue! He said there is no known fix and no definite date for a fix to come through.
He did offer me a coffee though then realised the coffee machine was broken. Thanks VW.
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I took my gti in yesterday to have the SOS issue looked at. The service manager at Beadles Chelmsford said they had 3x other mk8s in and 1x ID3 with the same issue! He said there is no known fix and no definite date for a fix to come through.
He did offer me a coffee though then realised the coffee machine was broken. Thanks VW.
You think the coffee machine needed a software update? Sorry.
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Hmmmm thats not good.
The crackle isn't the speaker.... its the OCU unit doing it- sure I told you that before.
That the software upgrade doesn't work isn't good news. What is their suggestion next?
You did tell me, but I knew it already anyway. I told them, they insisted it was a faulty speaker, I did say earlier in this thread. I can’t tell them how to fix a car mate.
I’ve rejected the car now so guess it’s not my issue anymore
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Mine went in on Friday to have the well documented SOS problem looked at. I was told that there's a recall out to have this done as it's an known problem. I hadn't been contacted by the dealer or VW and I'm not sure which Mk8 models are covered or which build dates are covered. Anyway, remedial action was taken although the dealers have asked me to monitor the situation, so it seems they're not too confident it'll solve the problems. I also asked them to look at a couple of new annoyances. Last week, when the headlamps came on so did two separate warnings that both rear lights had failed and then the climate control menu lost the ability to change temperature, meaning it was chilled air or nothing. Both cleared on restarting but it's interesting the different ways the software finds to annoy you! :angry:o in
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Incidentally, the rear lights were working fine, unlike the software.
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There is a tpi for rear lights error:
Electrics, message in instrument cluster: "check right/left tail light!"/event entry (sporadic): B12C015/B12C115
So all the workshop does is clear the faults as VW say the problem has nothing to do with the lights and they perform a terminal 15 change. If the error appears again they send this information to VW….. ummmmm end of… 😂😂
Had this error appear 4 times already even tho the rear lights are working perfectly….
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The recall for the OCU didn't work on my car I am afraid to say. Rejection still progressing well. VW have agreed, they have asked VWFS to put some cash in as well.
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I got a call today from the VW Dealership I dropped my car for the second time because of the software issue that they are unable to resolve the issues with my car.
They have contacted VW yesterday but got a replay today indicating VW is aware of the software issue but do not have a solution at the moment so they will contact me to let me know when they have a proper software Fix.
I was then advise by the dealership to contact VWFS for a discount on my leasing rate until issue is resolved.
I can also ask for purchase price reduction from the VWFS this leads to the adjustment of the leasing payments and If the awaited improvement does not lead to the elimination of the defect, i can withdraw from the contract or request for a new vehicle be re-delivered.
problems
Clock Time in car resetting to unknown timezone
I get a notification of resetting of my profile on every startup even when i click cancel it still reset profile to unknown setting
Car Assistance also reset back to factory default at will, sometime within journey, sometimes after ignition, sometimes in48hrs
Speed limiter warning alert always reset back to 0 without Alert even when i set it at +5 with sound & visual Alert
Multimedia screen often goes blank even though the music or navigation continue to sound during travels
Emergency breaking coming on for no reason
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VW are still churning out the mk8 knowing full well many are riddled with software faults. This is just wrong.
Really getting fed up with mine. The infotainment has started randomly rebooting as well now. You buy a new car expecting not to have these kind of issues.
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I'm not sure it can be "many" it's more likely "all".
I wonder how long before this becomes a national media issue... Its not like a golf is an obscure specialist car.
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I'm not sure it can be "many" it's more likely "all".
I wonder how long before this becomes a national media issue... Its not like a golf is an obscure specialist car.
There was an article in Auto Express at the weekend;
https://www.autoexpress.co.uk/opinion/355800/latest-infotainment-systems-some-vws-arent-fit-purpose
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Thats just moaning about the interface... which I've actually got used to tbh...
Mike Rutherford never should have split from Phil Colins, he did his best work there.
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There are some posts on Facebook groups which refer to emergency braking for no reason and not with the cruise control on. Some of the guys on those groups are writing into Watchdog to try and get it into mainstream TV.
If the software is riddled which it appears to be it makes me wonder whether a software fix will fix some of these issues or it runs deeper. Lets face it these cars don't just have an ECU like they used to there are numerous computers/ interfaces in the vehicles to run all of the tech in them.
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Are the same type of issues showing up on the EV's? Would they be running a similar software package?
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I find it’s most annoying when reversing in to a parking spot with a curb behind it. It will sometimes suddenly slam on the emergency brake so hard it feels like you’ve hit something only for you to get out and see I’m a foot away from a low curb that wouldn’t even scrape the bumper.
Has woken the baby up a couple of times.
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I find it’s most annoying when reversing in to a parking spot with a curb behind it. It will sometimes suddenly slam on the emergency brake so hard it feels like you’ve hit something only for you to get out and see I’m a foot away from a low curb that wouldn’t even scrape the bumper.
Has woken the baby up a couple of times.
I’m glad you have mentioned this as it did it to me the other while parking up at work. I shat myself as like you I thought I had hit something only to find I was a mile off! Nice feature I guess.
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Mines on 1666, having the update done next Wednesday.
Got the TPMS warning pop up today which I initially thought was genuine. Checked tyre pressures and all appeared fine with no pressure loss on any tyre (phew)
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I had that a couple of times on 1666, but not again since 1668 update
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Might as well keep all of the electronic gremlins in one thread...
I have noticed now the weather has changed that non-warm dry summer seems to yield more bongs.
This week I've had several different things bong on startup and fail.
I wonder if the issue like that isn't that the various system controllers aren't cold and sluggish and don't start fast enough, throwing an error.
Things like parking sensors, dynamic lighting, front assist.
We all know computers are actually slower when cold (its physics) so i wonder if thats the cause of the startup bongs.
Of course when you get somewhere, stop and come back to the car, everything is sweet... which does suggest temperature.
The controllers don't seem to recover other than a total car shutdown too... which is a pain.
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Might as well keep all of the electronic gremlins in one thread...
I have noticed now the weather has changed that non-warm dry summer seems to yield more bongs.
This week I've had several different things bong on startup and fail.
I wonder if the issue like that isn't that the various system controllers aren't cold and sluggish and don't start fast enough, throwing an error.
Things like parking sensors, dynamic lighting, front assist.
We all know computers are actually slower when cold (its physics) so i wonder if thats the cause of the startup bongs.
Of course when you get somewhere, stop and come back to the car, everything is sweet... which does suggest temperature.
The controllers don't seem to recover other than a total car shutdown too... which is a pain.
I had all of the above on a fairly cool morning the other week. Once the car was warm pulled up at lights turned it off opened and closed the door then restarted and all the systems worked fine again
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Hmmm I know the door open and close works for the phone not connecting to Bluetooth... Didn't know about it fixing other things.
Good call!
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Hmmm I know the door open and close works for the phone not connecting to Bluetooth... Didn't know about it fixing other things.
Good call!
Actually this doesn't seem to reset some of the gremlins :-/
New gremlins this week.... front assist/dynamic lighting decided it wasn't going to play.... then decided to come back. No obvious reason, but it was cold when i left. Worked after about 5 mins into my journey.
Another day, audio decided it was only going to come out of the central speaker. Weird. Didn't come good until after I got back in the car at the supermarket.
And still we wait for the magic fix.... :whistle:
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............
And still we wait for the magic fix.... :whistle:
Oh come on Fred, aren't you being a tad unfair on VW? After all, the Mk 8 has only been out about 2 years! :wink:
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All I want for Christmas 🤶 VW is the latest software update🎄
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Anyone know if it’s possible to sync the data from the WeConnect app to the actual cars sat nav?
I’ve saved a load of favourite locations using the app as it was much easier but these don’t show up when I use the car sat nav.
Thanks
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No it's not possible to do that or in fact load any poi to the car at all.
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Previously I mentioned that when the infotainment has a mid air meltdown that the directions on the hud dissappear... Well now having the map on the aid I have seen that too has a melt down after that sort of crash. You get the map but the route information isn't overlaid.
I'm guessing it's a disconnect between dash and infotainment unit caused by the crash.
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No it's not possible to do that or in fact load any poi to the car at all.
Is this a retrograde step on the newer cars then Fred, as in my current MK7.5 GTI, I can create POI destinations in the We Connect app, then send them to the car (I currently have 24 sent over from a possible 200) ?
I know they sneakily removed the ability to load POI's (e.g. Speed Cameras) en mass from from being sent across when they updated the app earlier this year and some functionality was lost, but I can still send individual destinations ?
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No I don't think so....
I've got a few favourites saved in the car, they don't appear in the app.
The Mk8 mib unit is quite different to the Mk7.5's MIB2.
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I haven't tried to save POI's in the app or in the car but I have tried to send destinations from the App to the car and that definitely does work. Guess you can do it that way? Send the "destination" to the car and then save that in the car as a POI.
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Sounds as if there will be some news fairly soon for those on 16xx software versions for a software update - well respected source is quoting here about it being imminent, with the TPI (repair instructions) for dealers being updated/published soon across VW, SEAT & Skoda models that use MQB-Evo platform cars.
(https://i.postimg.cc/Sx5Wz0hP/Screenshot-2021-11-29-at-17-07-57.png) (https://postimg.cc/Mn7chFX0)
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Pleased to hear December looks like a possibility... I'll save my next visit with problems for a little longer.
Today's cold morning gave me more bongs than a teenagers house party. Had to do my entire outward journey with no sound, no even a reboot of the infotainment system brought it back... Only a shutdown when I parked fixed it.
Bloody thing!
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Pleased to hear December looks like a possibility... I'll save my next visit with problems for a little longer.
Today's cold morning gave me more bongs than a teenagers house party. Had to do my entire outward journey with no sound, no even a reboot of the infotainment system brought it back... Only a shutdown when I parked fixed it.
Bloody thing!
this is pretty much what mine does Fred :cry: My car is supposed to go back in on Wednesday but now the update might be just around the corner I might cancel. I did a hard reset about a week ago and to be fair not playing up quite as much
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Same here on the faults this morning. The main one for me is the keyless seems to have packed in. I can lock it on both handles no problem but could only open on the passenger side, however, on my return to the car after work, neither side works for unlocking now! I’m hoping this has fixed itself come the morning, if not, might be asking for advice or a trip to VW for this and the BIG update!
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I can never lock it with the keyless three seashells thing. Well maybe once it worked.
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My keyless was hit and miss when I first got it. When it went in for the SOS recall I asked them to look at it. Apparently the changed somehting (though don't know what) and it has been faultless since (Reaches to touch wood!!!) Even the proximity sensor works and unlocks the car
From the post above is this suggesting that 16XX will be updated to 1810 or have I misread that?
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Yes a 18xx update to unify the software streams.
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Well it’s booked in tomorrow at my local VW garage, so let’s hope they can fix it. Asked about the all singing all dancing update too. To my shock, the guy had no idea what I was talking about!
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Well it’s booked in tomorrow at my local VW garage, so let’s hope they can fix it. Asked about the all singing all dancing update too. To my shock, the guy had no idea what I was talking about!
Yeah I think to get it done you will need to quote the TPI at them - but at the moment the final TPI doesn't exist.
Hold fire!
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Good shout. Mine isn’t that buggy so will leave it for the time being until the new update is out.
Question about this new update. I can currently get maps on my dash, is this update likely to change that?
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I don't think it will change that.
Even if it does, a little OBD11 will fix it - I activated that on mine!
Will be interesting if it activates for someone who hadn't tinkered with it.
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So, it’s all working again! Locks and unlocks on the handle! After a bit of advice. Do I keep my appointment tomorrow or do I leave it and wait for the fix all update in a few weeks?
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Leave it, wait for the TPI
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I think I agree. Will wait. Cheers.
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Does anyone know if there has been any software updates do remotely by VW. I am having issues with Travel assist and Emergency SOS and the dealer said there was an update being done. There has been no errors on my car for the last 5 days.
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Does anyone know if there has been any software updates do remotely by VW. I am having issues with Travel assist and Emergency SOS and the dealer said there was an update being done. There has been no errors on my car for the last 5 days.
Emergency sos is a recall,the software updates that fix anything are not done remotely....they are all done by the dealer.
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Sos reboots are fixed with a replacement of the module. A recall TPI is out for that.
Travel assist... If you mean the thing where it suddenly decides the speed limit on the motorway is forty... No... Nothing for that.
The rumour is that its map data that causes it... And that's not vw
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About the 1810 update for 16xx infotainment units. It was released on friday morning and then removed because of an issue (dont know the reason). But one guy from Germany got his car updated and ran a few tests.. So now Android auto wireless is working and now he can view the VW map on the Aid display. Also the reverse camera seems more reactive.
We will have to wait for the updated TPI before we can get the update done at VW workshop.
According to the TPI VW are moving to a Software package update where before one control unit would be updated at a time whereas now multiple control units can get updated in one go making the process a lot faster and easier.
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According to the TPI VW are moving to a Software package update where before one control unit would be updated at a time whereas now multiple control units can get updated in one go making the process a lot faster and easier.
Not to mention that they can align the controllers with a known compatible version... so the system as a whole should work.
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According to the TPI VW are moving to a Software package update where before one control unit would be updated at a time whereas now multiple control units can get updated in one go making the process a lot faster and easier.
Not to mention that they can align the controllers with a known compatible version... so the system as a whole should work.
This is great news but when is it likely to happen..? Sorry for asking a dumb question but what is TPI please..?
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The 'big' update package is apparently due imminently, according to some reputable sources, but until it is definitely released, who knows.
TPI is a list of specific repair and warranty instructions for dealers to follow - they basically set out a technical issue, the symptoms, how to resolve or to hold off a customer complaint, and (importantly for a dealer), how to account & charge VW back for the time/labour/parts, etc
For example,
(https://i.postimg.cc/Jh1xr8qV/Screenshot-2021-12-02-at-13-39-22.png) (https://postimg.cc/WdHg8QCX)
(https://i.postimg.cc/Z5Pjzn6x/Screenshot-2021-12-02-at-13-39-29.png) (https://postimg.cc/G42vkc74)
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The 'big' update package is apparently due imminently, according to some reputable sources, but until it is definitely released, who knows.
TPI is a list of specific repair and warranty instructions for dealers to follow - they basically set out a technical issue, the symptoms, how to resolve or to hold off a customer complaint, and (importantly for a dealer), how to account & charge VW back for the time/labour/parts, etc
For example,
(https://i.postimg.cc/Jh1xr8qV/Screenshot-2021-12-02-at-13-39-22.png) (https://postimg.cc/WdHg8QCX)
(https://i.postimg.cc/Z5Pjzn6x/Screenshot-2021-12-02-at-13-39-29.png) (https://postimg.cc/G42vkc74)
Thanks phope
I hope it come soon or I’ll be selling and going for another brand
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Thanks phope
I hope it come soon or I’ll be selling and going for another brand
All I can say is that our Dec 2020 build Tiguan has had its fix applied for MIB3 back in September and similar issues as Golf 8 are experiencing, and it's not had any issues since
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For what its worth, my July-built CS is running version 1804 and I've had pretty much none of the various problems discussed in this thread (so far, touch wood). My only complaint is that its a bit laggy on initial startup sometimes.
So it seems to me that later versions definitely are more stable and hopefully the fixes/patches will resolve it for the older versions.
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For what its worth, my July-built CS is running version 1804 and I've had pretty much none of the various problems discussed in this thread (so far, touch wood). My only complaint is that its a bit laggy on initial startup sometimes.
So it seems to me that later versions definitely are more stable and hopefully the fixes/patches will resolve it for the older versions.
I really hope so Joe, I love my clubby but the software issues drive me nuts , to be fair I thought I fixed some with a hard reset but just yesterday it spat the dummy out the pram …! :cry:
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Had a software update notification on the way to work this morning in my mk8 gti, will let you guys know changes and firmware numbers when I get back in it later
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Had a software update notification on the way to work this morning in my mk8 gti, will let you guys know changes and firmware numbers when I get back in it later
It will only be something minor.... the secondary OTA update channel on the Mk8 is disabled - unlike on the ID3
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https://www.completecar.ie/car-news/article/11378/VW-Golf-gets-infotainment-upgrade?fbclid=IwAR1EGufAeBybUKF7gw7_5vfgbvEM-TTVF06kT-TrVClBuQRShHCtalAkhsk
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Too slow and laggy... Needs more processing power it seems...
Assuming that story is true, this must be the sixth hardware version already..
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Reading the linked article it appears that older cars will just get new software but newly built cars will additionally start, or have already started, to get new hardware.
In older cars I suspect that new software alone may reduce faults but is unlikely to improve system speed/responsiveness.
I'm no expert but hopefully other forum members may have views or know more.
If I'm right the newer cars would be better and more valuable to those in the know.
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Missed the details sorry
(https://i.postimg.cc/Dz3BK42b/IMG-1115.jpg) (https://postimages.org/)
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So thats the F variant.... 6th revision of the hardware....
Quite impressive number of part changes as they try to resolve the bloody problems...
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Well Fred… you think so… the week 48 build My22 have already recieved another revision:
820H for rhe Media and 816G for the Pro :wink: :laugh:
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LOL!! 8 versions of the same hardware...
Maybe one day they will get it right.
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So I collected mine this morning after it apparently had all the updates done to it yesterday.
Switch it on and get the SOS warning light error immediately and it’s been spinning Loading Settings for the last half hour so I can’t even tell you what version of software I’m running.
It’s worse now than before it went in and I’ve got to put up with the squeaky front suspension until the 10th Jan as the parts are on order and can’t even get the radio to work to drown it out.
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TPI instructions for cars with software versions 17** and 18** have been released by VW on the 23rd December, under TPI reference 2063230/3 and 2065639/1
This should upgrade your software to version 1890
Further updates for cars running 16** versions are expected in Q1 2022
Details below....go annoy your dealers with these, if you want fixes applied!
(https://i.postimg.cc/sgB811Fq/a.png) (https://postimg.cc/K12QHG8D)
(https://i.postimg.cc/gktQY873/b.png) (https://postimg.cc/ZC3VHB4q)
(https://i.postimg.cc/3xgXLH2W/c.png) (https://postimg.cc/FYHkR8WQ)
(https://i.postimg.cc/jjczbQgb/d.png) (https://postimg.cc/4KKKvtRL)
(https://i.postimg.cc/G2pvh8Vs/e.png) (https://postimg.cc/v1p40BQQ)
(https://i.postimg.cc/ydrcJ6Cp/f.png) (https://postimg.cc/MMVvNST1)
(https://i.postimg.cc/8CNh9nb4/g.png) (https://postimg.cc/DSpJb6H4)
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I was excited... Briefly.
No 16xx upgrade ffs.
:angry: :angry: :angry:
My car is over a year old now and no bloody fix.
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Wouldn’t it make better sense to fix older models first? I do hope us 16…are not going to be left high and dry.
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Wouldn’t it make better sense to fix older models first? I do hope us 16…are not going to be left high and dry.
Hard to make sense of what VW are up to software wise....all I can say is that the fix applied to our MIB3 equipped Tiguan to it's 'fixed' version 0278 appears to have done the trick and solved mph/kmh issues, etc
I've cancelled my Golf R order for a few reasons, and won't buy any 2nd hand Golf 8 unless these fixes work.
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I’ve had 2 upgrades/recalls which have fixed a number of issues. It’s the inconsistency that annoys me most. Things that worked the day before don’t work today etc.
I love driving the car and how it looks so manage to mostly overlook these issues. I just hope that VW recognises that these cars need putting right ASAP.
Brand loyalty is not a given especially when car prices are rising steeply.
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Deleted. Wrong thread
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I was excited... Briefly.
No 16xx upgrade ffs.
:angry: :angry: :angry:
My car is over a year old now and no bloody fix.
So my car goes in tomorrow for the keyless to be looked at and also the ‘big fix’.
I’m running 1788 so is it this TP2065639/1 reference I need to check is what they are doing?
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If the cars are updated by VW, How can it be they are all on different system OS build?
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I’m booked in for the 9th & 10th Feb.
Car has to get a new steering wheel and software update.
Also a terrible creaking noise from the suspension when the car has been sitting parked for a few hours.
They have advised there is bushes to be lubricated.
Hope that’s the end of my troubles as I’m at my wits end!
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So, even though I gave my local VW garage the TPI reference for the new update, they have just called and said they can’t update mine to 1890! Mine has been updated but remains on 1788. The guy then asked if I had any faults to which I told him I had and that I mentioned them when I dropped it off. He has said I can now book it back in as they can claim warranty work to put me on the latest software from VW! What a joke. Why don’t they just put every car that goes in for software update on the latest one? Also, they say they can’t find a fault on the keyless but will recode both keys when it goes in next and see if this helps!
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Yes, for the VW system the customer has to complain about specific problems (documented in the TPI) for the TPI to be available.... and even then it needs them to type precisely the wording in or it won't find it.
If they can't find the TPI, they can't request the warranty work from VW.... and in this case, can't get the software to download.
Imagine if you home computer or phone worked like this...
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Ridiculous! What’s annoyed me the most is I told the guy this morning the issues I had with it, yet this didn’t seem enough to get the update. When he called this afternoon he asked again for the issues and said that it qualifies for the update, so will have to go back in.
It makes me think if they have done it on purpose to charge VW for the warranty work x 2!
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Mine went in again earlier this week to fix the bricked infotainment system they left me with first time around and the squeaky front suspension.
Still running the following..
(https://i.postimg.cc/gjzZBrqr/1-A39800-A-CB0-F-4666-9954-E9512-B2-D3090.jpg) (https://postimg.cc/xJZ8XfZS)
I can log in now but still get the front traffic hazard warning light pop up after a few minutes of driving.
They claimed they changed the ‘bump stops’ to fix my squeaky front suspension but that hasn’t fixed it still squeaking away so going back in for a third time now.
I am getting bored with the car and frustrated having to deal with such incompetence.
They tried to me give me an empty charged id3 as a hire car the other day and then a t-roc running on fumes it was so empty. I’m embarrassed for them, didn’t know things have got this bad at VW.
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Yes James they won't touch 16xx at the moment, the upgrade for that isn't available yet and as above you need to specifically say about relevant faults for the TPI...
Ive got creaking front suspension too... Saving it for when the software upgrade is available though...
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The thing that annoyed me the most is I did tell them I had faults that are specific to the new update, yet they didn’t apply it yesterday. I had to tell them again when they called to say the car was ready!
Anyway, just had the car alarm go off for 10 minutes and I couldn’t do anything about it. I could even drive it whilst it was still going off! Got the spare key and unlocked it and locked with that and seemed to work and turned it off!
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This should upgrade your software to version 1890
[/quote]
thank you for this information I took it to my auto dealer in Germany who keep insisting there is no new software for my car and I now have the 1890 since yesterday.
the settings are no Longer resetting to default and my assistant functions for speed warning is working so far.
Even automatic heated seats and steering works as supposed
Thanks
(https://i.postimg.cc/qv5r8Jvp/85682720-E204-4-C47-8-ED1-720460523846.jpg) (https://postimg.cc/YvYT7wFP)
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This should upgrade your software to version 1890
Hurrah!
What version did you have before?
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This should upgrade your software to version 1890
Hurrah!
What version did you have before?
The car was delivered in April 2021 with 1788 then in July 2021 it was updated to 1803 which was actually worst and now this 1890 which seems to be better so far for one day.
VW also give me a total of €1000 because I requested for sale price reduction or a new car due to the issues in September 2021.
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This should upgrade your software to version 1890
Hurrah!
What version did you have before?
The car was delivered in April 2021 with 1788 then in July 2021 it was updated to 1803 which was actually worst and now this 1890 which seems to be better so far for one day.
VW also give me a total of €1000 because I requested for sale price reduction or a new car due to the issues in September 2021.
Thanks.
I am looking forward to getting mine fixed - like you I find the speed limit warning very unreliable and cause for concern.
I must get round to sending a sh1tty email to VW and asking for compensation.
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This should upgrade your software to version 1890
Hurrah!
What version did you have before?
The car was delivered in April 2021 with 1788 then in July 2021 it was updated to 1803 which was actually worst and now this 1890 which seems to be better so far for one day.
VW also give me a total of €1000 because I requested for sale price reduction or a new car due to the issues in September 2021.
Thanks.
I am looking forward to getting mine fixed - like you I find the speed limit warning very unreliable and cause for concern.
I must get round to sending a sh1tty email to VW and asking for compensation.
I emailed VWUk last year when I was having problems and had a phone call back from them but nothing offered apart from profuse apologies. I did ask for an extended warranty when this one runs out, said that was the least they could do.
Hope they have t forgotten about the 16xx models I only got mine in May 21 but have had 2 software upgrades since. Variable success, one day it works, next day not!
My son in law got his R in October after a protracted wait. It’s on 18xx but my grandson said the other day when mine was ‘bong bong’ front assist not working etc “my daddy’s car does that too”.
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(https://i.postimg.cc/L4YVnm4s/B6939-D46-061-D-4144-A53-A-91-B9165-CE90-E.jpg) (https://postimg.cc/s1zWLdhF)
So updated to 1890. Not had chance to mess about with it much but already seems more responsive. The ‘unlock when approach’ is meant to be sorted and the technician said it never did it once whilst he was working on the car. When I collected it they asked me to show them the settings which shows it turned off. Got it home, locked the car, went back out about 2 mins later and it unlocked itself as walked passed it to the bin!
They also told me after the update it has done two over the air updates. One is for the ambient lighting. Can’t say I have noticed anything different unless someone wants to tell me otherwise.
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Glad you got it done!
I would be surprised if it fixed everything.... call me glass half full and all that :whistle: :whistle:
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This should upgrade your software to version 1890
thank you for this information I took it to my auto dealer in Germany who keep insisting there is no new software for my car and I now have the 1890 since yesterday.
the settings are no Longer resetting to default and my assistant functions for speed warning is working so far.
Even automatic heated seats and steering works as supposed
Thanks
(https://i.postimg.cc/qv5r8Jvp/85682720-E204-4-C47-8-ED1-720460523846.jpg) (https://postimg.cc/YvYT7wFP)
[/quote]
Gern geschehen :)
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Just remembered, I logged into Erwin last week to look at something to do with my Tiguan
There is no update showing yet for Golf 8 with 16** software versions
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I had this pop up yesterday has anyone had it on theirs …? Something else popped up before but flashed up quickly so couldn’t take pic 😩
(https://i.postimg.cc/brXZKjwS/B8108779-7-EE6-4322-82-AC-F03-C7-B00-C11-B.jpg) (https://postimg.cc/47549qtX)
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Car dropped off to dealers for faults and the 1890 software update. I told the service manager I wouldn’t accept the car back unless it was updated to 1890 ( it’s on 1803 at the mo). He said there is no such update, showed him the latest photos from this thread and the look on his face was priceless! The power of this forum…I will see the result at some point tomorrow.
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LOL
I thought you'd bailed Ubique.... got rid of it?
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I wondered if you could offer some advice, I just test drove a mk8 GTI running software version 1803. On the test drive the ACC would not active (pressing the button simply returned the dash message 'acc deactivated').
Is this a known software issue or more likely something with the front radar etc?
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I wondered if you could offer some advice, I just test drove a mk8 GTI running software version 1803. On the test drive the ACC would not active (pressing the button simply returned the dash message 'acc deactivated').
Is this a known software issue or more likely something with the front radar etc?
You need to enable it in the assist menu. Quickest way, click end of left stalk, menu pops up on dash, scroll down to ACC and click ok to enable.
Its not a software issue, its a config one...
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Thanks for replying. I checked the assist menu. There wasn’t an option to toggle ACC there, you could customise its operation but fundamentally it appeared to be enabled.
The assist menu did have toggles for the lane assist etc.
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LOL
I thought you'd bailed Ubique.... got rid of it?
No, I’ve actually just been quietly enjoying the car (apart from the software crap) but I hate the customer care so I’ve been really pushing hard on my local dealership. Let’s hope they get it back to me tomorrow sorted?
I was excited for a few minutes when they gave me a brand new r line arteon (which looks great) as the courtesy car, the excitement was short lived when I revved up the 150bhp Diesel engine! 🙄😂
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Car dropped off to dealers for faults and the 1890 software update. I told the service manager I wouldn’t accept the car back unless it was updated to 1890 ( it’s on 1803 at the mo). He said there is no such update, showed him the latest photos from this thread and the look on his face was priceless! The power of this forum…I will see the result at some point tomorrow.
This is great news my car goes back in a week Wednesday to fix rattle/noise and to sort software I told my local dealer and VWUk I wasn’t happy and already been shopping around for new vehicle
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They are also trying to locate that bloody passenger side rattle on mine…fingers crossed.
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They are also trying to locate that bloody passenger side rattle on mine…fingers crossed.
I’ve managed to record the noise and sent it to the dealer as ever time they have had car back (3 times in first 3 weeks) they couldn’t find it so at least now I’ve got proof 😳
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Had my CS updated to 1890 yesterday. Dealer knew about the update and was very pleasant.
So far so good. Only thing it hasn't fixed is the climate sync staying on when switching off ignition.
But I think that will never be fixed.
Other than that no problems. Fingers crossed. Really loving driving it though.
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Thanks for replying. I checked the assist menu. There wasn’t an option to toggle ACC there, you could customise its operation but fundamentally it appeared to be enabled.
The assist menu did have toggles for the lane assist etc.
Its definitely there if you click the end of the left stalk....
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(https://i.postimg.cc/vTMgsDLc/D0-DEA3-E7-67-F6-418-F-B856-6-CC6-C5-B89-A78.jpg) (https://postimg.cc/62j5VWPX)
Ok so software update done. There’s an improvement to vw satnav it’s more responsive. With regards to the passenger side rattle/vibration, a mechanic took the car out for a (hard) drive and heard the rattle. He said it was from the front passenger side brake. He’s done something to the brake and so far no rattle, but I’ve only driven 10 miles or so.
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O and I need a new steering wheel! SOS issues…
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O and I need a new steering wheel! SOS issues…
Not the SOS unit itself?
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O and I need a new steering wheel! SOS issues…
Not the SOS unit itself?
They did the unit a few months ago Fred. I think the steering wheel bit it bull, just a way to charge more back to VW.
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Thanks for replying. I checked the assist menu. There wasn’t an option to toggle ACC there, you could customise its operation but fundamentally it appeared to be enabled.
The assist menu did have toggles for the lane assist etc.
Its definitely there if you click the end of the left stalk....
Ah, I was referring to the menu accessed via the button on the dashboard which gives a menu on the infotainment screen. Anyway, the dealer phoned and confirmed they couldn’t get it to work either so it’s gone to the workshop.
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O and I need a new steering wheel! SOS issues…
Not the SOS unit itself?
They did the unit a few months ago Fred. I think the steering wheel bit it bull, just a way to charge more back to VW.
I get the impression that the VW service department and the engineers do not have a clue what they are doing or talking about when it comes to fixing problems on the MK8.
Mine has been in 3 times in 4 weeks and still I get error messages and pops and crackles from the speakers
Any my squeaky suspension still squeaks but they say this is normal. Strange how my 14 year old jcw mini doesn’t squeak like my one year old Golf Gti.
They got one last chance to fix it or it’s getting px’d. Bored now of VWs incompetence.
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O and I need a new steering wheel! SOS issues…
Not the SOS unit itself?
They did the unit a few months ago Fred. I think the steering wheel bit it bull, just a way to charge more back to VW.
I get the impression that the VW service department and the engineers do not have a clue what they are doing or talking about when it comes to fixing problems on the MK8.
Mine has been in 3 times in 4 weeks and still I get error messages and pops and crackles from the speakers
Any my squeaky suspension still squeaks but they say this is normal. Strange how my 14 year old jcw mini doesn’t squeak like my one year old Golf Gti.
They got one last chance to fix it or it’s getting px’d. Bored now of VWs incompetence.
They do appear to be completely uninterested in customer service. Mind you they are in general good at offering cheap machine made coffee.
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My service department listen to what I say and issues have been fixed. Not been in since last August though as I have been waiting for the ‘big’ update. Have a suspicion that too many times they come out worse 😂
A neighbour has a golf R he got about a year ago. On chatting to him recently he did not have a clue about any of the issues etc so I wonder how many people either have been very lucky or don’t know what things should be like. Imagine not knowing about switching off lane assist!
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Thanks for replying. I checked the assist menu. There wasn’t an option to toggle ACC there, you could customise its operation but fundamentally it appeared to be enabled.
The assist menu did have toggles for the lane assist etc.
Its definitely there if you click the end of the left stalk....
Ah, I was referring to the menu accessed via the button on the dashboard which gives a menu on the infotainment screen. Anyway, the dealer phoned and confirmed they couldn’t get it to work either so it’s gone to the workshop.
Most likely they don't have a clue how to use it.
I'll give you that the instruction manual might as well not have been written, but "VW main dealer" might be presumed to actually have some knowledge of the products they sell, not least of which, I am sure a lot of staff are driving around in "demonstrators" that they use as their personal car seven days a week.
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I got the update a little over a week ago, all good so far :smiley:
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Just tried calling my local dealer and gave my reg I'm on software 1788. They said there is no software update listed for my car. I said I have a tpi number and she said it would come up through the reg if it was due an update..
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This is what is wrong with this crap. The fix is there, its documented but getting a dealer to do it...
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So mine was on 1788 and I had mine update a couple of weeks ago to the latest software. My VW dealer said you had to raise specific issues for you to get it! I told him what he wanted to hear and they did it.
If you look back through this post there is the report which includes TPI number you have mentioned. On that I think if details the specific issues. I would call them back and say you have some of those and you will likely be updated.
I have to say, since I have had mine update, it’s been spot on. Seems to load faster from start up and also the clock now appears on the main screen after switching off or opening the door. Never used to do that.
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My car was in back in November for all the usual issues it came out a load worse even then the service desk guy told me there working on a fix and when it's available they will call. Il go on armed with the Tpi number I think. Dealers are dummys
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There's no news yet on 16** software from what I understand - timescale still suggests sometime in Q1 2022
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I'm on 1788
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Covid and come and (almost) gone. Several vaccines have been invented and administered to millions. Meanwhile VW cannot fix a few minor software bugs within a similar timescale.
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Covid and come and (almost) gone. Several vaccines have been invented and administered to millions. Meanwhile VW cannot fix a few minor software bugs within a similar timescale.
Haha this made me chuckle 🤭. Mine goes back next Wednesday and they will be told I don’t want it back until it’s fixed end off ..! I’ve already emailed VWuk and told them exactly what I think of there handling of the situation (to be honest I think that fell on deaf ears)
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Covid and come and (almost) gone. Several vaccines have been invented and administered to millions. Meanwhile VW cannot fix a few minor software bugs within a similar timescale.
Nasa probably figured out most of the apollo programme in less time too...
Vag's software team need firing tbh.
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I'm on 1668 with the usual errors and had my first oil change service done yesterday, also a software update for the SOS system.
When I collected the car, the dealer told me I need a new steering wheel "to stop all of the assist system errors".
They were aware of the 'big' update but said they had no idea when the 16** version would be available-mind boggling considering the model has been on sale for almost 2 years...
Anyway, 2 week delivery on the steering wheel-I will post an update when it has been fitted and the car is completely error free :grin:
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So 1890 seems good so far apart from the fact that my headlights are now on all the time! And yes I have checked the settings and they are set to auto…🙄😂
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So 1890 seems good so far apart from the fact that my headlights are now on all the time! And yes I have checked the settings and they are set to auto…🙄😂
Interesting you mention this, I think mine is doing the same....
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I had the Software on my GTI updated (from 1803) to version 1890 last week and two days later (no idea if it is related), my car alarm went off for no apparent reason and stayed on, and on, and on.....!!
I was standing 30 yds away from the car when the alarm went off, and I could see that there wasn't a soul anywhere near it but, no matter what I did, it refused to deactivate. After 10 minutes or so of trying to turn it off with the key fob, and checking all of the doors etc it was still screeching away incessantly, so I started the engine, popped the fob in the key recess in the centre console and decided to head straight to the nearest VW dealers, situated about 10 miles away. I got about a mile down the road before the squealing noise stopped as suddenly as it had started, so I turned home, rang the dealers and booked it in for the fault to be investigated in slower time.
The dealers have now checked out the car and (Guess what?) they found a software issue. They have updated J533 (whatever that is?) and claim that this has resolved the problem.
We'll see! :rolleyes:
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J533 is the CAN Gateway module.
Yup, there are loads of software driven components that all talk to each other in your car...
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Sounds like 1890 is not the all important 'fix-all' update that we are waiting for. I don't have big problems but the little problems are starting to annoy me more and more as we wait. VW may never get another order from me and I've had 4 Golfs, a Polo and a Tiguan in the past.
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Checked my car lights again today while the bright sun was out and they are definitely on all the time now. Sod it, they can just stay on the car isn’t going back for another fault finding two days at VW.
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I reckon you might be able to OBD11 a fix for the headlights... its going to be in the setup for DRL mode.
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I reckon you might be able to OBD11 a fix for the headlights... its going to be in the setup for DRL mode.
That might be possible but I'd be damned if I'd do VW's job for them. The car must be under warranty and they should fix it.
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About to place a deposit on a GTI registered in June ‘21 running 1803. Is it worth insisting on the software update pre-purchase or live with it a while and see what issues arise first?
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Yes definitely get them to upgrade it 1890!!!!
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I had the Software on my GTI updated (from 1803) to version 1890 last week and two days later (no idea if it is related), my car alarm went off for no apparent reason and stayed on, and on, and on.....!!
I was standing 30 yds away from the car, when it went off, and I could see that there wasn't a soul anywhere near it but, no matter what I did, it refused to deactivate. After 10 minutes or so of trying to turn it off with the key fob, and checking all of the doors etc it was still screeching away, incessantly, so I started the engine, popped the fob in the key recess in the centre console and decided to head straight to the nearest VW dealers, situated about 10 miles away. I got about a mile down the road before the squealing noise stopped as suddenly as it had started, so I turned home, rang the dealers and booked it in for the fault to be investigated in slower time.
The dealers have now checked out the car and (Guess what?) they found a software issue. They have updated J533 (whatever that is?) and claim that this has resolved the problem.
We'll see! :rolleyes:
That exact same thing happened to me twice on the software 1788 or whichever it is. Took mine in, they put me on 1890 and said they couldn’t find any issue with the alarm other than two fault codes and that they had reset them! This only ever happened when I was stood in the kitchen and the car is parked on the drive along side the kitchen wall. Whenever it happened I looked at my key and the red light was flashing. I guess that could be for the lock on approach as it’s picking the key up! Guess what, my settings say this is turned off but continues to do it at least one or twice a day!
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So 1890 seems good so far apart from the fact that my headlights are now on all the time! And yes I have checked the settings and they are set to auto…🙄😂
Having checked mine it appears they do not stay on all the time, thank god :grin:
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Reading this thread I'm wondering if I should keep my Ford Focus order instead
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Reading this thread I'm wondering if I should keep my Ford Focus order instead
Was set on getting the mk8 GTI. Another car/brand didn't even cross my mind at all, especially having 3 Golfs in the past. The thing that has prevented me is reading about the countless software problems most people are having and a close friend of mine who has basically had enough. Then I thought I'd wait until the facelift, especially for VW to fix all the issues for good, and also considering it's a 12-13 month wait at the moment for an order.
VW have had over 2 years to fix the issues and they still haven't managed to, it's crazy! Now I've got a test drive booked for this weekend in a BMW 3 series. A bit more pricey but rather that than spend my time dealing with the issues. May change my mind once the 8.5 comes, but who knows.
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BMW have some slightly different approaches to the chip supply problems... they simply delete spec that they don't have the parts for!
And that can happen after you have ordered.
Currently the 3 series doesn't get a touch screen for example, but thats not the end of it with them and other options are being deleted left right and centre.
As for software problems in general, I was reading a long thread on Reddit about Tesla software problems the other day - it didn't sound all that different to VW.... and then others were chipping in with that they had other marques and they were plagued with software issues too.
I think all of this is largely symbolic of the current supply problems and the move to software defined cars.
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BMW have some slightly different approaches to the chip supply problems... they simply delete spec that they don't have the parts for!
And that can happen after you have ordered.
Currently the 3 series doesn't get a touch screen for example, but thats not the end of it with them and other options are being deleted left right and centre.
As for software problems in general, I was reading a long thread on Reddit about Tesla software problems the other day - it didn't sound all that different to VW.... and then others were chipping in with that they had other marques and they were plagued with software issues too.
I think all of this is largely symbolic of the current supply problems and the move to software defined cars.
I'm coming from an 840 gran coupe which had been faultless so....hmmmm...
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I had 2x in car updates last night, lights now turn off. Go figure.
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That's interesting. I wonder if they have enabled the second update channel in 1890...
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That's interesting. I wonder if they have enabled the second update channel in 1890...
What would that actually do? This isn't from a Mk8 but another MIB3 equipped car, and always wondered what the option might be used for.
(https://i.postimg.cc/DfHvdZtY/IMG-6848.jpg) (https://postimages.org/)
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Its used on the ID3 for full remote software update over the air...
Hasn't been enabled on the Mk8 to date, I just wondered whether the change Ubique said happened was it being enabled on 1890 - it is possible!
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So 1890 seems good so far apart from the fact that my headlights are now on all the time! And yes I have checked the settings and they are set to auto…🙄😂
there is an option to choose how early the automatic headlights turns on. have you tried that?
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So 1890 seems good so far apart from the fact that my headlights are now on all the time! And yes I have checked the settings and they are set to auto…🙄😂
there is an option to choose how early the automatic headlights turns on. have you tried that?
It seems to sorted out now, had an in car update that after I downloaded it turned off the lights.
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It's been a while now since this thread was set up and I know the s/w issue has been a hot topic throughout.
I'd find it helpful to know what version people are on now and, for those who have managed to get an update, whether it has proved to be better/the same/even worse.
I'd organise a new poll but I'm a dinosaur so it will need someone young, bright and knowledgeable to do that but if we can't find anyone like that maybe @fredgroves could give it another go. :wink:
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Today's new SW 1890.
The start with 1803 was about 2-3s.
Now it's under 1s.
(https://i.postimg.cc/tgmBTmKY/1890.jpg) (https://postimg.cc/JyZNYK4L)
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It's been a while now since this thread was set up and I know the s/w issue has been a hot topic throughout.
I'd find it helpful to know what version people are on now and, for those who have managed to get an update, whether it has proved to be better/the same/even worse.
I'd organise a new poll but I'm a dinosaur so it will need someone young, bright and knowledgeable to do that but if we can't find anyone like that maybe @fredgroves could give it another go. :wink:
I’m on the original 1664 with no faults ….. I had a new steering wheel and loom,one update and one safety recall and everything is now ok.
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It's been a while now since this thread was set up and I know the s/w issue has been a hot topic throughout.
I'd find it helpful to know what version people are on now and, for those who have managed to get an update, whether it has proved to be better/the same/even worse.
I'd organise a new poll but I'm a dinosaur so it will need someone young, bright and knowledgeable to do that but if we can't find anyone like that maybe @fredgroves could give it another go. :wink:
I’m on 1668 bill, I have had 1 update about sep last yr can’t remember what it was. Mine goes back tomorrow to either be totally fixed or straight to scrap yard..!!! 🤪 besides the rattle/ noise from front passenger side I’ve so many different software problems I’ve just give up to the point my local dealer has a 2019 tcr that I’m beginning to think might be a good choice, the only problem is will I be r3gret it as my clubby is a great car to drive ( personally much better than my 7.5 gti performance I sold
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It's been a while now since this thread was set up and I know the s/w issue has been a hot topic throughout.
I'd find it helpful to know what version people are on now and, for those who have managed to get an update, whether it has proved to be better/the same/even worse.
I'd organise a new poll but I'm a dinosaur so it will need someone young, bright and knowledgeable to do that but if we can't find anyone like that maybe @fredgroves could give it another go. :wink:
Basically if you haven't got 1890 you've got software problems of some kind... whether it annoys you or not, they are there.
If you were on 17xx or 18xx you can try to get an upgrade now, if you are on 16xx (like me) you'll have to wait.
I've not seen anyone with 1890 report they have problems still (the AC sync thing is a "function" rather than a bug, although I did read of a possible way to get it, at the sacrifice of something else!)
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It's been a while now since this thread was set up and I know the s/w issue has been a hot topic throughout.
I'd find it helpful to know what version people are on now and, for those who have managed to get an update, whether it has proved to be better/the same/even worse.
I'd organise a new poll but I'm a dinosaur so it will need someone young, bright and knowledgeable to do that but if we can't find anyone like that maybe @fredgroves could give it another go. :wink:
Basically if you haven't got 1890 you've got software problems of some kind... whether it annoys you or not, they are there.
If you were on 17xx or 18xx you can try to get an upgrade now, if you are on 16xx (like me) you'll have to wait.
I've not seen anyone with 1890 report they have problems still (the AC sync thing is a "function" rather than a bug, although I did read of a possible way to get it, at the sacrifice of something else!)
This might sound like a stupid question but why can’t my car be updated to 1890 …?
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It's been a while now since this thread was set up and I know the s/w issue has been a hot topic throughout.
I'd find it helpful to know what version people are on now and, for those who have managed to get an update, whether it has proved to be better/the same/even worse.
I'd organise a new poll but I'm a dinosaur so it will need someone young, bright and knowledgeable to do that but if we can't find anyone like that maybe @fredgroves could give it another go. :wink:
I’m on 1668 bill, I have had 1 update about sep last yr can’t remember what it was. Mine goes back tomorrow to either be totally fixed or straight to scrap yard..!!! 🤪 besides the rattle/ noise from front passenger side I’ve so many different software problems I’ve just give up to the point my local dealer has a 2019 tcr that I’m beginning to think might be a good choice, the only problem is will I be r3gret it as my clubby is a great car to drive ( personally much better than my 7.5 gti performance I sold
Your car sounds like it has the same rattle as mine, along with all the faults. Mines going back in to the dealer on Thursday.
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Currently on 1788, mine has gone in to the dealer today with a list as long as your arm on the software faults. I've just had lots of notifications from VW We connect saying my infotainment has been deactivated.... I hope this means the new software is being installed as we speak!
One new issue I had last week was half of the screen just going off. It still worked, just couldn't see what I was doing. Anyone else experienced that?
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I had 2 over the air updates this om. Main beam fix and ambient lighting was all I caught.
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This might sound like a stupid question but why can’t my car be updated to 1890 …?
Because you are on 16xx and they haven't released the upgrade for that?
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This might sound like a stupid question but why can’t my car be updated to 1890 …?
Because you are on 16xx and they haven't released the upgrade for that?
I’ve just got back from dropping car of at dealer actually spoke to service manager told him about all the faults showed him video evidence and audio of the rattle. Also told him that if it’s not fixed this time the car will be gone and as far as I’m concerned the last VW i will buy , he genuinely seems to take everything I said in and also said he wouldn’t be happy if it was his car. Then as a courtesy car he brought round a £40k Arteon
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Well I said I'd post after my new steering wheel was fitted and that was done yesterday.
I've done 200 miles since and...not one error has popped up!
One query-on my old steering wheel controls, a short press on the + and - buttons would increase or decrease the ACC speed in 1mph increments while a long press would do 5mph increments.
Since the new steering wheel was fitted, the 1mph increment facility has disappeared-is this a fault or has that facility been removed on the new steering wheels?
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My GTI Clubsport is off to the dealers to get software updated....when I ran a VCDS scan, the amount of errors and issues that the modules reported was somewhat terrifying. It's a 2021, and has 16XX software.
Drove 100 miles to Dublin and during the trip I got spammed with SOS system failure and travel assist failure every 10 seconds for the best part of 45 minutes. Keyless entry also doesn't work, nor does the unlock on approach. Error on the day of collection with the parking brake, and the online services fail intermittently. Not sure what sort of Friday afternoon car I've bought but I'm really hoping this solves it.
Bit disappointing really, to be honest, I absolutely love the car, it's my 4th VW, but I don't think I've ever gotten into a car that feels as unfinished/buggy as this MK8.
Hoping I don't have to go down the route of looking at this '30 day/1000 mile' swap guarantee in the approved used programme.
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My GTI Clubsport is off to the dealers to get software updated....when I ran a VCDS scan, the amount of errors and issues that the modules reported was somewhat terrifying. It's a 2021, and has 16XX software.
You won't get a fix for 16xx for now - its coming but "Q1"
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Apparently my software had to be reconfigured (whatever that is) as far as all the errors they haven’t found any logged even after I sent them all the pics and videos of an extremely slow start up. So I’ve decided if I have 1 more problem when I pick car up tomorrow then it’s gone and I’ll buy a push bike least that can’t go wrong all the time. The only good thing about it has been a £40k Arteon they loaned me
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Apparently my software had to be reconfigured (whatever that is) as far as all the errors they haven’t found any logged even after I sent them all the pics and videos of an extremely slow start up. So I’ve decided if I have 1 more problem when I pick car up tomorrow then it’s gone and I’ll buy a push bike least that can’t go wrong all the time. The only good thing about it has been a £40k Arteon they loaned me
Same answer I keep getting - despite showing them the photos of the warnings on the dash, none of the faults get recorded. So they won’t change the steering wheel, which seems to fix?
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So frustratingly, even after showing them some of the faults first hand and video evidence of others, the check they ran gave no fault codes and therefore they didn't update my software. They did some things (suspect a hard reset) and within minutes of driving off, the faults start again! Disappointed is an understatement. My car is now logged on their system for the update towards the end of the quarter, why they couldn't have done it, I'm not sure...
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So frustratingly, even after showing them some of the faults first hand and video evidence of others, the check they ran gave no fault codes and therefore they didn't update my software. They did some things (suspect a hard reset) and within minutes of driving off, the faults start again! Disappointed is an understatement. My car is now logged on their system for the update towards the end of the quarter, why they couldn't have done it, I'm not sure...
I think it’s because they have yet to receive the update from Germany, to be able to apply it to the vehicle. Mine is in this morning. Showed them a video of the warnings. There seems to be more knowledge on here than the dealers
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So frustratingly, even after showing them some of the faults first hand and video evidence of others, the check they ran gave no fault codes and therefore they didn't update my software. They did some things (suspect a hard reset) and within minutes of driving off, the faults start again! Disappointed is an understatement. My car is now logged on their system for the update towards the end of the quarter, why they couldn't have done it, I'm not sure...
Is that because you are on 16xx?
If so, they don't have the fix for that yet!
As for the faults not logging, I have a theory - the actual "faults" are mainly timeout ones when you start the car from cold. Things (subsystems) take a bit too long to come up, which throws the error. However these type of errors are not logged in the diagnostic log.
You can see (or rather not see) in OBD11.
The fix probably just adds retries or extends timeouts...
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I'm on version 1788 so should have been good to go.
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So even though I’m on 1890 the keyless has started to be intermittent again. Also had the alarm go off again yesterday whilst I was stood in the kitchen opposite the car on the drive way!
Also, anyone know how I update radio station art work? Just spotted this on eBay. Crazy VW can’t sort this and now people are making money on it!
https://www.ebay.co.uk/itm/UK-Radio-Station-Logos-VW-Golf-Mk-8-supplied-on-USB-Memory-Stick-GTI-R-GTD-/185293513648?mkcid=16&mkevt=1&_trksid=p2349624.m46890.l49286&mkrid=710-127635-2958-0
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So not the same as with the mark 7, where you just download to a USB from the VW website and then add them yourself?
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I have found the link on VW website but my laptop won’t download it! Has anyone tried this on their MK8 and it’s worked?
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In the litany of issues, has anyone else had their steering wheel heating choosing to come on when you start the car? I’ve changed the setting for it in the climate window and it still does it. Also, it’s not me accidentally pressing the button!
Out of interest what is the temperature threshold for the automatic switch on if you have it enabled?
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Mine has been doing when its cold didn't in summer. It doesn't seem to do it all the time, I had read that it should come on below a certain temperature but diving into the settings that seems to be one it doesn't remember when you turn the engine off (like temperature Sync)
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I've had the 1890 update and guess what still travel assist error and constantly and sos error.
Also now aswel on climate control menu press sync and I get sync on the passenger side temp setting change the drivers and nothing works the word sync is on passenger side. Is this right?
Another thing when the car is locked the headlights stay on first I thought its the coming home feature but I left it and they were still on after 30 mins I had to physically try turn off auto in the car!
Does anyone else still have these issues after the new update?
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I’ve not noticed any of those issues (yet).
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I've seen someone somewhere else say that their new mk8 had been delivered (in the UK) with 1788.
(and the steering wheel already replaced)
Only got my GTI yesterday and what people have listed is what I have
Mine had 1788, when it was delivered, but it was updated to 1803 within a few weeks and it's now on 1890.
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So I have had the latest software update for around 4-5 weeks with no issues, until that is, the last two days. I have had parking sensor fault messages for the front only. The sign recognition has ping up saying it’s ‘currently unavailable’ and then today, twice, the SOS ping saying ‘currently unavailable - contact your local workshop’. Looks like the big fix causes my issues in my case, as I have not had any of those before! Oh well, back to VW we go!
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So my car went into this morning for the above issues. Just had a video and they are saying it’s the antenna and module that is faulty and will need replacing. This is what is causing the SOS fault. Strange but they are saying prob the keyless is linked to it which I don’t buy for one minute. So will have to be booked back in! That will be four times in 8 months on a brand new car is totally unacceptable. I know some on here have been in far more but I’ve had enough.
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I’m currently driving a Mercedes A class diesel. My poor GTI is at the body shop for extensive repairs after I was hit by another car who drove straight into me when turning right.
I don’t miss the constant bongs from things deciding not to work that day. It’s interesting to have buttons to press too.
Can’t believe 10 months on ( for me) and no real fix it appears for most of us.
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So my car went into this morning for the above issues. Just had a video and they are saying it’s the antenna and module that is faulty and will need replacing. This is what is causing the SOS fault. Strange but they are saying prob the keyless is linked to it which I don’t buy for one minute. So will have to be booked back in! That will be four times in 8 months on a brand new car is totally unacceptable. I know some on here have been in far more but I’ve had enough.
The SOS unit rebooting is definitely a SOS unit problem. Software won't fix that.
I've still not got mine replaced...
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Fred, Is that because you haven’t had chance to book it in or because waiting for the part? They said to me they had to order the part from Germany. Hoping there isn’t a shortage of these!
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It was supposed to be a recall programme... Not that I've been contacted
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Some TPI updates under reference 2063230/4 about 17** and 18** software upgrades - there is now an updated 1896 version to replace the earlier 1890.
No news yet for those on 16** versions.
(https://i.postimg.cc/vHTkjWJb/Screenshot-2022-03-07-at-21-25-08.png) (https://postimg.cc/gn9gL6cT)
(https://i.postimg.cc/2SBJjCjt/Screenshot-2022-03-07-at-21-25-16.png) (https://postimg.cc/Hrd3BDy0)
(https://i.postimg.cc/SQTtWnJ5/Screenshot-2022-03-07-at-21-27-25.png) (https://postimg.cc/9z9p2FPt)
(https://i.postimg.cc/WbdYSsZ4/Screenshot-2022-03-07-at-21-27-36.png) (https://postimg.cc/gnPK2FN9)
(https://i.postimg.cc/BQRYVR5B/Screenshot-2022-03-07-at-21-27-57.png) (https://postimg.cc/xcy3kx4X)
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So what's this meant to fix over the 1890
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So what's this meant to fix over the 1890
Its in the TPI!
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Wonder whats taking so long for the 1810 update in the UK and Ireland.
In other countries 1810 has been out for a couple of months and now the 1896 update has arrived and includes updating the existing 1810 software.
For Golf 8 built before week 48/2020:
1. 166X - 1810 -1896
For Golf 8 built from week 48/2020 onwards:
2. 178X - 180X - 1896
As you can see finally the two branches of software 16xx and 17xx/180x are now developed as one for all My20/21/22 models.
Also looking at the 166x update to 1810 (from other countries) and 1896 the device part number changes:
816B - 816F - 816G
or
816C - 816H - 816J
And with My22 the 816F/G/H/J are all only Discovery Pro models while the 820X are Discovery Media.
So to retain the 816 as Media some coding has been done to disable the Dual map display option and whatever else is only available on the Pro.
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So what's this meant to fix over the 1890
Its in the TPI!
Yeah the first one hasn't worked for me and it seems numerous others at my local dealership for the fixes it said it was supposed to fix
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My biggest concern is there appears to still be no fix for 16XX and despite saying Q1 it makes me wonder if there ever will? We will be come the forgotten software pinoeers!!!!
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My biggest concern is there appears to still be no fix for 16XX and despite saying Q1 it makes me wonder if there ever will? We will be come the forgotten software pinoeers!!!!
Massimo is saying that there is a fix.... just not in the UK for some strange reason...
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I found on VW Erwin (Only in German language) the 1896 update for 166x. Number is 2066316/1. The 1810 update TPI number 2065216/6 has been discontinued with reference to 1896 TPI.
The difference between 2065216/x and 2066316/x, apart from the infotainment software from 1810 to 1896 and the various control units getting updated, is the missing PRcode L0L (Steering on the Right) which means it will be available for Ireland and UK also.
There are also 2 new TPI for 1896:
2066384/1 for My21 with 17xx/18xx updated to 1896
2066071/1 for My22/My23 with17xx/18xx updated to 1896
For now only in german…
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Mine has been in the dealers - same issue as some people are saying here: "SOS unavailable", "Travel assist unavailable", "Rear traffic alert disabled", "Rear parking sensors disabled".
They updated the software which didn't fix it, so now they're replacing the steering wheel. Car has been with them since the end of February, still no sign of being fixed. Apparently the VW approved resolution is to replace the steering wheel, but its on back order, so it'll have been with them for 3 weeks+ by the time I get it back. I hope this fixes it or I'll be returning the car, this is becoming a joke.
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Mine has been in the dealers - same issue as some people are saying here: "SOS unavailable", "Travel assist unavailable", "Rear traffic alert disabled", "Rear parking sensors disabled".
They updated the software which didn't fix it, so now they're replacing the steering wheel. Car has been with them since the end of February, still no sign of being fixed. Apparently the VW approved resolution is to replace the steering wheel, but its on back order, so it'll have been with them for 3 weeks+ by the time I get it back. I hope this fixes it or I'll be returning the car, this is becoming a joke.
Mine has been in today for the same issues. It was in last week for them and they said it was the antenna in the shark fin on the roof that was faulty. Today a new one was fit and they have put me on the last eat software 1896. It’s fix the sos fault so far. I ended up complaining to VW UK last week and they have done my first service for free. Just worth knowing for people in the same position but don’t want to reject the car. Push them for some good will.
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I’ve also got the "Emergency SOS error Please contact the workshop" message up now and the light next to the button is red. I’ve read on another forum this results in the module being replaced?
Is there a way to disable the SOS feature so the error message goes away and doesn’t come back? I didn’t really care for it anyway and will get it sorted when there’s a definitive fix.
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My Ed45 is due to be delivered next Thursday, I have asked the dealer to update to the latest software and sent them the TPI sheets for the 1896 iteration ; I had a call from them saying they can't just update the software, if they find any of the issues in the TPI when doing the PDI then they can look to update it, I'm a little concerned now that @Carl_45 has an issue already...
Has anyone else done the same as me and had luck with the dealer updating the software before delivery?
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My Ed45 is due to be delivered next Thursday, I have asked the dealer to update to the latest software and sent them the TPI sheets for the 1896 iteration ; I had a call from them saying they can't just update the software, if they find any of the issues in the TPI when doing the PDI then they can look to update it, I'm a little concerned now that @Carl_45 has an issue already...
Has anyone else done the same as me and had luck with the dealer updating the software before delivery?
Congrats on your car eventually arriving btw!
I wouldn’t start to panic just yet, from what I’ve read, the SOS issue appears to be a true hardware fault, at the end of the day, if the hardware develops a fault due to whatever physical defect and the software detects it, the software has work well. I have no other issues other than the SOS…. Touch wood if you’re superstitious!
There’s a few annoyances, like the lame keeping aid if your trying to make progress past traffic, but the Brocky method (indicator stork button) takes care of that, and it’s not fault it’s the limitations of the tech.
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My Ed45 is due to be delivered next Thursday, I have asked the dealer to update to the latest software and sent them the TPI sheets for the 1896 iteration ; I had a call from them saying they can't just update the software, if they find any of the issues in the TPI when doing the PDI then they can look to update it, I'm a little concerned now that @Carl_45 has an issue already...
Has anyone else done the same as me and had luck with the dealer updating the software before delivery?
Congrats on your car eventually arriving btw!
I wouldn’t start to panic just yet, from what I’ve read, the SOS issue appears to be a true hardware fault, at the end of the day, if the hardware develops a fault due to whatever physical defect and the software detects it, the software has work well. I have no other issues other than the SOS…. Touch wood if you’re superstitious!
There’s a few annoyances, like the lame keeping aid if your trying to make progress past traffic, but the Brocky method (indicator stork button) takes care of that, and it’s not fault it’s the limitations of the tech.
Thank you, going straight to my Detailer so won't get to drive until end of the month, even so, really looking forward to it now!
OK, perhaps I'll just ease of a bit stressing the point to the dealer, I am one that wants to keep my cars away from the dealer as much as possible, hence the reason for wanting the latest software from day one!
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So the TPI 2066316/1 for updating the 16xx software to 1896 is out in the UK and Ireland.
3 other TPI's point to this 2066316/1 as the solution:
2065214/2 - We Connect: message for emergency call system/online services not available/event entry U178500 (MOD3.2)
2063712/5 - Driver assistance systems, rear view camera: picture sometimes too dark/shown with delay
2066464/1 - We Connect: "Become main user" not possible/fails (SW16xx, SW1810) [MOD3.2]
There are other TPI's too but in German for now like Keyless Problems(2060781/4), side-assist or parking sensors not working(2064061/4) and various errors and problems with 16XX (2065241/3).
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I’ve also got the "Emergency SOS error Please contact the workshop" message up now and the light next to the button is red. I’ve read on another forum this results in the module being replaced?
Is there a way to disable the SOS feature so the error message goes away and doesn’t come back? I didn’t really care for it anyway and will get it sorted when there’s a definitive fix.
When I got my CS i used to get this regularly The SOS unavailable which then led to "contact workshop" . I had an OCR update in September last year and its gone away. The only thing I get is an occasional sensor unavailability that resets after about 10-15s but doesn't stay on or tell me to contact the workshop like it used to.
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Nice of the dealers to contact us and tell us there is a new software update out for our glitchy cars…
Instead we have to call up and beg with a specific list of problems to be even considered for the update.
I’m still getting sos errors, parking sensor errors, reversing cam won’t even work sometimes and even went into limp mode the other day on my 1666.
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I have had my GTI software upgraded from 1668 to 1896
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I have had my GTI software upgraded from 1668 to 1896
:shocked: :shocked: :shocked:
Wow!
Thats good news!
I saw Massimo say it was released to the UK but not seen anyone have it done yet.
Is it a noticeable improvement?
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Probably too soon to say for sure but I’d say so. Managed a 5 hour round trip without issue (after the usual logging in, primary user faffing on a fresh install)
Climate sync still doesn’t work, but the rest of it seems better.
Strangely the 4 ‘buttons’ in the centre of the dash now make a clicking sound…
They also took the engine cover off as part of a recall. Awaiting a new one…
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It appears that 1890 isn’t completely without fault…..
I think Eliot Carver has been at my car!! I noticed last night when I pulled up at home that my sat nav thinks I’m about 3 miles south than my true location. I was watching it this morning and it’s the same, it was going away from my destination as I headed south towards work.
Anybody else had this? I suspect since the clock change (which updated automatically btw)?
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It appears that 1890 isn’t completely without fault…..
That seems to be the general consensus on other forums where owners have had the 1890 software update - still a few gremlins lurking in there…………..
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It appears that 1890 isn’t completely without fault…..
Which is why there is a 1896 ;-)
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Climate sync still doesn’t work, but the rest of it seems better.
The only thing I was hoping would be brought by a software update :shocked:
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It appears that 1890 isn’t completely without fault…..
I think Eliot Carver has been at my car!! I noticed last night when I pulled up at home that my sat nav thinks I’m about 3 miles south than my true location. I was watching it this morning and it’s the same, it was going away from my destination as I headed south towards work.
Anybody else had this? I suspect since the clock change (which updated automatically btw)?
Carl, I had this when I was put into 1890 and then my SOS fault appeared. It went in and they replaced the antenna module on the roof and update to 1896 and it’s back to normal so not sure if it was the software, antenna or both!
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Ok thanks, I’ve been meaning to book it in for the SOS fault so looks like a trip to the dealer is overdue.
I’ve also noticed today, that I’ve not had a data connection and I keep getting a pop up about road sign recognition being limited. Maybe if it’s all one common antenna module it would explain everything.
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Ok thanks, I’ve been meaning to book it in for the SOS fault so looks like a trip to the dealer is overdue.
I’ve also noticed today, that I’ve not had a data connection and I keep getting a pop up about road sign recognition being limited. Maybe if it’s all one common antenna module it would explain everything.
I had that error too. It’s all linked. Once they have changed the antenna then you should be good to go.
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Thanks for that reassurance. I can forgive hardware errors, I had this horrible feeling I was beginning the world of pain that you guys have been having on the earlier cars chasing software faults.
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So I got my car back today; steering wheel has been replaced. Now I have issues with parking sensors not working, rear traffic alert busted, and a bunch of others. This feels like an endless loop of terrible software :( they had my car for 6-7 weeks due to steering wheels being on back order.
I work in software engineering and it honestly feels like we're beta testing this rubbish
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So I got my car back today; steering wheel has been replaced. Now I have issues with parking sensors not working, rear traffic alert busted, and a bunch of others. This feels like an endless loop of terrible software :( they had my car for 6-7 weeks due to steering wheels being on back order.
I work in software engineering and it honestly feels like we're beta testing this rubbish
Based on this and the multitude of similar tales here I'm never going to upgrade my software. 2 years to go on my lease and then they can have it back. I'm fortunate that I've only had minor issues and I don't think the car would be any better if it was 'upgraded'
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(https://i.postimg.cc/KcM3PDxW/9-B394-AB0-1275-4-DFE-8-A05-FC8992-EA6-D3-A.jpg) (https://postimg.cc/jCRjKNW6)
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Visited my VW dealer in Chester on Monday re recall regarding the Engine cover. I mentioned the numerous problems I was encountering with Software version 1668. When I collected my Golf I was informed that they had updated the software to version 1896.
Maybe it is too early for a final "judgment" but it does appear that 1896 is more stable.
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Well this is weird and interesting. I got an alert on my car this evening that an OTA update is available, except this time it looked different. A few pages detailing the updates involved and when I tapped “Download” it kicked off but it looks huge - 3.5GB!! It seems like it’s the full software update that you would normally need to go to the dealers to get??? Crazy thing is, it takes so long that you just have to leave it do it’s thing on the driveway / garage with the ignition on if you want it to finish! Which will surely leave the battery flat. More bizarre stuff from VW software department.
Here’s mine, 2.GB in… I left it running (ignition on) with car in garage. It does seem to pick up from where it left off if you switch it off / on.
I just wonder how long the install takes once the download finishes… If ever.
(https://i.postimg.cc/MHXKBdzJ/7-D6-BD5-FD-E49-F-4-D82-9878-B027-F347-B42-E.jpg) (https://postimg.cc/K3S2S7K0)
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I'd guess it's a map update
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It’s more than that.
(https://i.postimg.cc/hvjZ4XTp/2-F98-F280-9-CA3-45-E6-982-D-80-CA59977-DDD.jpg) (https://postimg.cc/ygMyvYfZ)
(https://i.postimg.cc/SsVtp62n/5-B07-A9-AC-8-FBC-439-D-A6-F5-F8-F3118-C159-F.jpg) (https://postimg.cc/622hrGhK)
(https://i.postimg.cc/6qmj8Bhw/98465-B30-7-FA3-463-C-A06-F-CD8-A13-F85-CC6.jpg) (https://postimg.cc/gL3q5F5B)
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3.5gb system update :laugh:
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Yeah, crazy :laugh:
To me, it looks like its the full "896" firmware update that's much talked about on here, i.e. the latest firmware that apparently solves the issues. But 3.5GB OTA.... its not really practical is it. I just wonder how long the installation bit takes once it downloads (if it downloads).... the average owner is not going to bother with all this.
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Done.
My software version has gone from 1804 to A896. So yeah, it seems VW are now pushing full OTA updates.
(https://i.postimg.cc/rwVX0Nxw/15008-F52-2428-4106-82-A1-40-C153-B9-DF45.jpg) (https://postimg.cc/1fjYb6vk)
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This site hinted at something like this earlier this week
https://www.facebook.com/mqbcoding/posts/5177492142310635
(https://i.postimg.cc/4x0dFgwX/Screenshot-2022-05-11-at-11-40-30.png) (https://postimg.cc/5Xwb6DZr)
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So if I’m already running 1896 I won’t get this update?
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So if I’m already running 1896 I won’t get this update?
No. You already have it. The update is in 2 parts. First part upgrades you to A896. 2nd part (about half the size) gets you 1896.
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Do I really want the 1896 software?? Touch wood, I've had no issues with my 1890....🤷♂️
What do people advise?
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Do I really want the 1896 software?? Touch wood, I've had no issues with my 1890....🤷♂️
What do people advise?
I suspect that if/when this OTA update appears on your system, the car will continually nag you to download it... so if only to avoid that irritation, I'd go ahead.
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I suspect that if/when this OTA update appears on your system, the car will continually nag you to download it... so if only to avoid that irritation, I'd go ahead.
How long do you think it took to download in total?
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My car went in 2 weeks ago for the engine cover recall. As I was getting a message that traffic signal recognition was restricted and also, despite displaying the correct track to play from my iPod, the track wouldn't play using either the play button on the touchscreen nor could I move the track forward or back using the touchscreen or the steering wheel buttons. About once every 4 or 5 weeks the parking sensors would also fail for the duration of the journey as well. I mentioned these problems and the car was kept in overnight and the software update to 1896 applied. This has fixed all the faults (so far)and strangely seems to have sharpened the throttle response and made the DSG box respond better too. I was selecting S when joining a roundabout or exiting a junction, but now I'm happier to leave it in D. Not sure why this should be and I appreciate it's going to be subjective but I've had the car for 18 months and 17000 miles so I'd like to think something has changed! Don't know if anyone else has noticed this or perhaps my car had a problem before. Certainly the throttle was a bit mushy, more noticeable than my previous manual 7.5 GTi, but I put that down to the fact that this one was automatic.
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I suspect that if/when this OTA update appears on your system, the car will continually nag you to download it... so if only to avoid that irritation, I'd go ahead.
How long do you think it took to download in total?
Quite a long time, but it was a bit stop/start. I left the ignition on (car parked in garage) and checked on it periodically. On a couple of occasions the ignition had shut down itself and I had to start ignition again. Also got warnings that the 12V battery was low, so this is all really a bit of a faff... you'd almost need a trickle charger hooked up to the car battery! If it does shutdown, the download picks up from wherever it left off when you restart the car.
Once downloaded, you get a popup saying that the installation phase will take approx 30 mins and you should switch off the ignition and exit the car for this process.
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My car went in 2 weeks ago for the engine cover recall. As I was getting a message that traffic signal recognition was restricted and also, despite displaying the correct track to play from my iPod, the track wouldn't play using either the play button on the touchscreen nor could I move the track forward or back using the touchscreen or the steering wheel buttons. About once every 4 or 5 weeks the parking sensors would also fail for the duration of the journey as well. I mentioned these problems and the car was kept in overnight and the software update to 1896 applied. This has fixed all the faults (so far)and strangely seems to have sharpened the throttle response and made the DSG box respond better too. I was selecting S when joining a roundabout or exiting a junction, but now I'm happier to leave it in D. Not sure why this should be and I appreciate it's going to be subjective but I've had the car for 18 months and 17000 miles so I'd like to think something has changed! Don't know if anyone else has noticed this or perhaps my car had a problem before. Certainly the throttle was a bit mushy, more noticeable than my previous manual 7.5 GTi, but I put that down to the fact that this one was automatic.
I'm with you I noticed a sharper response and gear changes a good bit quicker on my gtd. Seems to have solved all glitches I was having I was so close to giving the car back
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(https://i.postimg.cc/Pxzs3Szh/Original.png) (https://postimages.org/)
(https://i.postimg.cc/KjGXdtJT/Updated.png) (https://postimg.cc/1njYFVxR)
A slightly different story with my over the air software update as I was on s/w version 1788 already. I saw the 'update available' message yesterday afternoon and hit the update button. It only took about 30 seconds and the one thing that has changed is the Navigation database version, as you can see from my before and after pics above.
I doubt anything else has changed, but as I was lucky and wasn't having many problems other the general lags, that's OK with me.
I'm guessing that us 1788 people won't get 1896 for a while yet.
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Yeah thats just a regular OTA update for the maps... They're small and quick and tend to happen relatively frequently.
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Thanks for confirming that Joe.
It's the first time I've done an OTA update, but I'll keep an eye out for the 1896 one and let you know when we 1788 people get it.
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Have received this information and there is a tpi for this for the technicians:
A software update for the infotainment system will be made available on the affected Golf 8 with infotainment software 17xx/18xx as an over-the-air update (OTA update).
This OTA update consists of two data packages and is made available via the actions OUB8 (Package1) and OUB9 (Package2).
First update is 3.5GB while second is 1.7GB
The respective software update is displayed on the display and control unit of the infotainment system and is carried out by the customer himself.
The online software update is available or will be available by the end of the second quarter of 2022.
In order to be able to carry out the OTA update, the following basic requirements must be met:
• Vehicle must be enrolled
(enrolled = The We Connect contract must be active and a main user or a Volkswagen ID must be assigned to the contract)
• Vehicle must have a primary user
• Vehicle must not be in privacy mode.
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I don't know why, after 11 months of ownership, but I'm now keen to get this big update. Is it being rolled out to everyone at the same time (i.e. within the next couple of weeks) or will some people be kept waiting longer.
I think it's the noted performance improvements that are whetting my appetite to be honest.
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You'll only get it if you aren't on 16xx...otherwise its a workshop visit
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Noted Fred. I'm on 1788 so hopefully I'll get it shortly. Will keep you posted. :smiley:
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Completed the second stage of OTA installation yesterday. Responsiveness of the infotainment system does seem to be improved somewhat. Seems a bit crisper. Didn’t have any faults etc prior so can’t comment on that aspect.
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Earlier this afternoon I pulled up next to a clubby at some traffic lights. I looked over to give a thumbs up to the clubby driver, he saw me and frantically motioned for me to wind my window down. I said “Hi” and he said “ what software are you running?” Then, “Do you know know to stop my SOS fault?” O the joys of GTI ownership…poor bugger.
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Love it :laugh:
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Love it :laugh:
I did shout the forums web address at him, not sure if he got it lol.
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:grin:
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Just picked up my car after it’s first service and work to deal with the engine cover and a pile of software bugs. Just need to re-setup everything.
I’m now on 1898 and the Climate sync issue is fixed!!!
(https://i.postimg.cc/NMSSVcmD/E337-A973-A6-C5-430-E-AAF9-D3-C1-A11408-D0.jpg) (https://postimg.cc/ZBPwBXfv)
This was the list I reported to them and apparently all now fixed. The ACC issue was a known one too.
- I have been getting an SOS fault coming up. Latest status is to take to a workshop.
I have been getting random failures of the assist systems coming up (e.g. parking sensors stop working)
The air-con never stays in Sync mode and needs to be changed on every trip.
I am having trouble pairing a second phone with the car. It rarely connects to my wife's phone (iPhone 11)
When using the phone via bluetooth (i.e. not carplay) it sometimes fails to transmit outgoing audio - so the driver can hear the other person, but receiver cannot hear the driver.
When driving with ACC pulling out to overtake it sometimes continues to brake down to 40mph, which while on the motorway is dangerous. I have had to override the slowing and accelerate manually to avoid an accident.
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First problem appears to be that I can’t login as primary user :undecided:
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Interesting that the climate sync issue is fixed. I'm on the same version and that's the one thing that is still not working. Everything else appears to be working properly.
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After a lot of faffing around I managed to get set up as primary user again, but by going through the shop signin instead of the user setup.
Can’t see anything much in the shop though
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The shop doesn't have much if you've got a performance golf, you've got it all already!
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I was hoping to get the 1896 update before I head to Cornwall for the half term break, but still no sign of it being available OTA for me. Oddly though I've had quite a few error messages about various assist systems being unavailable (lane assist, travel assist, emergency brake assist) after not seeing these in my first 11 months.
Now trying to get my dealer to do the update for me in their workshop, but they don't seem bothered and aren't even getting back to me.
0/10 for VW's customer service!
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Think Lane Assist being unavailable, might be a good thing. I reckon its dangerous
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Hello all,
Just booked my Mk8 GTI {Nov 20} into my local VW dealer after notification of new update{s}. They require the car for TWO DAYS according to VW. No idea exactly what is going to be changed etc. Neither had the dealer apart from saying "its required by VW."
It currently runs with the H56 Hardwear/1668 Software and has since new. No major issues with it really. I have a long trip planned post update so lets hope it behaves itself.....
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Mine was in for 2 days when it went in for its service Tony. I was told the software update took 4hrs on its own.
One issue I've found since, is that I can't seem to disable keyless entry. Used to work from the vehicle menu, but its still unlocking on approach. Just concerned as there's been a few thefts round my area in the last year or so of keyless motors.
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Don't worry about the keyless on the mk8... Its not like the old one. It's secure at the moment.
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Here you go, my writeup on how it works:
https://www.golfgtiforum.co.uk/index.php?topic=287612.0
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Thanks for that update.
I'll update if I notice anything not operating as it should post dealer visit.
Still no word from VW about a replacement engine cover either. Blank looks all round at dealers.
Stay happy.
T.
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I am due to collect a 2021 Mk 8 GTI this week. What is the latest software version I should try to get the vW dealer to load before I collect it? Excuse my ignorance but what menu shows what is currently installed?
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I think 1896 is the latest version so you should get that.
It's an option in the 'settings' menu that'll show what version you have.
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Yes make sure you've got 1896 as that then should get further updates over the air rather than dealer visits.
According to most people, that version finally addresses all of the software problems.
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Got 1896 yesterday. Think it took about 6 hours. As others have said, all personal settings had gone, eg door locking, phone, and primary user (We Connect). Took about an hour of messing with primary user, as it kept saying unable to find, but eventually it was reinstated. think it took about 6 or 8 attempts
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So mines in for two days at the end of the month,
Has anyone who was on 16XX and had the latest update got a photo of the software version screen afterwards please?
Also did it enable the map on the virtual cockpit afterwards as some of them had it previously and others didn't (week 48 builds in 2020 for example do week 47 and prior doesn't, mines a wk47!!!!)
Thanks
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I don't think it will enable map on the dash but Obd11 does the trick no problem even on 16xx
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Thanks for the advice guys, my car is currently getting the 1896 update which I am told takes several hours. :whistle:
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I don't think it will enable map on the dash but Obd11 does the trick no problem even on 16xx
Thanks I’d seen that with OBD11 wasn’t sure whether the upgrade levelled the playing field or not, I just need to get OBD11!!!
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Had update 1896 for a few days now, and done about 200 miles. No issues so far, everything seems to work as it should. Hope it continues 🤞🤞
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Following on from my earlier post; Mk8 GTI went into my local VW Dealer on the 14/06/22 for a planned two day recall/software update. Its now the 20/06 and its still there. The Service Dept are doing their level best and are keeping me updated as such. After accepting the first application/download the infotainment system is now blocking anything further. The dealer has chased VW UK Technical who, I have been informed, are chasing VW Germany Tech for answers. I have been lent a car {free of charge} for a planned trip over the past weekend which I will now return tomorrow. I have the use of my wife's car and can work from home if required, but am perplexed and frustrated to say the least.
Trouble is, who can you "complain" too? The Dealer is trying to locate and fix the issue. Don't know why its taking this long for an answer to a known issue with this software? Have logged a call with VW UK Customer Services, so we'll see what happens. Love the car when it works but this is not a happy experience to say the least.
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Hello;
Update to my last post; Dealer is now waiting for a new ECU as it thinks that is the cause of the software download failing.
Ordered part on 24/06/22. Once received, has to be programmed to the car{?] then proceed with the original update.
May be ready by end of the week, but I'm not hopeful. Returned the courtesy car back to the dealer as promised {it was a 71 plate T-Roc R Line} and now thanks to VW Customer care have a loan vehicle due to shortage at the Dealer; and that vehicle is... a 19 plate Ford Focus Estate Diesel. Thanks Europcar.
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So mines in for two days at the end of the month,
Has anyone who was on 16XX and had the latest update got a photo of the software version screen afterwards please?
Also did it enable the map on the virtual cockpit afterwards as some of them had it previously and others didn't (week 48 builds in 2020 for example do week 47 and prior doesn't, mines a wk47!!!!)
Thanks
Just collected the car, all done software updated to 1896 from 1666. Hopefully its fixed all of the sensor issues its recently started with but the two big things it has now gained
(https://i.postimg.cc/g2XbB2Sy/IMG-4576.jpg) (https://postimg.cc/yDHGDszW)
TEMPERATURE SYNC!!!! :laugh:
(https://i.postimg.cc/CMPtTVfc/IMG-4575.jpg) (https://postimg.cc/LhPvLwDP)
And.... Maps in the cluster :grin:
Also the latest icons for BBC radio stations, need to sort my primary user back out but other than that so far so good
(https://i.postimg.cc/Z5hXjxNm/IMG-4574.jpg) (https://postimg.cc/QH06d5SY)
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That's great news!
Does the temperature sync stay on even after switching off the ignition? That's one thing mine does not do even on 1896.
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That's great news!
Does the temperature sync stay on even after switching off the ignition? That's one thing mine does not do even on 1896.
Should have clarified. Mine stays synched if I switch off ignition and on again after a few minutes,, but not after a couple of hours
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That's great news!
Does the temperature sync stay on even after switching off the ignition? That's one thing mine does not do even on 1896.
It certainly does, that was my biggest bug bear on the car previously as I mostly drive the car on my own!!!
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That's great news!
Does the temperature sync stay on even after switching off the ignition? That's one thing mine does not do even on 1896.
Should have clarified. Mine stays synched if I switch off ignition and on again after a few minutes,, but not after a couple of hours
Mine has never done that I could get the car out of the garage turn the engine off close the garage get back in and restart it I'd have to re-sync each time!
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That's great news!
Does the temperature sync stay on even after switching off the ignition? That's one thing mine does not do even on 1896.
It certainly does, that was my biggest bug bear on the car previously as I mostly drive the car on my own!!!
Thank you. That's very interesting. It bugs the hell out of me as well! I'll have to contact the dealer again I guess
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The Sync works on mine after the update
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The Sync works on mine after the update
Did your have 16xx version before the update?
Mine started life on 17xx version before update. Maybe that's the difference
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Yes was 1668 before the update
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OK. Thank you. I think that might be the key to it.
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Booked my Clubby in for the engine cover recall (I know I could have removed it myself!) on Monday and apparently there is another safety recall issue that they will be dealing with at the same time. Also persuaded them to do the 1896 s/w update for me as I've still not had the OTA option.
I'm hoping this really will make the system respond quicker and get rid of the annoying '**** assist not available' messages that pop up intermittently.
Will let you know how it goes next week.
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What’s the other safety issue they’re addressing?
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Going in tomorrow morning so I'll find out and post it up mate.
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Booked my Clubby in for the engine cover recall (I know I could have removed it myself!) on Monday and apparently there is another safety recall issue that they will be dealing with at the same time. Also persuaded them to do the 1896 s/w update for me as I've still not had the OTA option.
I'm hoping this really will make the system respond quicker and get rid of the annoying '**** assist not available' messages that pop up intermittently.
Will let you know how it goes next week.
I'm still getting travel assist not available popping up every now and again. Think its new steering wheel time!!!
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What’s the other safety issue they’re addressing?
Dropped the car off this morning and the other recall issue is something to do with software for SOS calls apparently. Not sure if this is something the 1896 update should cure, but a bit of a non-issue for most people.
I'll report back on 1896 S/W in a few weeks when I've experienced it.
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No the SOS reboot problem is not to do with the 1896 software - and there are two fixes - one is a software upgrade of the unit, the other is a hardware replacement...
The problem with the SOS unit crashes is that it effects more than just being able to ask for help.... it crashing crashes other things...
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All done. Now just need to see if it has changed things. I didn't have to re-enter our profiles as they seemed to have been retained. That would have been a complete PIA.
(https://i.postimg.cc/J0WVF2Sf/IMG-20220711-174250.jpg) (https://postimg.cc/MMtFMd65)
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Update to my on-going 2 day software recall saga;
The hire car provided by Europcar/VW Customer Care Dept broke. Waited 5 days for a replacement which eventually arrived as a 21 plate Golf 1.5 petrol turbo. All because I wanted an Auto. Rare beasts apparently. Relented so this one is a manual. The GTI? That's still waiting for a specific OCU part. It fits behind the dash, accessed via the glove box apparently. Its all crashed electronically till this is fitted. The dealer is trying best to source this part as quickly as poss. Don't mention chips please....
So we wait. Everyone apologetic. What can you do? I reckon August sometime before I drive it again. Sun's out. Off to the beach. Stay happy.
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The lack of autos thing is ridiculous. My VW dealer only provides manual courtesy cars and when I said I wanted auto (because I haven't owned a manual for 20 years or more) they said I'd have to book at least a month in advance and even then they couldn't guarantee one. Autos must be 30% or 40% of all sales these days. Just goes to show that car dealers are a law unto themselves.
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Agree about the Auto vehicle situation. Hope our pure electric owner friends have a pain free VW experience during their ID3/4/whatever ownership.
Thought I would have after driving a Mk7 GTD for a couple of years too and buying a Mk 8. Updates from the dealer? Maybe next week. Onwards..
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The lack of autos thing is ridiculous. My VW dealer only provides manual courtesy cars and when I said I wanted auto (because I haven't owned a manual for 20 years or more) they said I'd have to book at least a month in advance and even then they couldn't guarantee one. Autos must be 30% or 40% of all sales these days. Just goes to show that car dealers are a law unto themselves.
There are more and more people learning in Auto only these days too
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The dealer I use has VW, Audi and Seat franchises on one site so I’ve had a variety of courtesy cars in the past, such as base model Polos, Golfs, Audi TT’s and various SUV’s and a mix of manuals and autos. I personally don’t mind what I get - my current car is a DSG but I find it’s quite nice to get back in a manual if only for a day.
I try and arrange my car service to coincide with doing a clear out of my garage and shed - I find a courtesy car is great for doing a run to the local tip! :grin:
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I underestimated the number of Automatics.
According to TSMM&T over 55% of new cars in 2020 were autos and that was the first year that they outnumbered manuals.
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Hi all,
As promised, here's a quick review (in bullet points) of my experience since I upgraded to 1896:
* I'm still occasionally having to put my 4 digit code in twice when I get in the car after my wife has been logged in.
* I haven't had any errors with speed sign recognition, cruise control or active drive assist.
* My map display won't show up in the driver console, but that would just have been a bonus so it's not a problem.
* The headlights still come on, as per my settings, when I approach with keys in my pocket.
* Temperature sync still has to be set on each journey.
* Voice command stopped working for a few days until a second smaller OTA update was carried out, but all fine now.
* Someone else mentioned a faster gearbox response in comfort mode, but I haven't noticed it.
* All user logins and settings were retained, so I didn't have to go through the rigmarole of setting the car up again.
In summary - all good and recommended. :smiley:
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Hi all,
As promised, here's a quick review (in bullet points) of my experience since I upgraded to 1896:
* I'm still occasionally having to put my 4 digit code in twice when I get in the car after my wife has been logged in.
* I haven't had any errors with speed sign recognition, cruise control or active drive assist.
* My map display won't show up in the driver console, but that would just have been a bonus so it's not a problem.
* The headlights still come on, as per my settings, when I approach with keys in my pocket.
* Temperature sync still has to be set on each journey.
* Voice command stopped working for a few days until a second smaller OTA update was carried out, but all fine now.
* Someone else mentioned a faster gearbox response in comfort mode, but I haven't noticed it.
* All user logins and settings were retained, so I didn't have to go through the rigmarole of setting the car up again.
In summary - all good and recommended. :smiley:
Can I ask, did you pay extra for voice control?? Or should there be a basic version available to all? I don’t have voice control at all, but I’m sure it was there when I bought the car!
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Voice control was free on the first MY but since then its a paid for option. Think you can buy it from the online store.
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Hi all,
As promised, here's a quick review (in bullet points) of my experience since I upgraded to 1896:
* I'm still occasionally having to put my 4 digit code in twice when I get in the car after my wife has been logged in.
* I haven't had any errors with speed sign recognition, cruise control or active drive assist.
* My map display won't show up in the driver console, but that would just have been a bonus so it's not a problem.
* The headlights still come on, as per my settings, when I approach with keys in my pocket.
* Temperature sync still has to be set on each journey.
* Voice command stopped working for a few days until a second smaller OTA update was carried out, but all fine now.
* Someone else mentioned a faster gearbox response in comfort mode, but I haven't noticed it.
* All user logins and settings were retained, so I didn't have to go through the rigmarole of setting the car up again.
In summary - all good and recommended. :smiley:
Can I ask, did you pay extra for voice control?? Or should there be a basic version available to all? I don’t have voice control at all, but I’m sure it was there when I bought the car!
Did you get a large OTA software update recently? A lot of us got a very large OTA update recently (bringing you up to version 1896) which came in 2 large downloads. The first part disabled voice control. The 2nd part re-enabled it.
Regardless, its a crap feature, you're not missing anything.
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I didn't pay for voice control as my car is on a lease and has zero options. I took delivery in July 2021 so I guess it's a relatively early one.
BTW - I had a message to say 'emergency brake assist unavailable' twice yesterday, but it disappeared within seconds each time, so 1896 is still not perfect. It's just a lot better than earlier versions.
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Still no sign of the 1896 OTA update for me. Anyone know what order VW are pushing this out?
I’m on 1890 so presumably a long way down the list!
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I waited for the OTA update too but it looks like it's a slow rollout. In the end I convinced my local dealer that the errors were too numerous to live with, even though I was one of the luckier ones in reality.
Thankfully they agreed and sorted it after a week or two.
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I couldn’t find the Mk 9 section so I thought I would post the link here. 😂. The interesting article on this page, towards the bottom, refers to a facelift for the Mk.8 in winter 2022 and a software update referenced as MIB 3. Is the a new release or is this old news being rehearsed?
https://www.motor1.com/news/602151/vw-golf-9-in-doubt/
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They had previously stated that a mk9 wasn't going to happen...
Also, here's a piece on the dreadful mess that vw's software division have made...
https://www.theregister.com/2022/07/26/from_beetles_to_bugs_vw/
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That's a good read, thanks Fred. Best thing VW could do is swallow their pride and sub-contract the Google OS - similar to Polestar etc. They'll never do it due to sunk costs, though. Even if their incompetence drags the company to relative oblivion.
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Interesting read. VW are already on the downward spiral judging by comments on this forum and numbers looking at alternative marks added to those still extolling the virtues of the 7.5. Wonder what the sentiment is on other vag group forums?
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The ultimate irony is that vw saw software as a product differentiator and wanted to control it for themselves (as opposed to previously where it was a subcontractor who created it)
This is 100% their own mess.
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Car 5 weeks old and this is my first software issue, and a blank screen instead of reversing camera
(https://i.postimg.cc/C16CtQG9/IMG-20220804-183305.jpg) (https://postimg.cc/TLgW5QHc)
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I have 1896. Problem free, touch wood.🤞
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Mine was done at the VW garage. I think 1896 is dealer only. I can't remember where I heard it but I have in my head it is a six hour update. Someone else perhaps knows more precisely.
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Are these OTA ? Or dealer only ? ( sorry for the newbie questions )
My car was on 1804 from new and generally speaking I had no issues / gremlins aside from the very occasional "Rear assist not available" which always resolves itself with an ignition cycle. I got the 1896 upgrade OTA a couple of months ago and no issues since either.
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Still no sign of the 1896 OTA update for me. Anyone know what order VW are pushing this out?
I’m on 1890 so presumably a long way down the list!
My car was on 1804 when I collected it in March, it had the 1896 update OTA around 2 months ago, so presumably your update will be imminent.
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Hello,
After 2 Months of my GTI sitting at the local VW Dealer, it's home.
The new ECU/OCU part arrived from Germany Tuesday morning. Fitted then commenced with the 2 day Softwear update. Mine had come with version 1668 back in November 2020. It now has version 1896. So far, apart from having to re-set just about everything within the infotainment system, all seems ok.
Glad its back tbh but lets hope no more please VW. This experience has tested my faith in the brand and then some.
If your wondering when VW will release a new engine cover, no idea yet from VW Customer Care UK.
Keep smiling.
Tony.
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Hello,
After 2 Months of my GTI sitting at the local VW Dealer, it's home.
The new ECU/OCU part arrived from Germany Tuesday morning. Fitted then commenced with the 2 day Softwear update. Mine had come with version 1668 back in November 2020. It now has version 1896. So far, apart from having to re-set just about everything within the infotainment system, all seems ok.
Glad its back tbh but lets hope no more please VW. This experience has tested my faith in the brand and then some.
If your wondering when VW will release a new engine cover, no idea yet from VW Customer Care UK.
Keep smiling.
Tony.
Hope it’s sorted and you can now enjoy your car.
Regarding replacement engine cover; this was posted on the Golf R forum yesterday;
’I heard a rumor that despite the fact that they already have a re-designed cover (I sent pictures previously), there have been many cases of performance models catching fire due to it (RS3 specifically, but maybe also others) so they are refraining from any cover on the high-powered vehicles at this point, and just replacing the new version on less powered cars (Tig’s and others).
Mine came with no cover as well.
Spoke to my VW garage manager (while repatriating my car) and he said that it seems safer this way, and that even if I do get one, he’d recommend for me to keep it aside somewhere to avoid unnecessary risk.’
So maybe no new engine cover after all………. :whistle: :angry:
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Thanks for you reply.
All seems ok at the moment with the update.
Slightly quicker on some features, or so it appears.
The engine cover issue; suggest that VW design engineers pay a visit to Porsche, BMW and Mercedes to ask how they do it on high performance models.
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Sadly two weeks after getting the 1896 software I've now had the park/travel/brake assist not available messages reappear in the last two days.
The messages quickly disappear but when you've spent £40k or more on a car (or even £15k on a car for that matter) you should be entitled to have one with software that is tried & tested and works.
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Sadly two weeks after getting the 1896 software I've now had the park/travel/brake assist not available messages reappear in the last two days.
The messages quickly disappear but when you've spent £40k or more on a car (or even £15k on a car for that matter) you should be entitled to have one with software that is tried & tested and works.
I have been on the 1896 SW for a fair while now and have not personally had any issues, and to be fair I’ve not had any issues with the previous (original delivery) 1804 SW either, could it perhaps be in part down to the hardware version/revision of the controllers that a particular car is running!? My car is a 2022MY and will likely have one of the later revisions of ECU and Comfort module etc, I’ve read that some have had certain modules replaced due to faults that presented themselves as software niggles, is your car pre 2022MY ?
EDIT: I forgot that I do have one small issue that appeared after one of the multiple small OTA updates, a lot of the time the speed limit shown on the dash appears as 30 even though I’m in a 60, it generally stays like that until I hit a 40 or 20 etc then seems to sort itself out for the rest of that journey, only to do it again next trip!
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Hi Carlos, my car is MY 2021 so definitely an early model.
It should still work though! :angry:
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After two previous visits to the local VW dealer with Travel and Emergency Assist issues, they have confirmed that my GTI's steering wheel is faulty and needs replacing.
Initially, they tried to fob me off with the old "we've taken it for a long drive and it performed faultlessly" but I refused to accept that explanation. I said that I was at the end of my tether and that I could produce video footage of the recurring but intermittent issue, if they wished to see proof. At that point, they admitted that the fault had shown up on their system, during the diagnostic, and that it was a common issue So the part is now on back order from Germany and they're going to contact me to book the car in when it's on the way. Hurrah!
I had a long chat with the sales staff, while I was waiting for my car, and they were a lot more open with me than their service staff colleagues. They were not a bit surprised with the new steering wheel outcome because it's a well know defect. They also told me how disappointed and frustrated they were with the quality of the software on all of VW's current range of products, especially on their electric cars. It's causing them a lot of grief from customers, apparently.
I'm shocked and stunned by this news. Who would have believed that launching a product, before it was ready for the market could have caused so much negative feedback? 🤔
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Just a follow-up on the points raised by our friend Sniffer; couldn't agree more with your sentiments and somewhat shocked that staff at a franchised dealer have an honesty problem!
The CEO of VW AG lost his job over this Softwear fiasco. Didn't they learn anything from Diesel Gate?
I expect like many of you who contribute posts to this forum, we all have a long and varied ownership history of not just VW, but other brands too.
The contact we have as customers shouldn't be different across the VW franchise network; we know the Mk8 has problems as do the dealers.
A little bit of respect wouldn't go amiss after we have spent close on 40K for their product?
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Mine is also in waiting on a new steering wheel, took them 4 days to load the new software on and then they tell me it needs the wheel changing on the day I was hoping to collect. Should get it back Wednesday all being well.
Also been having a bit of a stutter under hard acceleration in 3rd and 4th gears towards 5-6krpm but they say the logs don’t show anything and can’t really replicate it on the road.
The new Type R is looking ever more attractive.
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It’s back a day early with a nice smell of new leather emanating from the steering wheel, no fault codes on the way home and even managed to become primary user without much fuss. Was on 1666 before now this..
(https://i.postimg.cc/RVBMYnwy/27-F9-E3-EF-DB63-4667-B2-A4-1-E62-FD2-F6-A22.jpg) (https://postimg.cc/pysbhrGJ)
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Hope that's the last visit until the service is due!
Or the replacement engine cover appears....
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Latest update on my car which was updated to 1896 about two months ago is that the 'XXX assist is not available' messages are now hindering nearly every journey. The messages flash up and, most of the time, disappear almost immediately. The constant bong sounds are very irritating. Only rarely do the warning messages stay on for more than a few seconds.
It usually happens when the wheels are being turned for low speed corners or reversing manoeuvres and I know others have been advised that a steering wheel replacement will resolve it, it's just a shame that in the cases I've read, it hasn't fixed anything!
VW must be needlessly spending a fortune on replacing steering wheels and don't appear to have a clue what the real problem is.
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My CS was in today for alternator belt and tensioner replacement today got the car back with SOS Fault... "Needs control module replaced" 3 months and 5,000kms in and it's my first software issue.
(https://i.postimg.cc/cH5MfYrG/IMG-20220928-144746.jpg) (https://postimg.cc/mzCHsPYm)
(https://i.postimg.cc/MHM05TQM/IMG-20220928-144751.jpg) (https://postimg.cc/H8m7sT3d)
(https://i.postimg.cc/Jnh5yK7Q/IMG-20220928-160951.jpg) (https://postimg.cc/4Kr9q69K)
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My CS was in today for alternator belt and tensioner replacement today got the car back with SOS Fault... "Needs control module replaced" 3 months and 5,000kms in and it's my first software issue.
(https://i.postimg.cc/cH5MfYrG/IMG-20220928-144746.jpg) (https://postimg.cc/mzCHsPYm)
(https://i.postimg.cc/MHM05TQM/IMG-20220928-144751.jpg) (https://postimg.cc/H8m7sT3d)
(https://i.postimg.cc/Jnh5yK7Q/IMG-20220928-160951.jpg) (https://postimg.cc/4Kr9q69K)
It's the first time I've heard of that message so it may be a genuine bad bit of luck, unlike the other recurrent messages which are undoubtedly due to poor software.
Doesn't help you, but these things do happen with other makes and models too.
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Latest update on my car which was updated to 1896 about two months ago is that the 'XXX assist is not available' messages are now hindering nearly every journey. The messages flash up and, most of the time, disappear almost immediately. The constant bong sounds are very irritating. Only rarely do the warning messages stay on for more than a few seconds.
It usually happens when the wheels are being turned for low speed corners or reversing manoeuvres and I know others have been advised that a steering wheel replacement will resolve it, it's just a shame that in the cases I've read, it hasn't fixed anything!
VW must be needlessly spending a fortune on replacing steering wheels and don't appear to have a clue what the real problem is.
Mine keeps on saying assist error so I just took it into vw and they said it might need a new steering wheel but they’ll have to run diagnostics first!
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Given the number of software issues in this thread and how many are still having issues post the big update (for those that have had it) - since these cars are fast approaching three years old and hence going out of warranty, I wonder how VW are going to deal with them post warranty?
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Given the number of software issues in this thread and how many are still having issues post the big update (for those that have had it) - since these cars are fast approaching three years old and hence going out of warranty, I wonder how VW are going to deal with them post warranty?
That’s a very good question. If this was the US / Canada, then it wouldn’t surprise me if VW provide an extended warranty for software related issues. I doubt that’ll happen in the UK though - most likely, owners will be expected to foot the bill.
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I'm still hoping for maybe a week of ownership without any f'ing errors... Just one week before it goes back would be nice...
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Its getting beyond irritating now. Mine has had the travel assist and Emergency Assist fault on and off since pre software update. I was told it would be fixed with the 1896 update (it wasn't) booked it in to look at whilet they sorted the squeaky suspension out. They claimed there wasn't a log of it. It was booked in again and I told them about the new steering wheel which is apparently a cure and sent them a video of it happening when I'm driving. Apparently this is now with VW technical to decide on the solution.
The annoying thing is its otherwise a great car but I'm at the point of cutting and running but to what I don't know. Sensible family car or something like a Hyundai I30N?
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Mine has been into vw for diagnosis due to the assist errors and yup it needs a new steering wheel and a 8hr update :shocked:
I hoping it will all be sorted after. :huh:
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Mine has been into vw for diagnosis due to the assist errors and yup it needs a new steering wheel and a 8hr update :shocked:
I hoping it will all be sorted after. :huh:
I genuinely wish you the best of luck. Lots of others have been told the same with limited success.
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Had my new car a week (MY23 model) and all been fine until this morning. Didn't ask me to input my pin and I had a notification that there was no internet connection giving meaning I have the man with the top hat icon.
Have restarted the car a few times but continues to do the same. Anyone had similar and can recommend a few things to try? Was hoping given my new car was brand new it would be plain sailing!
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Probably just means VW's crappy internet service is down.
That happens Simon...
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Probably just means VW's crappy internet service is down.
That happens Simon...
Thanks Fred. You were right - to go home from the office I started the car and it asked for the pin again and was connected. Something to get used to I guess
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I remember this happening to me when I first got the car, it only happened once or twice and hasn't reoccurred at all.
Hopefully you won't see it again.
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After a brutal struggle, my car is now on 1896...
All I've got to do now is to put back all of the settings I'd made... bloody factory reset the thing :(
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Well its been a few days now and I've only had a couple of hiccups so far... had a few warnings about manoveur braking not being available but not the daily collection of bongs from before.
Seems snappier now, starts quicker and I've finally got wireless android auto.
Supposedly its all OTA from here on.... we'll see!
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Well its been a few days now and I've only had a couple of hiccups so far... had a few warnings about manoveur braking not being available but not the daily collection of bongs from before.
Seems snappier now, starts quicker and I've finally got wireless android auto.
Supposedly its all OTA from here on.... we'll see!
Have you had your steering wheel replaced, too, Fred?
I got the manoeuvre braking warnings, after I had the steering wheel replaced to cure some other travel assist related "bongs" but, when I collected the car, I discovered that the dealer hadn't updated its software, simultaneously. I asked them why and they gave me some cock and bull story at the time about v1890 being exactly the same as v1896. Yeah, sure! :huh:
Two weeks later, armed with video evidence, I went back to the dealer and demanded they update the software because of the continuing issues with annoying "bongs" and warning messages. Why, I asked, did VW bother to release a v1896 if v1890 had solved all of the system gremlins? They took one look at my video evidence, apologised and immediately agreed to update the software. :angry:
I haven't had any problems since. Fingers crossed! :laugh:
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No, not had the steering wheel replaced.
Had to have the sos unit replaced before it could have the software upgrade though.
Not been to any of the locations yet that caused it to reboot (yes particular spots used to trigger a system crash every time!)
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No, not had the steering wheel replaced.
Had to have the sos unit replaced before it could have the software upgrade though.
Not been to any of the locations yet that caused it to reboot (yes particular spots used to trigger a system crash every time!)
I suspect you won't have satisfaction until your steering wheel is replaced. I believe it costs almost £900 retail for the part alone, so you may have to push for it to be changed. On the plus side, VW are aware this is a common fault and you have plenty of other drivers on this site, who can confirm there is a TPI acknowledging the issue.
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There are TPI's out there but that's seemingly it needs someone to enter the precise wording about the fault symptoms in order to get the TPI displayed which allows the dealer to pursue the remedy...
Its a rather bizarre situation which I don't really understand - and I work with technology and am used to troubleshooting with OEM's...
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I had the steering wheel replaced then the 1896 software update and enjoyed a few months of wonderful fault-free driving until last week when it all started again.
It actually seems worse than before, with error bongs occuring every 30 seconds or so plus a new 'gear selector' fault.
I wish I had rejected this car in the first few weeks-I can't see a happy ending with it-they've had 2 years to get this crappy software sorted.
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It actually seems worse than before, with error bongs occuring every 30 seconds or so plus a new 'gear selector' fault.
What sort of errors is it throwing now?
The gear selector fault sounds more mechanical than software bug though doesn't it?
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The gear selector fault sounds more mechanical than software bug though doesn't it?
It is. Had my selector replaced this week. The part was on back-order and took a couple of weeks to come in.
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The gear selector fault sounds more mechanical than software bug though doesn't it?
It is. Had my selector replaced this week. The part was on back-order and took a couple of weeks to come in.
I had a similar problem with my gear selector switch and it was changed last month, after waiting a few weeks for it to arrive on back order. Before it was changed, you could hear an audible clunk on switching from D to R or the other way round. Hopefully, there's no long term damage caused, as a result.
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It actually seems worse than before, with error bongs occuring every 30 seconds or so plus a new 'gear selector' fault.
What sort of errors is it throwing now?
The gear selector fault sounds more mechanical than software bug though doesn't it?
Front assist, Lane assist, ACC and to top it all, the dreaded SOS error accompanied by the double thump noise that the software update appeared to have fixed.
It's been doing this for 3 weeks now but there are days where there are no errors at all.
It started again with the image of a car on my left in the display as I was overtaking and the ACC immediately slowed the car as if it was set for continental driving.
This happened regularly in the early days but hadn't happened once on 1896 until 3 weeks ago.
I had a 300+ mile journey to do and it threw constant errors the whole way, absolutely did my nut in.
I don't know if my gear selector error is mechanical or electrical but they are waiting for 'a module' to swap out.
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I've had a few manoveur braking warnings and light assist errors but not as many as before and they are transient (unlike before where they remained until restart) - which probably means something happened that has impaired the sensor briefly but its not given a warning light - which means its sorted its life out. I would expect those - if they are impaired by signal interference or something but the interference goes away.
The SOS reboot double click noise I've not seen since 1896 - and I have now been to place where it always did it. Have you had your SOS unit replaced? Mine was as part of 1896...
I've not seen the wrong side of the road thing for a long time - and the wrong speed limit detection seems much better too.
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There is no logic to this-a 230 mile journey today and not one single error or warning other than the gear selector.
They changed the SOS module when they did the steering wheel.
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Here's a weird one... since 1896 I have two strange things...
1) the eco tips ("take your foot off the accelerator") is on, despite it being set to off in the dash setup (under vehicle)
2) I swear the nav map used to dim at night to a black background.... it doesn't now and I can't find where it might be set.
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On one of the icons that is always displayed on the map screen itself, if I remember correctly. The menu/hamburger icon. It brings up day, night and auto choices. Left side of the screen on the bottom. It’s hiding in plain sight. My car did it a few weeks ago and it took me a while to work it out too, after I was through loads of menus. 😂
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Ahhh that will be it!
Thank you!
Just the stupid eco tips problem left...
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I now seem to be getting the dreaded bongs on every drive - with the various assist systems declared as being 'unavailable' for a second or two.
As it most often occurs when I make a tight turn, even I'm tempted to ask VW to change the steering wheel - has that actually worked for anybody on the forum or would I be wasting my time?
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I now seem to be getting the dreaded bongs on every drive - with the various assist systems declared as being 'unavailable' for a second or two.
As it most often occurs when I make a tight turn, even I'm tempted to ask VW to change the steering wheel - has that actually worked for anybody on the forum or would I be wasting my time?
I’m getting the assist systems unavailable now as well. The front assist unavailable comes up until I desist the windscreen, is the sensor behind the rear view mirror? It can’t see through the mist?
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I’m getting the assist systems unavailable now as well. The front assist unavailable comes up until I desist the windscreen, is the sensor behind the rear view mirror? It can’t see through the mist?
I was guessing it was something like that too... the camera is there. It uses that for headlight assist and lane assist.
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I now seem to be getting the dreaded bongs on every drive - with the various assist systems declared as being 'unavailable' for a second or two.
I’m getting the assist systems unavailable now as well. The front assist unavailable comes up until I desist the windscreen, is the sensor behind the rear view mirror? It can’t see through the mist?
I don't think the Front Assist works properly, if your windscreen has a covering of ice/frost or is misted up.
Mine was covered with frost first thing this morning, so I cleared it as best I could and drove it with the "Front Assist" warning for the first 1/2 mile or so. It worked fine after that, although I suppose I probably shouldn't have been driving the car at all, until my screen was completely clear. :wink:
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I now seem to be getting the dreaded bongs on every drive - with the various assist systems declared as being 'unavailable' for a second or two.
I’m getting the assist systems unavailable now as well. The front assist unavailable comes up until I desist the windscreen, is the sensor behind the rear view mirror? It can’t see through the mist?
I don't think the Front Assist works properly, if your windscreen has a covering of ice/frost or is misted up.
Mine was covered with frost first thing this morning, so I cleared it as best I could and drove it with the "Front Assist" warning for the first 1/2 mile or so. It worked fine after that, although I suppose I probably shouldn't have been driving the car at all, until my screen was completely clear. :wink:
My old M135i xDrive had a heated section of screen where the camera was located, I’m guessing the MK8 doesn’t have the same!?
(https://i.postimg.cc/zf7HCBBk/14-C2-A25-F-480-A-4-FFD-ACCA-DAA327-E2-F8-F4.jpg) (https://postimg.cc/B88vsJ28)
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It doesn't, its another design flaw in the VW I'm afraid. The screen only needs to be slightly fogged up for that warning to trigger. Another oversight by VW.
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It doesn't, its another design flaw in the VW I'm afraid. The screen only needs to be slightly fogged up for that warning to trigger. Another oversight by VW.
The BMW still had more than its fair share of restricted front assist notifications mind you!, I’ve had fewer by far in my GTI, and it was probably a worse scenario in the BMW due to the standard car not having radar unless the driver assist package at £1250 was specced, mine didn’t have that pack, and without it the auto braking didn’t work as it was purely camera based unlike the VW.
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My day with a 128ti gave me loads of camera errors. It didn't like low sun at all.
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My day with a 128ti gave me loads of camera errors. It didn't like low sun at all.
Agreed, low sun was a huge problem for the camera in the BMW, last winter every sunny day had at least one camera error, and it rarely came back online quickly.
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I found how to disable the eco tips.... thanks Massimo :cool: :cool:
Also, two things I've noticed that are new behaviour...
1) unlock on approach now works from all angles, not just the rear!
2) the sat nav now warns me about things like traffic and road closures even when its not got route guidance active. Drive towards a problem and it warns you. I've not seen that since my Vauxhall insignia prior to 2014!!
Seems I have got to go and redo some of my obd11 tweeks though as some of the control units have been over written. Not a problem though, just annoying.
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Don't think my Golf likes the cold. I had an SOS call dealer alarm and the screen said updating settings for my entire 40 min journey. Started it to come home, no issues.
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Four days in to 1896 and and all I can say is I bloody hope it’s just the cold weather, as having resisted the move from my original 1666 due to its general reliability on my car for two years, I’m now absolutely besieged with SOS and all the related warning bongs constantly for the first ten minutes or so of every journey in the last few days.
Before I got the odd few bongs, worse in cold weather, now it’s a full on assault on my ears!
Bong, bong, bong, bong… pause… bong, bong, bong, bong, bong ad infinitum.
I don’t even notice the 5 minute bong I’ve always had for the traffic warning thingy anymore, it’s lost in the cacophony.
Stuff this and I’m not accepting it’s a faulty steering wheel controller as it’s been fine for two years.
I’ll wait to see if it settles down when the milder weather arrives next week otherwise back to the dealers it goes.
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I think its to do with the design around the device fail notifications. The actual behaviour of the car is the same, its just down to how its reporting the problems to you.
Seems 1666 was pretty blind and didn't report sh1t, 1667 and various versions prior to 1896 reported errors, didn't wait long enough to see if they were transient never cleared them until power off.
1896 tries a few times, then reports errors but does clear them if the issue goes away.
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Surprised today to notice that suddenly Google maps and waze now both give nav directions in both the nav bit on the dash and in the hud. I'm talking about android, no idea about those apple things.
Don't know if that's vw or Google that have done it, but about time!
Waze has a little problem with roundabouts, displaying just one direction symbol for them (exit at about 7 o'clock) but Google maps gets it right.
Thought you might like to know... Makes a change from bongs...
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I'm talking about android, no idea about actual proper phones.
Corrected for you :whistle:
Interesting to know though :afro:
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Got 1896 on my ED45, built May 2022
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Got a notification this morning for an over the air update to 1899.
It’s in 3 parts, part 1 installing now.
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Got a notification this morning for an over the air update to 1899.
It’s in 3 parts, part 1 installing now.
I have also received the 1899 OTA update from 1896. My car is a My21 built week 47/2020 so it had the 1666 software from factory. it was updated to 1896 last May with the 91CU recall.
Last month I had received the service campaign OUF1 which is about OTA software update 1899 for the infotainment.
So far only those that have this OUF1 will receive the 1899 OTA update.
Have not heard of anyone getting updated to 1899 with the existing 17xx or 18xx software on Golf 8 cars built after 48/2020.
Also if you still have 16xx and don't have the 91CU recall then no updates either.
(https://i.postimg.cc/QxMJmKNp/IMG-6128.jpg) (https://postimg.cc/pygjXTFT)
(https://i.postimg.cc/fy8jZDCt/IMG-6130.jpg) (https://postimg.cc/q6CCxf94)
(https://i.postimg.cc/BZpC2B3S/IMG-6132.jpg) (https://postimg.cc/qgtnTngS)
(https://i.postimg.cc/c45Mb16P/IMG-6137.jpg) (https://postimg.cc/QH1TB3Qq)
(https://i.postimg.cc/43c5tCfq/IMG-6138.jpg) (https://postimg.cc/rd8xXPtN)
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I had the 1896 software update installed at my local dealers last month, and I am delighted to say that it seems to have cured the traffic alert issues. But, this doesn't mean to say that my car is now working perfectly. Far from it! That day is just a distant dream.
Firstly, I have to say that it's a great pity that the dealer didn't do the software update at the same time as the steering wheel replacement in November. It might have saved a return visit in December. At the time, I did query why the software part of the well advertised (on here) fix hadn't been done and was assured, by the service staff, that there was absolutely no difference between versions 1890 and 1896. I was, of course, totally convinced by their completely false assurances (i.e. lies). Yeah right, why update 1890 to 1896, if there's no actual difference between the two software versions? Utter bollocks! That's the reason why I continued to experience traffic alert issues for a further two weeks.
Anyway, as I said earlier, the traffic alert issues seem to have been sorted but, unfortunately, the Infotainment screen is now unstable and keeps crashing and rebooting.
Has anyone else experienced this problem and, if so, is there a known solution?
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I got 1899 OTA last night too.
Shame VW don't actually publish release notes to tell you what is new or fixed...
Sniffer, maybe 1899 will come to you? My infotainment system also had a few crashes under 1896 but nothing like the 1666 one did!
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Received the notification earlier today for 1899, in three parts. Just updated it so I’ll keep an eye out to see how it behaves.
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Do you need to be logged in as primary user to get the OTA update?
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I am logged in as primary user but I don’t know if it’s necessary. The OTA update notification appeared early this afternoon, it hadn’t been there earlier. I checked the version after the update and it has gone to 1899. I’ll look at the map availability on the dash tomorrow.
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Is 1899 the one that allows maps on the dash ? Or is that pro only ?
You've been able to get that with OBD11 since ages ago.... but 1896 seems to have enabled it by default. Use OBD11 to enable maps on both displays at once.
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I’m on 1896 so how do I get the map on both displays please ?
Do you have Obd11?
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Yes it needs Obd11
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My CS has been on 1896 and is now on 1899, but I have never had the option to put maps on the dash display, even if I had something else in the centre display.
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My CS has been on 1896 and is now on 1899, but I have never had the option to put maps on the dash display, even if I had something else in the centre display.
You have to tick the option on the sat nav screen, and then scroll through the dash displays to find the one with maps.
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(https://i.postimg.cc/wT4QK79z/63964-FB7-49-E5-4-B4-C-9-D7-B-18-ED0485-FE0-E.jpg) (https://postimg.cc/56vCL9HK)
🤞
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I don't think the Front Assist works properly, if your windscreen has a covering of ice/frost or is misted up.
Mine was covered with frost first thing this morning, so I cleared it as best I could and drove it with the "Front Assist" warning for the first 1/2 mile or so. It worked fine after that, although I suppose I probably shouldn't have been driving the car at all, until my screen was completely clear. :wink:
My old M135i xDrive had a heated section of screen where the camera was located, I’m guessing the MK8 doesn’t have the same!?
(https://i.postimg.cc/zf7HCBBk/14-C2-A25-F-480-A-4-FFD-ACCA-DAA327-E2-F8-F4.jpg) (https://postimg.cc/B88vsJ28)
[/quote]
(https://i.postimg.cc/L8bxntNy/3353521-B-4609-4-EC6-A50-D-11-F08-E0383-E1.jpg) (https://postimg.cc/0z7Y4wgm)
(https://i.postimg.cc/VkQjTKZP/4-D6463-E9-F477-4-CAC-B863-D25-EA6-BBEDD4.jpg) (https://postimg.cc/8j4JfmVZ)
(https://i.postimg.cc/BZDJmt2w/0306-E468-1-A85-4-E8-D-9952-201-C823697-B1.jpg) (https://postimg.cc/14mxtmCp)
In answer to my own question!
It appears that the MK8 DOES indeed have a heated section of screen where the forward facing camera is located, I did the same as I did in the BMW and started the car without the climate on, then waited, if I had waited longer it seems the area that was defrosting was larger than pictured, as I could see the shape emerging from the frost, in addition, for anyone who is doubtful that LED headlights can melt frost or snow from the lens, I also took a picture of just that happening as I waited👌.
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My CS has been on 1896 and is now on 1899, but I have never had the option to put maps on the dash display, even if I had something else in the centre display.
You have to tick the option on the sat nav screen, and then scroll through the dash displays to find the one with maps.
I went to the navigation screen today and couldn't see anything in settings to tick to display on the dashboard. Could you take a screenshot or give me more detail please?
Thanks
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My CS has been on 1896 and is now on 1899, but I have never had the option to put maps on the dash display, even if I had something else in the centre display.
You have to tick the option on the sat nav screen, and then scroll through the dash displays to find the one with maps.
I went to the navigation screen today and couldn't see anything in settings to tick to display on the dashboard. Could you take a screenshot or give me more detail please?
Thanks
On the map screen you need to press the circle with the three lines in it, if however the car (via coding) is already capable of having the map on both screens at once this option does not appear.
(https://i.postimg.cc/R0MFb3jM/A734532-F-79-C3-4-CEE-A39-B-DBCAD2-E2-FF66.jpg) (https://postimages.org/)
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Thanks for that - found it and it works.
Not sure I'll ever use it as I tend to use Waze via Android Auto rather than the VW Nav, but it's always good to have options and it does look a bit special.
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Got mine working too. Thanks :cool:
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Hello all, long time lurker here.
I have read and kept up to date from the very beginning of the this poll/forum and not found any reference to what was said to me by the VW dealership work shop where my car currently resides, since last Wednesday.
It went in for a service and a couple of recalls, one of them being the software update.
What I should say is that the car (GTD) is running the 1664 software and yes I have experienced the SOS errors/faults and bongs that a lot of the members on this forum have experienced.
Rightly or wrongly I chose to put up with all of this until VW released a stable software fix, hence waiting until now to book it in to the workshop.
The workshop phoned me last Wednesday to say they were having trouble installing the software, over the following days they tried numerous times with no success. They escalated the issue to VW UK and then eventually onto VW Germany.
The workshop phoned today to say the reason why the software was not installing was because of the rear camera and the the way it was installed. They said they could install the software with the camera disconnected and left disconnected. I did point out that the camera was installed by the same VW dealership, be it located in another county.
Has anybody else heard of the rear camera being the reason why the software cannot be updated?
Apologies for the long explanation, just wanted to give context
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For the last few weeks my car no longer wants the S PIN code when I start up. It allowed me to change it but still the prompt to enter it doesn’t appear. The sat nav also can’t tell day from night on auto and I have to set it within the menu. Anyone else have this?
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Now you’ve said it, I’ve not been asked my S Pin in ages either!
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Only ever put the s pin in once
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Can someone remind me how to stop the recurring messages on my dash about my dataplan having expired, please? I am sure that I've seen it somewhere on this thread but I just can't seem to find it.
I did pay a subscription for the Cubic Telecom dataplan for a while but I later decided that it wasn't necessary because I use my phone wifi connection mostly. The recurring reminder messages are beginning to infuriate me. :angry:
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Can someone remind me how to stop the recurring messages on my dash about my dataplan having expired, please? I am sure that I've seen it somewhere on this thread but I just can't seem to find it.
I did pay a subscription for the Cubic Telecom dataplan for a while but I later decided that it wasn't necessary because I use my phone wifi connection mostly. The recurring reminder messages are beginning to infuriate me. :angry:
I tried several things and nothing worked. Eventually I gave in and just purchased the data plan… which I neither needed nor used. But it was worth it just to get rid of that notification. I think it’s the only way to “fix” it.
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I got my local vw dealer to pay for another year’s subscription, it’s their fault.
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My GTI is booked in for an oil service on Monday, there are also a few other niggles, such as the dash display switching views by itself and the strange flickering headlights when unlocking the car, they’ve just told me that they will need the car for several days to apply a software update, I’m already on 1896 SW, and as far as I’m aware the latest known update beyond this 1898/9 I think?! And any that have changed to this software have done so over the air, so my question is, what software might it be that they need the car for several days? As far as I knew, it was just the early cars that required a large tedious update like that, maybe they’ll find they don’t need to or can’t actually apply a later update, but they say that will be doing so.🤔🤷🏼
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Carlos,
Once you get to 1896 it will be OTA to 1899... but I think only cars with 16xx originally are getting the 1899 update at the moment?
Think I read Massimo say that somewhere...
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Carlos,
Once you get to 1896 it will be OTA to 1899... but I think only cars with 16xx originally are getting the 1899 update at the moment?
Think I read Massimo say that somewhere...
Yes, I believe you’re correct, and that’s what makes it odd that the service manager now says they will be applying a software update that will take a few days to complete, they know my car is on 1896 SW, but when I called about a loan car yesterday they said it will be having a large software update so need it until Thursday.
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I’ve done the latest software update over the air job and now the satnav seems to have gone haywire it just fails to pinpoint my location and the arrow just aimlessly wonders around the map.
Anyone else have this new feature?
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Carlos,
Once you get to 1896 it will be OTA to 1899... but I think only cars with 16xx originally are getting the 1899 update at the moment?
Think I read Massimo say that somewhere...
My car is back from its oil service at the dealership, and it is now on 1899sw (I was on 1896 previously), they also updated the reversing camera software as per a related tpi, due to a problem with there being a flickering image quite often, (not sure of the tpi number), the camera does now clearly function better with the image and functions seemingly less glitchy, no bueno with the flickering headlights upon approach though, as they couldn’t replicate it!🤨, no news on the replacement engine cover either unfortunately! All coding I’d done stayed in place apart from the code to allow maps on both infotainment and dash screens simultainiously, this was reset to original for some reason! I’ll report back if I remain bong free for any length of time, so far so good though, probably cursed it now!! 🤣
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Yes my coding was affected the same when I got mine back from the last sw upgrade....
Good luck with the bongs... mine is still driving me crazy.
Worse than ever!
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MK8 GTD owner here.
I'm being told a new steering wheen is needed, which is on backorder.
Other things needed whilst it's at the dealers:
New door rubber seals, the current ones rub against the body of the car and it's noticeable on dry weather.
A revised engine cover.
Meantime, I was given a hire car by the lease company..A Peugeot 3008 GT Premium 1.6 225 PS.
Put it this way, if I had the option to swap I honestly would consider the 3008 just now cos of how disappointed I am with the MK8 issues.
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Collected my R on Wednesday. I asked the dealer about software issues. He assured me it's all sorted and my car will be fine. So far, so good.
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(https://i.postimg.cc/ZKnBYXs4/912-B1-B56-2177-490-C-ABC4-E71-DCD8-E3-D2-A.jpg) (https://postimages.org/)
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Is 1900 from an OTA update?
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When I last looked I was on 1899. I don’t think I have had any OTA updates. I just checked, no updates showing and still on 1899.
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Is 1900 from an OTA update?
That’s what it’s come with from pick up yesterday
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I'm on 1899...just now got an ota update notification. Two parts of a system update "oug1"
Here goes nothing...
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I'm on 1899...just now got an ota update notification. Two parts of a system update "oug1"
Here goes nothing...
Just received the same message and downloaded and installed the OUG1 update this afternoon.
I am not sure it's made any difference though, my System info is still showing 1899 Software version is installed and, immediately afterwards, the dash flashed up an Error message, saying the Rear Traffic Alert was not available. It seems alright now but, as I say, I am not sure it has made much, if any, difference. :undecided:
Did you say that there's a Part 2 pending, Fred?
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(https://i.postimg.cc/sXZn9DGQ/IMG-0742.jpg) (https://postimg.cc/k6qF7Ccq)
(https://i.postimg.cc/zfQtgRvY/IMG-0744.jpg) (https://postimg.cc/Z9rxkn6w)
Ditto. Just picked the car back up from VW, they didn’t sort the bloody bongs but did oil the diff apparently lol.
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(https://i.postimg.cc/sXZn9DGQ/IMG-0742.jpg) (https://postimg.cc/k6qF7Ccq)
(https://i.postimg.cc/zfQtgRvY/IMG-0744.jpg) (https://postimg.cc/Z9rxkn6w)
Ditto. Just picked the car back up from VW, they didn’t sort the bloody bongs but did oil the diff apparently lol.
I've just received the update notice as well.
First proper OTA I've had. Quick question. Do you have to sit in the car with ignition on whilst the download and update takes place? Thanks
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Hey, I have given up on trying to work these bloody updates out. I’ve just left the car off and walked away from it with a look of disgust and apathy. Sorry I know that doesn’t help.
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Click install, turn the car off, lock, and walk away for a while. It installs fine. This update doesn't fix the bongs by the way, or change any software numbers etc.. as it's not for the infotainment unit.
You'll want 1941 for that, which isn't OTA at the moment. No idea when it will be. You can install manually if you're brave, or chance asking your local VW if they've got it available.
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1941? That’s a thing? Seems like a VW promise lol.
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1941? That’s a thing? Seems like a VW promise lol.
Yes. The file is out there, a fair few have successfully installed it. It's been about for 2 weeks or so I believe. I'm waiting for a new usb-c memory stick to arrive so I can install it myself.
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You can't install the software yourself. You need a gecko login to create the image for your car.
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You can't install the software yourself. You need a gecko login to create the image for your car.
Well in this instance, you can. If thats correct r.e the image, I assume that is what's been created and made available to download. Lots of mk8 owners have already done it successfully.
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Just to follow-up on the above, I've now also successfully updated my software manually to 1941. TBC if it actually proves to be beneficial :grin:
(https://i.postimg.cc/zfdQ98w7/20230518-175741.jpg) (https://postimg.cc/VSC4tyV0)
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Now this sounds like big news! Is this the Bong fix we've all been waiting for?
I'm trying to be positive - but I can't overcome my reluctance to believe anything VW say.
Look forward to hearing from you
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Now this sounds like big news! Is this the Bong fix we've all been waiting for?
I'm trying to be positive - but I can't overcome my reluctance to believe anything VW say.
Look forward to hearing from you
It's hardly a definitive conclusion, but I've had a few short trips post the update and nothing annoying to report. No restarts, bings, bongs, warnings of any type. The whole UI feels faster and more responsive too. Probably the fastest I've seen it boot up when I first went out.
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Call me a fool but I think this sounds promising.
What year is your car sdGT? The effectiveness of this update may be hardware related and I have a 21 plate CS so my h/w may not take to it in the way yours has.
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Call me a fool but I think this sounds promising.
What year is your car sdGT? The effectiveness of this update may be hardware related and I have a 21 plate CS so my h/w may not take to it in the way yours has.
I've heard positive comments from many who have installed it already, over on another forum. My restarts and bongs were intermittent anyway to be honest. They'd come in a flock, like buses, and then barely a peep for a fair while. So I'll see if it makes difference over time. Responsiveness of the UI was immediately apparent though.
I've got the same as you. A March 2021 GTI CS.
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I assume they'll have the same hardware anyway.
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Updated manually to 1941 after following the instructions.
Updated successfully.
So far, great. It would usually light up like a Xmas tree when reversing and steering was on full lock.
Tried it a few times, and not a single error message.
Not sure about the responsiveness of the screen being quicker, I wouldn't say I noticed anything different there. But then again, I never really noticed the responsiveness as being an issue in the past.
But, so far so good.
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Updated manually to 1941 after following the instructions.
Updated successfully.
So far, great. It would usually light up like a Xmas tree when reversing and steering was on full lock.
Tried it a few times, and not a single error message.
Not sure about the responsiveness of the screen being quicker, I wouldn't say I noticed anything different there. But then again, I never really noticed the responsiveness as being an issue in the past.
But, so far so good.
That's good news. May I ask, where can I find the instructions?
Thanks
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That's good news. May I ask, where can I find the instructions?
Thanks
(https://i.postimg.cc/VvMykmyf/Screenshot-20230516-013003-Chrome.jpg) (https://postimg.cc/0K8Xtg2F)
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That's good news. May I ask, where can I find the instructions?
Thanks
(https://i.postimg.cc/VvMykmyf/Screenshot-20230516-013003-Chrome.jpg) (https://postimg.cc/0K8Xtg2F)
Great. Thank you very much.
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Still no issues to report after updating 1941. I'm happy with it. Only thing to note is the graphic of my blue Clubsport has changed to a silver GTI lol which makes sense, as the software image obviously wasn't made specific to my car..
Except for the performance, and the interior & exterior styling, I don't think there's actually any differences between the GTI and CS is there? Nothing the infotainment unit should have any impact on anyway? Mine's all stock, excl paint.
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Still no issues to report after updating 1941. I'm happy with it. Only thing to note is the graphic of my blue Clubsport has changed to a silver GTI lol which makes sense, as the software image obviously wasn't made specific to my car..
Except for the performance, and the interior & exterior styling, I don't think there's actually any differences between the GTI and CS is there? Nothing the infotainment unit should have any impact on anyway? Mine's all stock, excl paint.
I have a kings red GTI, and regardless of SW version (currently 1899), the image has always been of a silver GTI 🤷🏼, as a side note, I had my first ever SoS and travel assist not available error yesterday since owning the car, there was no bong however, just the ⚠️ light on the left of the binnacle, and the two related lights at the bottom, the rear view camera also did some weird stuff at the same time, all fine after restart though!.
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Still no issues to report after updating 1941. I'm happy with it. Only thing to note is the graphic of my blue Clubsport has changed to a silver GTI lol which makes sense, as the software image obviously wasn't made specific to my car..
Except for the performance, and the interior & exterior styling, I don't think there's actually any differences between the GTI and CS is there? Nothing the infotainment unit should have any impact on anyway? Mine's all stock, excl paint.
I have a kings red GTI, and regardless of SW version (currently 1899), the image has always been of a silver GTI 🤷🏼, as a side note, I had my first ever SoS and travel assist not available error yesterday since owning the car, there was no bong however, just the ⚠️ light on the left of the binnacle, and the two related lights at the bottom, the rear view camera also did some weird stuff at the same time, all fine after restart though!.
Oh, that's interesting.. I could've sworn mine had my actual car graphic appear when I logged in, same as the we connect app. Perhaps not later on, in the vehicle settings menu, i may have imagined that. Lucky you r.e the notifications, they've been far more prominent with most of us!
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Sorry to be the bearer of bad news guys.
Unfortunately, some of the bongs are back.
Mines would always bong when reversing and steering wheel was on full lock.
It didn't do it for the first few times after installing 1941, but unfortunately last night it returned with a vengeance.
Although, not every time this time around, so that's an improvement at least.
Oh, and I retract my previous statement about not noticing a difference in boot up speed of the infotainment at start. Deffos loads up quicker since 1941 update. Noticeably quicker.
I'm on the waiting list for a replacement steering wheel, (4 months now), so let's see if a replacement steering wheel and the 1941 update can both work together in harmony :cry:
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Sorry to be the bearer of bad news guys.
Unfortunately, some of the bongs are back.
Mines would always bong when reversing and steering wheel was on full lock.
It didn't do it for the first few times after installing 1941, but unfortunately last night it returned with a vengeance.
Although, not every time this time around, so that's an improvement at least.
Oh, and I retract my previous statement about not noticing a difference in boot up speed of the infotainment at start. Deffos loads up quicker since 1941 update. Noticeably quicker.
I'm on the waiting list for a replacement steering wheel, (4 months now), so let's see if a replacement steering wheel and the 1941 update can both work together in harmony :cry:
Unfortunate. May be a hardware issue as well then. Mine was never THAT regular, and I've got no issues to report yet. At least you are seeing some improvements, so it was worthwhile.
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Sorry to be the bearer of bad news guys.
Unfortunately, some of the bongs are back.
Mines would always bong when reversing and steering wheel was on full lock.
It didn't do it for the first few times after installing 1941, but unfortunately last night it returned with a vengeance.
Although, not every time this time around, so that's an improvement at least.
Oh, and I retract my previous statement about not noticing a difference in boot up speed of the infotainment at start. Deffos loads up quicker since 1941 update. Noticeably quicker.
I'm on the waiting list for a replacement steering wheel, (4 months now), so let's see if a replacement steering wheel and the 1941 update can both work together in harmony :cry:
Unfortunate. May be a hardware issue as well then. Mine was never THAT regular, and I've got no issues to report yet. At least you are seeing some improvements, so it was worthwhile.
That's what I feared - s/w and h/w incompatibility. I'll get 1941 when it is officially available but my optimism has disappeared.
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Sorry to be the bearer of bad news guys.
Unfortunately, some of the bongs are back.
Mines would always bong when reversing and steering wheel was on full lock.
It didn't do it for the first few times after installing 1941, but unfortunately last night it returned with a vengeance.
Although, not every time this time around, so that's an improvement at least.
Oh, and I retract my previous statement about not noticing a difference in boot up speed of the infotainment at start. Deffos loads up quicker since 1941 update. Noticeably quicker.
I'm on the waiting list for a replacement steering wheel, (4 months now), so let's see if a replacement steering wheel and the 1941 update can both work together in harmony :cry:
Unfortunate. May be a hardware issue as well then. Mine was never THAT regular, and I've got no issues to report yet. At least you are seeing some improvements, so it was worthwhile.
That's what I feared - s/w and h/w incompatibility. I'll get 1941 when it is officially available but my optimism has disappeared.
It's not an incompatibility issue. It's working fine with the hardware. It's just not going to stop the bongs IF there's a preexisting hardware issue.
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I was upgraded at VW yesterday to 1896.
I asked about 1941, they looked a bit shocked and didn’t comment at all..
This just about sums up the whole issue - VW don't know what's going on and are proceeding with useless activities, which we all know aren't going to fix the problems. Buying time while they wait for warranties to expire.
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Yep, sounds about right. Don't get me wrong, 1941 probably isn't available to them yet, so it makes sense they don't have a scooby.. I don't know why you're getting 1896 though.. i had 1899 from my VW dealer ages ago.
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I got 1896 OTA about 6-8 months ago. I had another large-ish OTA update last week (OUA1 or something?) but system info still says I am on 1896. No sign of 1899 for me...
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I got 1896 OTA about 6-8 months ago. I had another large-ish OTA update last week (OUA1 or something?) but system info still says I am on 1896. No sign of 1899 for me...
OUA1 wasn't an infotainment update, so it wouldn't have changed your 1896 software version.
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This doesn't seem much of an issue for the A3, I wonder what's so different between the 2 cars? My Sister has a March 2023 Golf R-Line eTSI hybrid and that was full of bongs and stored faults. Got them all cleared and gave her the option of keeping off the Lane assist with my OBD11.
Similarly, our Cupra Born has had far fewer software issues than the ID3 before it did.
My S3 has 2 justifiable bongs currently - for limited view on the ACC system and low washer fluid. Given that a deer collision destroyed the ACC sensor and the washer bottle, that's fair enough.
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I've had my GTi from new since early April and, up until last week, everything has been fine but I am now getting a persistent problem with the car automatically connecting to the SOS service centre. Each time I cancel it, it redials every 30 seconds or so. From what I can see I am on software version 1900 so I am just wondering if there is a newer version available, if/when I take it back to the dealership, and if anyone has a possible fix for this. Thanks in advance.
(https://i.postimg.cc/5tYr7GKc/IMG-20230714-092651.jpg) (https://postimg.cc/GBRz9M1z)
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Got an OTA system update this morning, can't see what it has changed as the software number is still at 1899. :shocked:
Need to stop these reboots ffs lol
I did a manual upgrade of the radio/logos db from phonostar last week to try and fix the bunch of missing radio station logos too, didn't work, not sure if that has anything to do with the above though
https://www.phonostar.de/vw
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Got an OTA system update this morning, can't see what it has changed as the software number is still at 1899. :shocked:
Need to stop these reboots ffs lol
I did a manual upgrade of the radio/logos db from phonostar last week to try and fix the bunch of missing radio station logos too, didn't work, not sure if that has anything to do with the above though
https://www.phonostar.de/vw
Same here, just a minor update. not a major one that would change the software number.
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:smiley:
Got an OTA system update this morning, can't see what it has changed as the software number is still at 1899. :shocked:
Need to stop these reboots ffs lol
I did a manual upgrade of the radio/logos db from phonostar last week to try and fix the bunch of missing radio station logos too, didn't work, not sure if that has anything to do with the above though
https://www.phonostar.de/vw
Same here, just a minor update. not a major one that would change the software number.
Yeah, no material changes as far as I can tell but I am convinced that the jerky braking/downshift in sport has smoothed right out
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Scratch that whatever it did, it has screwed the car up, errors for pretty much everything and goes full limp mode ffs
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If anyone is interested it turns out that this was simply a coincidence and I had a incorrectly connected battery communication module connector causing the car to have 20+ communication errors including drivetrain, gearbox, and loads of others.
This has been rectified and they installed the 1941 infotainment update due to a stored infotainment error from all the 1899 reboots. All seems well now
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If anyone is interested it turns out that this was simply a coincidence and I had a incorrectly connected battery communication module connector causing the car to have 20+ communication errors including drivetrain, gearbox, and loads of others.
This has been rectified and they installed the 1941 infotainment update due to a stored infotainment error from all the 1899 reboots. All seems well now
That's good news.
So presumably the 1941 version is now official for UK dealers to install? I know it's been out there for self-install for a while but I didn't want to risk it in case it went horribly wrong.
I'm getting constant reboots so I will contact my dealer to get the update done - I'm also on 1899
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I'd assume that yes. Reboots have totally disappeared for me now, and the ui seems more responsive.
However I still have a issue with the battery communication module that's being looked at or hopefully replaced next week.
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My clubsport just had it's first service and the service guy recoiled in shock when I told him I haven't had any errors. He was confused that I was on my original steering wheel :grin:
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1941 installed by dealer here in Ireland yesterday to fix reboot issues 🤞
(https://i.postimg.cc/yYNmDzyK/PXL-20230830-082255430.jpg) (https://postimg.cc/9zvRkKkg)
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Also had mine updated today by dealer to 1941 here in Northern Ireland after complaining that my infotainment system keeps rebooting.
(https://i.postimg.cc/8CChmHtg/IMG-0211.jpg) (https://postimg.cc/qN9hk2P1)
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Last week I also had 1941 installed by the dealer to address reboots, and had new rear camera software to stop the image flickering, the camera appears to be fixed, but I’ve noticed that since the 1941 update I can no longer adjust the brightness of the ambient light strips in the upper dash and upper doors, all the other ambient lighting still dims though, can anybody else confirm that they are or are not able to adjust the upper ambient lights since 1941 update??
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Just created another poll.... not software.... hardware.
Lets see if this shines any light on the subject:
https://www.golfgtiforum.co.uk/index.php?topic=289786.0
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1941 installed by dealer here in Ireland yesterday to fix reboot issues 🤞
Did it work ? Mine reboots 4-5 times a week..I’m on 1896 and the oil service notification popped up yesterday
So far so good, no reboots since the update